Locauto Group - Como レビュー 342

Perfect service. Car was ready clean and retour was quick and easy.
I recomend

Good car, polite, friendly, efficient team…

Service accueillant et de bon conseils
Je recommande !

Personale molto gentile e competente. Anche l’autovettura era in ottimo stato, come da mia aspettativa.

Cortesia, gentilezza e supporto.

The rental process was easy and fast, return at Malpensa Airport, the quiosk at the returning parking lot was closed, but has a sign informing you to bring the car keys to the Locauto location at the rental area inside of the Airport. Drove a small hybrid car was a good and economic option. This is the second time I rent a car with Locauto when I go to Italy, they didn't offer the transponder to use on the toll roads, other than that, is a good experience.

Cortesi, chiari e trasparenti

all good fast service

Great service, very polite, kind and responsive staff, they waited outside of working hours while we sorted out the documents. The car was great, no complaints. I recommend it with both hands! I have no complaints

I ragazzi sono stati molto gentili e preparati, la consegna e riconsegna dell'auto è stata veloce. Pienamente soddisfatto

Non ho dato 5 stelle solo perchè durante il mio noleggio sono stato coinvolto in un incidente, con colpa non mia, e ho dovuto "tribolare" per un paio di giorni tra telefonate e mail. Alla fine però il personale di Locauto ha risolto tutto brillantemente. Grazie tantissimo a Matteo della sede di Como

It was very easy fast and efficient. I extended 4 times and it was really very easy to extend just by sending a message to the WhatsApp. Thank you so much

The rental experience was perfect!
This was my first time renting a car in Europe. The online check in made things so smooth, and all the workers in both Como and Siena were so polite and helpful.

Everything worked out very good
Thanks

Prima esperienza a Como, personale giovane e dinamico, professionali e veloci, lo consiglio..

Avoid LocAuto at All Costs - Classic Tourist Scam Operation

If I could give zero stars, I would. LocAuto is running a blatant damage scam targeting tourists, and I'm one of many victims.

After returning the rental car in the same condition it was received, I was hit with a fraudulent damage claim of 720 EUR for marks that were not present when I dropped it off. Thankfully, I had already read reviews warning of this exact scam and took time-stamped photos and videos of the car at drop-off -- proving the vehicle was returned without further damage.

This is not an isolated incident -- a quick glance at reviews reveals a disturbing pattern of LocAuto inventing damage after the fact, assuming tourists won't fight back.

Let me be clear: this company operates with zero integrity. Their practices are deceptive, aggressive, and designed to exploit travelers unfamiliar with the area or process. They are not to be trusted.

I've disputed the charge with my bank, filed a complaint, and I strongly advise anyone considering LocAuto to look elsewhere. There are plenty of legitimate car rental companies that don't rely on trickery and fabricated fees to make money.

Save yourself the headache. Avoid LocAuto like the plague.

Personale molto bravo e accogliente

Seamless check in and out experience, clean cars, reasonable price.

Servizio più che ottimo
Cortesia e professionalità da 10 e lode.

Ottimo servizio da parte del personale