Excellent customer service from start to finish. I personally had the pleasure to interact with Vincenzo who was very friendly, professional, and helpful (thank you Vic!). He made the car rental proce... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
5 stars ⭐⭐⭐⭐⭐ We had a great experience with Locauto in Bari. The whole rental process was smooth and straightforward, and the staff was helpful and professional. The car was excellent, clean... もっと見る
企業が回答しました
Personale serio, gentile e disponibile, il mezzo noleggiato era nuovo ed equipaggiato con un motore prestante ma dai consumi ridotti. È la terza volta che noleggio con Locauto e continuerò a scegliere... もっと見る
企業が回答しました
La ausencia de problemas y la rapidez en los trámites hizo perfecta la experiencia. Aunque realmente la valía de una empresa se pone de manifiesto en la manera de actuar cuando surgen las dificult... もっと見る
企業が回答しました
企業情報
当該企業による記述
Presso l'ufficio Locauto Rent di Bari Stazione Centrale in Piazza Aldo Moro snc potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0803525370 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro.
連絡先
Piazza Aldo Moro snc, 70121, Bari, Puglia, イタリア
- +39 0803525370
Unisciti a MyLocauto Friends
4.7
優良
2024件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Locauto Group - Bari Stazione Centrale からの回答
We are so happy about your all-out stressless experience. Lucrezia
Locauto Group - Bari Stazione Centrale からの回答
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Very quick and professional
Very quick and professional. The car was exactly what we wanted and what we saw online. We could have used a little more direction on how to return our car at the airport. We had an early flight and didn't know where to return the keys. The kiosks weren't open yet so no one was available. Another family was searching with us too, we weren't the only ones in this situation. Thankfully a security guard told us to go to the counter inside the airport.
2026年8月5日
Locauto Group - Bari Stazione Centrale からの回答
Dear Rachel,thank you for sharing your experience.
We are glad that you enjoyed our service and we thank you for pointing out the issues when returning the car to a different location. We will share your feedback to improve the information provided at the counter before your rental starts, and we hope to welcome you back for a smoother experience next time!
Elisa
Ottimo servizio
Ottimo servizio. Super comoda anche la riconsegna del veicolo. Gentilissimo e super disponibile il personale. Auto tutti comfort e qualità al 100%.
Voto: 10/10
2026年8月5日
Locauto Group - Bari Stazione Centrale からの回答
Ogni recensione è per noi preziosa! Grazie per averci dedicato del tempo. A presto, Erika
Abbiamo prenotato una panda alla…
Abbiamo prenotato una panda alla stazione di bari, il servizio offertoci da Davide è stato molto professionale e disponibile. È andato tutto perfettamente.
2026年8月5日
Locauto Group - Bari Stazione Centrale からの回答
Grazie, ci portiamo a casa i tuoi complimenti! Al prossimo noleggio, Antonella
Everything was fine
Everything was fine, just a small problem when we left the car, they asked us to put more gasoline and it just needed 7 lt to be full
We left the car two days before so maybe they could have left it as it was
2026年8月4日
Locauto Group - Bari Stazione Centrale からの回答
Dear Sandra,thank you for taking the time to share your feedback, and we are glad to hear that everything else went well!
Regarding the fuel, our standard policy is "full to full." If a vehicle is returned without a full tank, a refuelling service fee plus the cost of the missing liters is charged automatically.
Additionally, because your booking was prepaid through a third-party broker, we were unable to simply deduct or waive the small difference upon early return—third-party brokers do not refund unused days or adjust charges after the rental period starts. To avoid charging you the refuelling service fee on top of the missing fuel, our team requested that you top off the remaining 7 liters directly.
We appreciate your understanding, and we hope to welcome you again in the future!
Elisa
Great value
Straight forward and simple collection and drop off, and great value for money. Could not ask for anything else.
2026年8月4日
Locauto Group - Bari Stazione Centrale からの回答
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Un bon échange avec les loueurs avec un…
Un bon échange avec les loueurs avec un avis positif sur DAVID. Très pro. Ils nous a été d'une grande aide.
Stéphanie France Bretagne
2026年8月4日
Locauto Group - Bari Stazione Centrale からの回答
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Buon servizio
Buon servizio
Velocità nel ricevere l’auto e nel lasciarla
Personale gentile e disponibile
2026年8月4日
Locauto Group - Bari Stazione Centrale からの回答
Grazie per il tuo feedback positivo! Siamo felici di sapere che hai apprezzato la velocità del servizio e la gentilezza del nostro personale. A presto!
Elisa
Locauto Group - Bari Stazione Centrale からの回答
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Esperienza ottima, peccato per la consegna
Esperienza ottima. Unica cosa ho prenotato tramite Booking la macchina, ma al momento del ritiro non sapevano dovessi pagare delle cose in più per avere l’assicurazione completa e altre cose, glielo ho dovuto far notare io andando a cercare tra le e-mail di ricevuta. Inoltre ce l’hanno consegnata parcheggiandola in una stradina messa in contromano
2026年8月3日
Locauto Group - Bari Stazione Centrale からの回答
Grazie Irene per aver condiviso la tua esperienza. Siamo spiacenti per l'inconveniente riscontrato al momento del ritiro riguardo l'assicurazione e per la consegna del veicolo. Prendiamo nota dei tuoi commenti per migliorare il nostro servizio.
Ti aspettiamo per offrirti un'esperienza da 5 stelle al prossimo noleggio.
Elisa
Locauto Group - Bari Stazione Centrale からの回答
Wow! Una delle recensioni più belle ricevute fino ad ora! Grazie, Stefano
Fantastic service from start to finish
Fantastic service from start to finish. Great team and guys at Bari train station. Not pushy for upselling.
2026年8月2日
Locauto Group - Bari Stazione Centrale からの回答
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
The helpdesk failed!
Firstly our experience was good. The employees were helpful, we were given a nice clean car but the problem began when we wanted to return the car. The machine in parkinglot was broaken so we call the helpdesk and after a few unsuccessful attempts to dictate the address to us (the lady didn't speak English well), she simply hung up. Luckaly the place where we rent the car was still open and the stuff help us.
2026年7月30日
Locauto Group - Bari Stazione Centrale からの回答
Dear Anna,thank you for sharing your experience.We are glad that you enjoyed our service and our helpful staff.
At the same time we apologize for the issues experienced during the car return.
We will share your feedback with our team to improve our customer support.
We hope to welcome you back for a seamless experience next time!
Elisa
Great experience with Locauto
Great experience with Locauto! The team was friendly, professional, and very helpful. The car was excellent, clean, and comfortable for three people. The whole rental process was smooth and stress-free. Highly recommended!
2026年8月1日
Locauto Group - Bari Stazione Centrale からの回答
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Locauto Group - Bari Stazione Centrale からの回答
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
They are really fast and helpful
They are really fast and helpful. The car was clean and almost new.
2026年8月1日
Locauto Group - Bari Stazione Centrale からの回答
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Impeccabile! Da rifare :)
Noleggio impeccabile! Personale disponibile, prezzi e condizioni del noleggio molto buoni e auto ottima! La comunicazione con il personale è stata ottima! Solo cose positive…
2026年7月28日
Locauto Group - Bari Stazione Centrale からの回答
Ogni recensione è per noi preziosa! Grazie per averci dedicato del tempo. A presto, Erika
Todo muy bien
Se nos pudo atender en español, la contratación fue sencilla y conforme a lo que necesitábamos, y la devolución del vehículo sin problemas en el aeropuerto.
2026年7月31日
Locauto Group - Bari Stazione Centrale からの回答
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
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