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Locauto Group - Fiumicino DT レビュー 

522
TrustScore 5段階評価の4.5

4.4

Via Portuense, 2413, 00054 Fiumicino, Roma / Lazio, IT


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Autoloco truly delivers world-class service! The team is always helpful and knowledgeable. A special shoutout to Filippo at Rome Fiumicino Airport—he was fantastic to work with and made sure we got... もっと見る

企業が回答しました

5つ星のうち4の評価

Excellent service, no delays or problems with the paperwork. Check-in and check-out were quick and didn't interfere with other matters. The car was in good condition, although a little dirty. There we... もっと見る

企業が回答しました

5つ星のうち5の評価

Personale disponibile e professionale fornisce un servizio noleggio idoneo ed efficace atto a soddisfare le esigenze della clientela. Mezzi ben funzionanti e pulizia impeccabile. L'Oblo' da me noleggi... もっと見る

企業が回答しました

5つ星のうち5の評価

Ho ritirato l’auto a Ciampino e sono andato a Fiumicino airport parcheggi Locauto . Dovevo attendere 40 minuti per riprendere mia figlia che deve poi ritornata a Fiumicino airport a consegnare l’aut... もっと見る

企業が回答しました


企業情報

  1. レンタカー 代理店
  2. バン レンタル代理店

当該企業による記述

Presso l'ufficio Locauto Rent di Fiumicino in via Portuense 2413, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0665047780. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


連絡先

  • Via Portuense, 2413, 00054, Fiumicino, Roma / Lazio, イタリア

  • +39 0665047780
Promotion box for Locauto Group - Fiumicino DT

Unisciti a MyLocauto Friends

Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.4

優良

TrustScore 5段階評価の4.5

522件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.4

すべてのレビュー

(522)

過去12か月のレビュー数: 61,044

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

5/5 – Top-notch service at Rome Fiumicino (FCO)!

Autoloco truly delivers world-class service! The team is always helpful and knowledgeable. A special shoutout to Filippo at Rome Fiumicino Airport—he was fantastic to work with and made sure we got a great car for our trip.

My only "disappointment" was that all my luggage forced us into a practical German BMW instead of a sleek Ferrari... ;) Next time! Highly recommended!

2026年8月2日
自発的なレビュー
Locauto Group - Fiumicino DT ロゴ

Locauto Group - Fiumicino DT からの回答

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

5つ星のうち3の評価

The pickup experience was smooth and…

The pickup experience was smooth and welcoming, with a friendly reception. We appreciated the option to fill in details electronically beforehand, though the provided link didn’t work, which caused a minor delay.

At return, the staff’s attitude was unfortunately less positive—they seemed frustrated and unhelpful when addressing minor damage and insurance questions. With some improvement in communication and consistency in service, this could be a 5-star experience. Overall, a decent rental with room to refine the details.

2026年8月10日
Locauto Group - Fiumicino DT ロゴ

Locauto Group - Fiumicino DT からの回答

Dear Susanne,thank you so much for your feedback!

We are sorry to hear that you experienced a glitch with our smart check-in service, and that our team’s attitude at drop-off fell short of our usual standards.
We truly value your insightful suggestions to help us improve, and we hope to welcome you back soon for a true 5-star experience!
Elisa

5つ星のうち5の評価

Accoglienza ottima

Accoglienza ottima, sia al check in che in check out.
Trasparenza sul veicolo e preventivo sul noleggio.

2026年8月12日
Locauto Group - Fiumicino DT ロゴ

Locauto Group - Fiumicino DT からの回答

Grazie! Lavoreremo per confermare le cinque stelle. A presto, Lorenzo

5つ星のうち1の評価

I had a feeling when we rented the car…

I had a feeling when we rented the car that we were going to be accused of something. The first thing we were told was that it was a diesel car, which it wasn’t. If we hadn’t been paying attention, we would have filled it with the wrong fuel.

When we returned the car, the lady immediately claimed that we had replaced the right-hand tire and that it was not the original tire. She also looked underneath the car and claimed that we had caused a scratch underneath it. We know for a fact that we did not cause any damage.

Absolutely terrible company!! DO NOT RENT FROM THEM!!!

If Booking.com is a serious company, they should remove this rental company from their platform!

2026年8月7日
自発的なレビュー
Locauto Group - Fiumicino DT ロゴ

Locauto Group - Fiumicino DT からの回答

Dear Tina,thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations. Ensuring clear, accurate information and full transparency at every stage of the rental is always our top priority.
Regarding the damage notice, we completely understand how frustrating it is to have a damage claim contested after your trip. We take these matters very seriously and want to ensure your case is thoroughly reviewed.

We kindly invite you to contact our Customer Service team directly at https://portale.locautorent.com/websitecs/cs-home.aspx. Our team will gladly provide you with all the official documentation.

We hope this information is helpful.

Chiara

5つ星のうち1の評価

Bad experience

I choose your company because of high customer points to you. But even I dropped the car as I took, I took a mail from your rome airport agent saying there is a led damage and wanting 1300 euro from me in 48 hours. But I have a photo I took when I dropped the car and showing that everthing is good.

2026年8月5日
Locauto Group - Fiumicino DT ロゴ

Locauto Group - Fiumicino DT からの回答

Dear Kilic,thank you for your review.
We apologize if the experience did not meet your expectations.
Please do not hesitate to get in touch our customer service at this link:https://portale.locautorent.com/websitecs/cs-home.aspx

We hope to welcome you back for a beter experience next time.
Elisa

5つ星のうち5の評価

La gentilezza del personale ell…

La gentilezza del personale e lefficienza delle auto ♥️
Per sempre grazie!

2026年8月2日
Locauto Group - Fiumicino DT ロゴ

Locauto Group - Fiumicino DT からの回答

Ogni recensione è per noi preziosa! Grazie per averci dedicato del tempo. A presto, Erika

5つ星のうち3の評価

Tutto perfetto se non fosse per il…

Tutto perfetto se non fosse per il fatto che, dopo aver consegnato l'auto mi era stato detto che avrei riavuto la cauzione versata entro 3/4 giorni ne sono passati oltre 7 e ancora non si vede nulla.

2026年7月24日
Locauto Group - Fiumicino DT ロゴ

Locauto Group - Fiumicino DT からの回答

Ciao Anna, ti ringraziamo per aver noleggiato con Locauto. Ti confermiamo che abbiamo riesaminato il tuo contratto e sollecitato l'ufficio competente. Ti chiediamo scusa per il ritardo e ti ringraziamo per la pazienza dimostrata.
Sara

5つ星のうち4の評価

Excellent service

Excellent service, no delays or problems with the paperwork. Check-in and check-out were quick and didn't interfere with other matters. The car was in good condition, although a little dirty. There were no issues with the car during the entire trip. The only issue was that the check-out instructions provided on the Fiumicino Airport (FCO) website didn't match the actual coordinates, and important information such as the parking lot building and floor was missing. We had to find out this information while driving through the airport area.

2026年7月29日
Locauto Group - Fiumicino DT ロゴ

Locauto Group - Fiumicino DT からの回答

Dear Cristian thank you for sharing your feedback.
We are thrilled to hear that you enjoyed our service.
Regarding the car return information, we apologize for the difficulties you experienced.Regarding the signage, unfortunately, its placement is strictly regulated by the airport authority, so we have limited control over it.We will share your feedback with the relevant department to improve the information provided at the counter. We hope to welcome you back in the future to provide the seamless experience you deserve.
Elisa

5つ星のうち5の評価

Personale sempre cordiale e disponibile…

Personale sempre cordiale e disponibile soprattutto quello di Fiumicino in via portuense.grazie mille

2026年7月26日
Locauto Group - Fiumicino DT ロゴ

Locauto Group - Fiumicino DT からの回答

Grazie! Ce la mettiamo tutta per mantenere le promesse che facciamo. Al prossimo noleggio, Angelo

5つ星のうち5の評価

Easy and trustable

2026年7月26日
Locauto Group - Fiumicino DT ロゴ

Locauto Group - Fiumicino DT からの回答

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

5つ星のうち5の評価

Nice car

Nice car, easy pickup and delivery, and no trouble

2026年7月26日
Locauto Group - Fiumicino DT ロゴ

Locauto Group - Fiumicino DT からの回答

That's great to hear! See you soon, Angelo

5つ星のうち5の評価

Cortesia..affidabilita'..Senso di…

Cortesia..affidabilita'..Senso di appartenenza..data la proposta di iscrizione a Locauto..Mi e' stato suggerito dal Signor Ciavarro Quirino..gia' vostro cliente affezionato

2026年7月18日
Locauto Group - Fiumicino DT ロゴ

Locauto Group - Fiumicino DT からの回答

Il tempo è prezioso, grazie per averci dedicato qualche minuto con questa splendida recensione. A presto, Angelo

5つ星のうち1の評価

Estafa

Reservé un coche por 280 euros para 6 días en Roma ( Italia), perdí mi vuelo por causas ajenas a mí, fui a recoger el coche unas cuantas horas después y me negaron la reserva alegando que lo recogía tarde estando pagado durante 6 días, me pedían alquilar el mismo coche otra vez por 350 euros más, mi valoración es pésima pongo una estrella porque no me deja poner 0, no lo recomiendo a nadie está compañía te roban, gracias

2026年7月12日
自発的なレビュー
Locauto Group - Fiumicino DT ロゴ

Locauto Group - Fiumicino DT からの回答

Hello Jennifer, thank you for sharing your experience. We are truly sorry to hear that you missed your flight. As we were not notified of the delay and your booking was made through a third-party website, we are unfortunately unable to modify or manage your reservation directly. In this situation, the best course of action is to contact your booking provider directly to request a refund for the unused reservation. We hope this can help you.
Anna

5つ星のうち5の評価

Fast and hassle-free service, good cars

Fast and hassle-free service, with new cars. Lack of agressive sales of extra insurance

2026年7月15日
Locauto Group - Fiumicino DT ロゴ

Locauto Group - Fiumicino DT からの回答

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

5つ星のうち5の評価

personale eccellente

2026年7月8日
Locauto Group - Fiumicino DT ロゴ

Locauto Group - Fiumicino DT からの回答

Grazie! Ce la mettiamo tutta per mantenere le promesse che facciamo. Al prossimo noleggio, Angelo

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