Locauto Group - Bari Stazione Centrale レビュー 

Competenti, gentili e professionali

we were given a lovely brand new car that was great to drive and had no trouble with it.

Utilizzata per un problema avuto con la mia auto che ho dovuto lasciare in riparazione, servizio davvero Smart con rapporto qualità prezzo ottimo 👍🏼😉

È la seconda volta che affitto una macchina in questa agenzia e la soddisfazione è sempre molto alta. Il personale è gentile, qualificato e estremamente efficiente. Raccomando Locauto della stazione centrale di Bari ad occhi chiusi.

The team was great, the car was great. We had a wonderful experience. 10/10

Tutto bene e regolare

I am giving this experience 1 star due to the complete lack of response to my complaint regarding an incorrect overcharge.
My original booking included full “Don’t Worry” insurance, but after repeated pricing errors and contradictory confirmations from Locauto, the insurance was removed from my booking without my knowledge, and I was subsequently charged again for it at the Bari Centrale branch.
I submitted a detailed complaint through your Customer Service Portal on 6 August, attaching all booking emails and WhatsApp conversations as evidence. I sent another reminder on 10 August, again attaching the complete documentation. I have still received no response or acknowledgement whatsoever.
I am therefore requesting that this matter be investigated urgently and that the wrongly charged amount be refunded at the earliest.
Regards,
Rishabh Sharma
Reservation No. 161655247-2026

Everything was perfect! The car was very comfortable, new and clean.
Easy pick up and easy drop off. Convenient location!
I recomend!

C’était super, nous avons pris la voiture à Bari et l’avons rendue à Lecce. Nous avons eu aucun souci

Great experience renting from Locauto
Great customer service from the two gentlemen
Our plane was delayed 3 hours and they were kind and understanding and told. Us not to worry or rush that our car would be waiting for us

fast rent, no deposit and good price comparing to the other companies

buona esperienza, ritengo tuttavia che la quota per il rilascio della vettura in una città diversa da quella del prlevamento sia decisamente troppo alta

We were very happy with our experience. It was easy, simple and efficient. No pressured insurance sale, just a few minutes to take possession and drop off.

Very good service. Very attentive and very reactive agents. They are clear and there are no bad surprises from start to finish. We asked for a car of the day for the next day. Great availability requested cars. All information is sent on WhatsApp. Handing over the keys is very simple. I highly recommend!!

We rented a car very quickly and easily. And even though we don't speak English well, the staff did a great job.

The staff was very friendly, and the handover process was very quick. The car was not clean at the time of handover.

Excelente servicio! Nos resolvieron un problema que se presentó al llegar a Bari, nos asesoraron perfecto y todo salió de 10! Excelente atención de todo el equipo!

The vehicle we received was in a very good condition, what we booked. Staff were friendly and could communicate well in English. With their comprehensive insurance, the drop-off was super easy. No checking was needed. Something to note - the fuel tank was less than half full when we received the vehicle. I could report this via whatsapp and was told we only need to fill the tank up to the same level upon returning the vehicle.

Considero uma experiência excelente ! Bons colaboradores e céleres , veículo adequado , procedimentos de entrega muito descomplicados . Experiência para repetir ! Obrigada 👌