We’ve been looking at Loaf sofas for years and today there was a super helpful team member, Uzma, who made the process easy. We chatted earlier in the day and looked at various fabrics against differe... もっと見る
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Friendly staff, cold water on a hot, hot day. Even though there were technical issues within the store; the staff were helpful and calm helping get the issue fixed and our order placed
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We recently visited the Redbrick Mill store and had the best experience from the second we walked in. The lovely guy (whose name escapes me but worked Saturday morn) gave us the run down of the sofa w... もっと見る
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My order was supposed to arrive 6 days ago and I have contacted yourselves twice but the customer service assistant could hardly understand me and i could hardly understand her- foreign accent. I was... もっと見る
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企業情報
Loaf - Redbrick について
当該企業による記述
Welcome to our Laid-Back World!
We make ridiculously comfy sofas and beds and lovely laid-back homewares to help people lead happier, more relaxed lives. We're champions of comfort and craftsmanship and use old-school know-how to make our wares. In fact, all our sofas and upholstered beds are made right here in Blighty. We've got a choice of over 150 kicked back colours across nine feel-good fabrics. You can help yourself to free swatches on our website. Don't forget to swing by one of our slowrooms to rest-test our range or give our team of Loafers a call, we're always happy to help.
NEW ARRIVALS SWATCHES SLOWROOMSLoaf
当該企業による記述
連絡先
Redbrick 218 Bradford Road, WF17 6JF, Batley, England, 英国
- 02031418300
4.8
優良
129件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Loaf experience
Sales person gave good practical advice. Did not feel hassled in store. Left alone to browse. Lovely spacious store.
2026年7月9日
Loaf - Redbrick からの回答
Hi Lynn, thank you for the 5* review, glad to hear you had a good experience in our Redbrick shack, the team will be so happy to hear this. Best regards Julie
Extremely helpful and friendly staff
Extremely helpful and friendly staff. Made the purchasing process very easy. My purchase arrived in a couple of days. Excellent.
2026年7月7日
Loaf - Redbrick からの回答
Hi Linda, thank you for the 5* review, the Redbrick teamwill be happy to hear this. Enjoy. Julie
Great customer service from JonJo
Great customer service from JonJo at the Redbrick Mills load showroom. Friendly and knowledgeable advice helped us make decisions on our purchase. Thanks again
2026年7月6日
自発的なレビュー
Loaf - Redbrick からの回答
Hello Chris,
thank you for the great 5* review. Its good to hear you found our service so helpful when making your choice of products, we hope you enjoy them when they arrive.
Best regards,
Julie
Top class shopping experience
Perusing your store is a treat. Super helpful (and not too overpowering, sales assistants), really engaging, interested and knowledgeable/helpful. Offered refreshments whilst I looked in store which was a great extra customer service point. More than just a shopping experience.
2026年7月3日
Loaf - Redbrick からの回答
Hello Julie
Its great to hear you had such an enjoyable time in the Shack, thank you for the 5* review, the team will really appreciate the feedback.
Best regards
Julie
Uzma was super helpful when choosing…
Uzma was super helpful when choosing our new sofa and chair - we can’t wait for it to arrive soon!
2026年7月5日
自発的なレビュー
Loaf - Redbrick からの回答
Hi Sarah,
Thank you for the lovely 5* review, Uzma will be delighted to hear this. Enjoy your furniture when it arrives,
kind regards
Julie
Great service
Great service
Very easy and simple to order
Recommend going to te Redbrick store
2026年7月4日
Loaf - Redbrick からの回答
Hello Helen,
Thank you for the review!
It is great to hear you would recommend our Redbrick Shack.
Thank you,
Fraser
Great experience
Great experience - very helpful team and wide range of stock to view - would recommend and go back.
2026年6月17日
Loaf - Redbrick からの回答
Good morning, thank you for the positive 5* review, we really do appreciate this. Best regards Julie
Amazing service
We were greated with warmth and allowed freedom to look around. We were given an amazing service. It was a hot day and we got some cold water and prosecco. Could not fault the service.
Karl was amazing!
2026年6月26日
自発的なレビュー
Loaf - Redbrick からの回答
Hello Jane,
Thank you for the review!
It is great to you had such a positive experience at one of our shacks, especially on a hot day.
Thank you,
Fraser
A great place to shop
A great place to shop, well laid out and free Tunnocks!
Emma was really helpful.
2026年6月2日
Loaf - Redbrick からの回答
Hi Stephen,
Thank you for your lovely review.
We’re delighted to hear you enjoyed your shopping experience with us and that Emma was so helpful during your visit. I’ll be sure to pass your kind comments on to her and the team.
And we’re very pleased the free Tunnock’s were appreciated too!
Warm regards
Cynthia
Very helpful and friendly.
Very helpful and friendly.
Really nice store and helpful and engaging staff. Lovely visit.
2026年5月31日
Loaf - Redbrick からの回答
Hi Amelia,
Thank you for your lovely review.
We’re so pleased to hear you had such a positive visit and found the team friendly, engaging and helpful throughout. It’s wonderful to know you enjoyed both the store and the overall experience.
We really appreciate your kind feedback and thank you for choosing Loaf.
Warm regards
Cynthia
Good service, quality furniture
Served by Emma at Redbrick site.
Great service by friendly and knowledgeable member of staff.
Good showroom with lots of quality beds and mattresses to choose from
2026年5月16日
自発的なレビュー
Loaf - Redbrick からの回答
Hi Daniel,
Thank you for your review.
We’re so pleased to hear Emma provided such friendly and knowledgeable service during your visit to our Redbrick showroom. It’s lovely to know you enjoyed exploring the range of beds and mattresses available.
Warm regards
Cynthia
Great customer service in the shop
Great customer service in the shop, I love that you can experiment with all the fabrics and make an informed decision.
All the staff we dealt with on both visits knew exactly what they were talking about, gave us advice on fabrics and colour.
Can’t wait for our items to arrive.
2026年5月2日
Loaf - Redbrick からの回答
Hello Nicola,
Thank you for the review!
I am glad the process was easy, we hope to see you again soon.
Thank you,
Sav.
The duvet covers are amazing quality
The duvet covers are amazing quality, not using any other brands now.
2026年4月9日
Loaf - Redbrick からの回答
Hello M George.
Thank you for the 5 star Review!
Happy to hear you love your Loaf goods!
Thank you,
Sav.
Excellent friendly service at the till…
Excellent friendly service at the till (Redbrick branch) prompt delivery 2 days later at home. Love the rug - great quality.
2026年4月20日
Loaf - Redbrick からの回答
Hello Michelle,
We are happy to hear that your visit to the Redbrick Shack went well.
We hope to see you in there again soon!
Thank you,
Sav.
Really friendly and helpful staff at…
Really friendly and helpful staff at redbrick shop , very happy with purchase that I ordered more online
2026年4月24日
Loaf - Redbrick からの回答
Hello Sarah,
Thank you for the review.
We will pass on your review to the Shack.
We hope to see you in the Shack again soon.
Thank you,
Sav.
Great service, excellent quality.
I had very specific requirements for a sofa and visited Loaf without much hope of finding what I was looking for. I was immediately helped by Karl, who guided me to a sofa which meets all my needs. He could not have been more helpful and I received a very prompt follow up email providing all the information I needed.
The sofa is so comfortable and looks extremely well made. I have opted for their additional Castelan protection cover which I consider to be excellent value. Thank you Loaf, and particularly, Karl.
2026年4月16日
自発的なレビュー
Loaf - Redbrick からの回答
Hi Joy,
Thanks so much for your lovely review 😊
We’re really pleased to hear that Karl was able to help you find exactly what you were looking for, especially given how specific your requirements were. It’s great to know you felt well looked after in store and that the follow-up support was helpful too.
Even better to hear you’re enjoying your new sofa and that it’s living up to expectations in both comfort and quality. We’ll make sure your kind words are passed on to Karl and the team - it will mean a lot to them.
Thanks again for choosing Loaf, and we hope you continue to enjoy your sofa for years to come!
- Jack
Visited Loaf over the weekend with a…
Visited Loaf over the weekend with a good idea of what we wanted, we were helped by Karl who was great helping us with final choices ! Gave us lots of time to make our decision on fabrics we were undecided between. Very happy with our two new cuddle muffins. Can’t wait for them to arrive and we can make our new house a home :)
2026年4月18日
Loaf - Redbrick からの回答
Hi Jessica,
Thank you for your review.
We’re so pleased to hear you had a great visit and that Karl was able to support you with your final choices. It’s lovely to know you felt well looked after while deciding on fabrics, and we hope your new pieces are perfect for your new home.
Warm regards,
Cynthia
shopping at Loaf Redbick
The whole shopping experience was great...Taj could not have been more pleasant and helpful
2026年4月15日
自発的なレビュー
Loaf - Redbrick からの回答
Hello Alan and Sue,
Thank you for the 5 star review!
We are glad you had a good experience in our Shack. We will pass on your kind words to Taj.
Thank you,
Sav.
The staff in the Batley store (Redbrick…
The staff in the Batley store (Redbrick Mill) where extremely helpful and knowledgeable. They helped when needed but also left you to try out as many sofas as you wanted. Special mention to Karl and Laura for their help
2026年4月12日
Loaf - Redbrick からの回答
Hello Michele,
Thank you for the 5 star review!
I am glad you had a postitive experience at the Shack.
We will pass your kind words onto Karl and Laura.
Thank you,
Sav.
Amazing store
Amazing store, really interesting to look around and the staff are extremely helpful and friendly.
2026年4月8日
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