Ho avuto un’esperienza complessivamente positiva con questo autonoleggio. Il processo di prenotazione è stato semplice e veloce, e al mio arrivo il personale si è dimostrato cordiale e disponibile n... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Esperienza davvero ottima con questo autonoleggio a Como! Personale gentilissimo, disponibile e molto professionale. L’auto era pulita, nuova e in perfette condizioni. Servizio rapido, semplice e sen... もっと見る
企業が回答しました
Quando la tua auto decide di prendersi una pausa senza avvisare, trovare una soluzione veloce è fondamentale. Da Locauto Como, in meno di cinque minuti, mi hanno proposto un’auto e risolto l’imprevist... もっと見る
企業が回答しました
Ritiro e consegna rapidi e facili, auto ben tenute, pulite, personale molto cortese. L'auto della categoria che mi era stata assegnata non era ancora rientrata, così mi è stata data un'altra auto con... もっと見る
企業が回答しました
企業情報
当該企業による記述
Presso l'ufficio Locauto Rent di Como in via Varesina 138, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero 031522300 Servizio di noleggio furgoni a breve termine per lavoro e traslochi.
連絡先
Via Varesina 138, 22100, Como, Lombardia, イタリア
- +39 031522300
Unisciti a MyLocauto Friends
4.7
優良
342件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Todo perfecto
Alquilamos un coche en Como, la experiencia fue muy buena, buena atención, ningún problema con el coche.
2025年7月16日
Locauto Group - Como からの回答
Thank you for leaving us a positive review! See you soon, Enrico
Everything was perfect
Everything was perfect
The car was clean and the guy who gave me the car was very nice and helpful.
But only one thing that itcwas difficult to find the parking specially after 20 00 were the office in the central was closed
Thank you
2025年8月10日
Locauto Group - Como からの回答
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Locauto Group - Como からの回答
Grazie per la bellissima recensione, siamo davvero felici di leggere le tue parole! Il nostro team è entusiasta. Non vediamo l'ora di rivederti, Davide
Locauto Group - Como からの回答
Grazie! Non vediamo l'ora di riaverti a bordo! A presto, Gaia
Come sempre Matteo e Maurizio sono…
Come sempre Matteo e Maurizio sono disponibili e professionali.
Super consigliato
2025年8月5日
Locauto Group - Como からの回答
Grazie! Siamo felici di leggere le tue parole. Al prossimo noleggio, Gaia
Facile sia il check-in che il check…
Facile sia il check-in che il check out. Auto in ottime condizioni, come nuova
2025年7月27日
Locauto Group - Como からの回答
Grazie! Siamo felici di sapere che hai trascorso un buon viaggio con Locauto. Speriamo di rivederti presto, Erika
Locauto Group - Como からの回答
Grazie, è bello sapere di aver fatto un buon lavoro! A presto, Ginevra
Great experience with Locauto Como.Very…
Great experience with Locauto Como.Very simple process and employs were very helpful
2025年8月2日
Locauto Group - Como からの回答
Thank you for the great review! Stefania
Locauto Group - Como からの回答
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Veloci e pragmatici tutto ok
Tempi di consegna e restituzione molto rapidi. Servizio di assistenza pro-attivo.
2025年8月1日
Locauto Group - Como からの回答
Grazie! Felici di esserci meritati cinque stelle. A presto, Enrico
very good human treatment
easy to access and use web, chat support (human assisted) and best personnel treat, supportive and nice... the car was perfect, and pick up and delivery was really easy
2025年7月27日
Locauto Group - Como からの回答
Thank you for your feedback! See you soon, Anna
Good car great service
Good car great service
Staff very easy to deal with so helpful
My advice to all would be deal DIRECTLY with Locauto
2025年7月30日
Locauto Group - Como からの回答
That's great to hear! See you soon, Angelo
We originally had a car booked through…
We originally had a car booked through europcar in Milan, but when we turned up they refused to rent us the car, terrible customer service.
We then went to Locauto in Como, the team there are simply amazing and could not do enough for us and made sure we had a car, explained everything and even tried to find ways to save us money. Quite simply if you are looking to rent a car in Italy we highly recommend locauto.
2025年7月25日
Locauto Group - Como からの回答
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Ottimo servizio quando ho preso la…
Ottimo servizio quando ho preso la macchina a Como e anche quando l’ho restituita. L’auto era in perfette condizioni e non mi ha dato problemi.
2025年7月27日
Locauto Group - Como からの回答
Grazie! Se tu sei felice, figurati noi! Grazie per aver speso del tempo per questa recensione. A presto, Lorenzo
Locauto Group - Como からの回答
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Locauto Group - Como からの回答
Grazie! Queste parole sono la benzina per andare sempre più forte. Alla prossima! Roberta
Don’t use Locauto services!
I’ve rent s car from Venezia and returned Sunday to Como (leaving keys in the box as the office was closed).
Next day I received email from the office that sounded very scammy. Judge yourselves, this is official message from Locauto:
” Dear Customer,
We regret to inform you that after the return of the vehicle FIAT PANDA 1.0 FIREFLY 70CV HYBRID, with plate GY856SR, from the rental VE 13912, our staff found new damages, not on the car at pick up time and related to this rental.
These are the details of the new damage:Cerchi e Pneum/Rims and Tyres - Graffio Grave / Serious Scratch - Coppa ruota/Plastic rims / According to our General and Special Rental Conditions, we will issue a damage invoice based on the official Damage Matrix (where applicable)
After 48 hours from receipt of this email, if no payment is received, we will proceed and charge the credit card provided as rental guarantee”
No prove, no photos were attached to the email!
I think Locauto tries to scam customers. The amount is not that big to start a dispute and you have only 48h before they charge you!
I have disputed this claim(I have all the photos before I took the car and after I returned) but I really advise everyone stay away from this company. Their business is a bit shady.
Edit: please read Google’s reviews. It seems Locauto tries to systematecly scam tourists. A lot of cases where Locauto tries to claim for non existant damages
Edit II: can’t reply to Locauto’s comment, so here - I dropped the car when the office was closed. I was naive to trust that you check the car condition be trustworthy. Like I said, Locauto never provided ANY evidence of the damage. Note, I have photos when I returned the car and there was no damage nor whatsoever! But, good luck with scamming tourists.
2025年7月21日
自発的なレビュー
Locauto Group - Como からの回答
We are sorry to receive your review, Sandro. If a vehicle shows minor scratches or damage, these are included in the "Check-out" form that is shown and sent to you at the pick-up. Also, you are asked to sign it for acceptance. In this way, pre-existing damages don’t generate issues when returning the vehicle. When dropping off the car or the van, you are welcomed by our parking staff who invites you to check the conditions of the vehicle. If damage or missing parts are detected, you are deemed responsible for the related amount, as provided for in the Car Damage List https://www.locautorent.com/en/legal-notice/terms-and-conditions To clarify any doubts please contact our customer centre http://www.locautorent.com/customerservice thanks, Luca
Cordialità e Professionalità
Le persone che lavorano presso la Locauto di Como sono molto professionali e cordiali , spiegano nei minimi particolari le opzioni di noleggio sempre con il sorriso .
Non è la prima volta che noleggio l' auto presso di loro e sicuramente se ce ne sarà l' occasione consiglierò questa agenzia .
Complimenti !!!
2025年7月12日
Locauto Group - Como からの回答
Grazie per averci scelto. Continueremo a fare del nostro meglio per non deluderti! Al prossimo noleggio, Lorenza
Great Experience with LockAuto Car Rental
We had a very positive experience renting a car from LockAuto. Picking up the car was smooth and hassle-free — the representative was clear, professional, and spoke excellent English, which made the whole process easy to understand.
Debit cards accepted. No deposits.
The cars themselves were in good condition, clean, and exactly what we needed for our trip.
Returning the car was just as simple — very quick and straightforward with no issues at all.
Overall, we didn’t encounter any problems and would definitely recommend LockAuto to anyone looking for a reliable car rental service !
2025年7月1日
Locauto Group - Como からの回答
Many thanks, see you soon! Erika
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