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Locauto Group - Verona Aeroporto レビュー 

2,837
TrustScore 5段階評価の4.5

4.6

Villafranca Caselle di Sommacampagna, 37060 Verona, Verona / Veneto, IT


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Presa e rilascio del veicolo molto veloce, chiara e senza intoppi. Personale molto disponibile sia a Verona che Firenze. L’unica nota negativa era la segnalazione delle pressione delle ruote, che ov... もっと見る

企業が回答しました

5つ星のうち5の評価

Prima volta che ho noleggiato un auto con loro. Esperienza super positiva. Possibilità di noleggiare anche con carta di debito. Consegna super rapida (avevo fatto prenotazione e fornito i dati onl... もっと見る

企業が回答しました

5つ星のうち5の評価

Great experience! Everything went very smoothly and quickly. We received a beautiful, new and perfectly clean car. The whole rental process was easy and hassle-free, and everything was well organized.... もっと見る

企業が回答しました

5つ星のうち4の評価

Noleggio auto locauto da alcuni anni e non ho mai avuto problemi rilevanti. Continuo a segnalare, tuttavia, che lo sportello dell'aeroporto di Verona non conosce suddivisione tra i clienti che devono... もっと見る

企業が回答しました


企業情報

  1. レンタカー 代理店
  2. バン レンタル代理店

当該企業による記述

Presso l'ufficio Locauto Rent di Verona Aeroporto in via Aeroporto 5 di Sommacampagna potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0458600846. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


連絡先

  • Villafranca Caselle di Sommacampagna, 37060, Verona, Verona / Veneto, イタリア

  • +39 0458600846
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4.6

優良

TrustScore 5段階評価の4.5

2837件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(2,837)

過去12か月のレビュー数: 59,398

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Very smooth drop off

Very smooth drop off. Pick up took about half an hour.
Friendly staff and car was OK.

2026年8月9日
Locauto Group - Verona Aeroporto ロゴ

Locauto Group - Verona Aeroporto からの回答

Hello Simon! Thank you for choosing Locauto and taking the time to share your experience! We are thrilled to hear that our service met your expectations, and your feedback is incredibly valuable in helping us continuously improve.
Sara

5つ星のうち1の評価

The car was great

The car was great, the lady at collection was very helpful and everything was fine. A few days after drop off at Bergamo, I was provided with a bill of 184 euro for damages. We did not damage the car during the hire and it was signed off with their agent at drop off. I have emailed to explain that no evidence or information has been provided for the charge and there has been no response, just continued invoices being sent to my email.

2026年8月1日
Locauto Group - Verona Aeroporto ロゴ

Locauto Group - Verona Aeroporto からの回答

Dear Andrew William,thank you for sharing your experince.
We are deeply sorry that your experience was ruined at the end for a damage.
Transparency is our goal, please do not hesitate to get in touch with our Customer Service by clicking here:https://portale.locautorent.com/websitecs/cs-home.aspx
Our team will provide you with all documentation and photos.
We hope to have another opportunity to regain your trust.

Elisa

5つ星のうち5の評価

Quick and courteous at the counter

Quick and courteous at the counter, car was clean and in perfect conditions, terms of the rental were very good. Will definitely rent from them again!

2026年8月8日
Locauto Group - Verona Aeroporto ロゴ

Locauto Group - Verona Aeroporto からの回答

Many thanks, see you soon! Erika

5つ星のうち4の評価

Good service

Reasonably fast

2026年8月2日
Locauto Group - Verona Aeroporto ロゴ

Locauto Group - Verona Aeroporto からの回答

Dear Chris,thank you for your feedback.
We are glad that you enjoyed our service and we look forward to welcoming you back in the future!
Elisa

5つ星のうち1の評価
Locauto Group - Verona Aeroporto ロゴ

Locauto Group - Verona Aeroporto からの回答

Ciao Vincenzo Giuseppe,grazie per la tua recensione.
Siamo veramente dispiaciuti nel leggere le tue parole.
Purtroppo non abbiamo abbastanza informazioni per poter dare uan risposta più approfondita, il nostro customer service è a tua disposizione al seguente link:https://portale.locautorent.com/websitecs/cs-home.aspx

Ci auguriamo di poter avere una nuova occasione per riconquistare la tua fiducia.

Elisa

5つ星のうち5の評価

Great car

Great car, friendly service

2026年8月8日
Locauto Group - Verona Aeroporto ロゴ

Locauto Group - Verona Aeroporto からの回答

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

5つ星のうち4の評価

The experience of renting a car

The condition of the car is good. The experience of driving is great. On 30/7, we arrived at the service counter about 11 : 00am to pickup the car but the staff told us that our pickup time is 12 : 00 nn. So we needed to wait for one hour. I think that Locauto Group may prepare the car for clients in advance two hours.

2026年8月6日
Locauto Group - Verona Aeroporto ロゴ

Locauto Group - Verona Aeroporto からの回答

Dear Yiu Chun ,thank you for sharing your experience.
We are glad that you enjoyed our car.
We apologize for the wait you experienced at pick-up. Unfortunately, during the peak season, we suggest that our customers respect their reservation time, as this helps us manage vehicle flow and avoid any waste of time.
Thank you for bringing this to our attention so we can improve our service.
We hope to welcome you back for a better experience in the future.

Elisa

5つ星のうち5の評価

Booking and customer service

Booking, customer services at locauto rent car at Villafranca Airport was really amazing. They explain everything to me and travelling with children they gave me a comfortable car . I will definitely use them again. Thank you Locauto

2026年8月6日
Locauto Group - Verona Aeroporto ロゴ

Locauto Group - Verona Aeroporto からの回答

Super feedback, thank you very much! See you soon onboard again with us. Fabio

5つ星のうち4の評価

Quick service when picking up and…

Quick service when picking up and dropping off.
Recently need to swap the car as need one with 3 seatbbelts in rear. Very quick
Booking either direct or through a broker is easy

2026年8月5日
Locauto Group - Verona Aeroporto ロゴ

Locauto Group - Verona Aeroporto からの回答

Dear David,thank you for sharing your review.
We are glad that you enjoyed our fast service and our booking process.
We look forward to welcoming you back in the future.

Elisa

5つ星のうち5の評価

Tutto positivo

Tutto positivo, abbiamo pagato un pò di più perché abbiamo prenotato con carta di debito ma per il resto ottimo

2026年7月29日
Locauto Group - Verona Aeroporto ロゴ

Locauto Group - Verona Aeroporto からの回答

Grazie, è bello sapere di aver fatto un buon lavoro! A presto, Ginevra

5つ星のうち5の評価

Verona

L'addetto alla consegna e ritiro del veicolo gentilissimo, velocissimo e super smart e non e' da dare per scontato.
Il veicolo pulito e dotato di ogni comfort.
Consiglio vivamente

2026年7月31日
自発的なレビュー
Locauto Group - Verona Aeroporto ロゴ

Locauto Group - Verona Aeroporto からの回答

Grazie per aver condiviso la tua esperienza di noleggio e averci dedicato qualche minuto per questa bella recensione. A presto, Ginevra

5つ星のうち5の評価

Good experience with a brand new car

We got a new car, a 2026 Renault Clio; they were very efficient when I collected the car and again when I returned it, that was yesterday, 2 August 2026. I was a bit nervous, as it’s the first time I’ve hired a car; everyone was complaining about issues with handover – not with Locauto, but with other competing companies. I personally filmed the car from all angles, checking the wheel rims for scratches and the paintwork, I filmed the whole car to have proof that it was in good condition when I handed it back. Otherwise, I was very pleased with the staff’s professionalism. I would definitely recommend them and use them again if I needed a car.

2026年8月2日
Locauto Group - Verona Aeroporto ロゴ

Locauto Group - Verona Aeroporto からの回答

Thank you for leaving us a positive review! See you soon, Enrico

5つ星のうち4の評価

Auto perfetta

Auto perfetta, servizio impeccabile

2026年7月30日
Locauto Group - Verona Aeroporto ロゴ

Locauto Group - Verona Aeroporto からの回答

Grazie mille per la tua recensione! Siamo felici di sapere che hai trovato l'auto perfetta e il servizio impeccabile. Ci auguriamo di rivederti presto! Elisa

5つ星のうち4の評価

Tutto sommato quattro stelle

Tutto sommato, 4 stelle
Avrebbero potuto essere 5 per Locauto s’intende; ma la vera differenza la fa l’hub, le persone che lo gestiscono, quello di Verona Aeroporto chapeau! Altri, sinceramente, no
Si può fare meglio

2026年8月3日
Locauto Group - Verona Aeroporto ロゴ

Locauto Group - Verona Aeroporto からの回答

Grazie Michele per il tuo feedback. Siamo lieti di sapere che l'hub di Verona Aeroporto abbia soddisfatto letue aspettative. Prendiamo nota dei tuoi suggerimenti per migliorare ulteriormente i nostri servizi in altre sedi. A presto!
Elisa

5つ星のうち5の評価

Location optimal

Location simple, rapide et vehicule conforme aux attentes.

2026年7月25日
Locauto Group - Verona Aeroporto ロゴ

Locauto Group - Verona Aeroporto からの回答

We are so happy about your all-out stressless experience. Lucrezia

5つ星のうち4の評価

Really easy and good service

Really easy and good service. Just a shame about the one way drop off fee.

2026年7月27日
Locauto Group - Verona Aeroporto ロゴ

Locauto Group - Verona Aeroporto からの回答

Dear Victoria,thank you for your feedback.
We are glad that you enjoyed our service and we hope to welcome you back for an even better experience next time!
Elisa

5つ星のうち5の評価

Serietà, trasparenza, professionalità

Serietà, trasparenza e professionalità. Prezzo in linea con i concorrenti, ma nessuna sorpresa negativa come spesso accade nel mondo del noleggio auto. Personale cordiale e disponibile.

2026年7月30日
Locauto Group - Verona Aeroporto ロゴ

Locauto Group - Verona Aeroporto からの回答

Grazie! Lavoreremo per confermare le cinque stelle. A presto, Lorenzo

5つ星のうち5の評価

Good service

Good service, clean car and nice people at the desk in Verona airport 😊

2026年7月24日
Locauto Group - Verona Aeroporto ロゴ

Locauto Group - Verona Aeroporto からの回答

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

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