Lodge Brothers (Funerals) Ltd レビュー 

5,637
•
TrustScore 5段階評価の5

5.0

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5つ星のうち5の評価

From beginning to end, the staff were excellent, patient and extremely helpful. They made the most difficult time for our family a little easier and helped us create a truly memorable farewell. Ou... もっと見る

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5つ星のうち5の評価

This was a brilliant experience in spite of the sad circumstances. Berenice helped us every step of the way and was so kind. There was no point when I felt lost or alone. The funeral was beautifully c... もっと見る

企業が回答しました

5つ星のうち5の評価

At the Hillingdon branch they made us very welcome. They listened to our requests, as we had specific instructions from the deceased, before they died, about how their funeral was to be conducted. W... もっと見る

企業が回答しました

5つ星のうち5の評価

From the beginning we were impressed with Lodge Brothers professionalism, they listened to our wishes and made sure we were happy with all of the arrangements respecting our feelings always. Alison wa... もっと見る

企業が回答しました

企業情報

  1. 葬儀社
  2. ・
  3. 火葬業
  4. 葬儀場
  5. 納棺サービス
  6. 法律サービス

当該企業による記述

Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.


連絡先

5.0

優良

TrustScore 5段階評価の5

5637件のレビュー

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3つ星
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5.0

すべてのレビュー

(5,637)

過去12か月のレビュー数: 678件

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5つ星のうち5の評価

A.V.Smith at Hillingdon.

At the Hillingdon branch they made us very welcome. They listened to our requests, as we had specific instructions from the deceased, before they died, about how their funeral was to be conducted.
We were helped each step of the way & if something wasn't quite right they adjusted it to our instructions. On the funeral day, Rob, our specific conductor of ceremonies was kind & very helpful at a difficult point at the crematorium, & afterwards was thoughtful & generous with his time to see us safely on our way. Thank you to the girls in the office who guided us through the whole experience.

2026年9月25日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for taking the time to share your experience and your 5* review. We are pleased to hear that the Hillingdon team listened carefully to your wishes and made sure the funeral was carried out in accordance with the deceased’s instructions. It is especially good to know that Rob provided such thoughtful support on the day. We will be sure to pass on your thanks to him and the office team. Kind regards Robert Lodge

5つ星のうち5の評価

Caring

Empathetic, efficient and caring staff who always tried to make a difficult situation more tolerable. They understood the pain that the loss of a loved one could make and made the whole experience less stressful.

2026年8月30日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your kind review. We are so pleased to hear that our team made you feel supported and cared for throughout such a difficult time. We understand how hard losing a loved one can be and it means a great deal to know that we were able to make things a little easier for you and your family. Kind regards Robert Lodge

5つ星のうち5の評価

Really helpful and sympathetic from the…

Really helpful and sympathetic from the moment they collected my husband from the hospice right through to the funeral itself. Couldn't have asked for better.

2026年9月16日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review. We are pleased to hear that our team provided such helpful and sympathetic support from the very beginning through to the funeral itself. Your feedback is greatly appreciated. Kind regards Robert Lodge

5つ星のうち5の評価

All the staff are truly caring…

All the staff are truly caring professionals. They looked after us and carried out all our wishes. It made saying goodbye to our Mother so much easier.

2026年9月22日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and kind words. We are pleased to hear that our team cared for you and your family and ensured your wishes were followed. It means a great deal to know that we helped make saying goodbye to your mother a little easier. Kind regards Robert Lodge

5つ星のうち5の評価

Susan in the woking office

Susan in thr woking office was polite, attentive and respectful. She returned calls and emails promptly and made sure we had thought of everything. She was especially patient with all the to-ing and fro-ing about the order of service, and we felt the final document was spot on. Thank you, also, to the design team. And to Daniel and his pallbearers. They were sensitive to the needs of the family who wanted to help carry the coffin on the day, and they stepped in where they needed help. Daniel stayed in touch by phone and checked we all knew what we were doing. The financial side of things was clear and there were no hidden extras. They liaised with the church and the crem for us which made the whole process smooth and unstressful. Susan helped us for the Funerals of both my parents. I would highly recommend her and Lodge Brothers to others who may be needing to walk through funeral planning and undertaking services. Thank you!

2026年8月22日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and recommendation. We are pleased to hear that Susan provided such attentive and patient support when arranging both your parent’s funerals and that Daniel and his team helped everything run smoothly on the day. We will be sure to pass on your thanks to Susan, the design team, Daniel and the pallbearers. It is also good to know that you found the process clear and straightforward throughout. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

5つ星のうち5の評価

From beginning to end

From beginning to end, the staff were excellent, patient and extremely helpful. They made the most difficult time for our family a little easier and helped us create a truly memorable farewell.

Our celebrant, Simon, really surprised us with how beautifully he captured everything we wanted to say about my husband and our father. He understood exactly what we wanted and delivered the service with such warmth and compassion.
We would highly recommend Simon and the whole team to anyone going through such a difficult time.

2026年9月22日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and recommendation. We are pleased to hear that our team provided such patient and helpful support and helped you create a memorable farewell. It is particularly good to know that Simon delivered the service with such warmth and compassion. We will be sure to pass on your kind words to him and the team. Kind regards Robert Lodge

5つ星のうち5の評価

Faultless all round great service

Friendly understanding staff
No pushing for sales.
Listened to what I wanted and went out of their way to help. Everything perfect horses and hearses superb.
Faultless. Nothing to much trouble great service all the way through.
Even think they arranged nice weather on the day!!

2026年9月23日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review. We are pleased to hear that you found the team friendly, understanding and helpful and that everything was arranged according to your wishes including the horses and the hearse - and we will happily take credit for the weather! Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

5つ星のうち5の評価

Great all round service

Competitive price, but good links with hospice, the celebrant, who’s was excellent, the crematorium and afterwards venue including the florist. Personnel were very experienced, helpful and genuine

2026年9月21日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your review and kind words. We are pleased to hear that you found our service competitively priced and that our team provided helpful, experienced and genuine support. It is also good to know that the arrangements with the celebrant and other suppliers all came together so well. Kind regards Robert Lodge

5つ星のうち5の評価

From the beginning we were impressed…

From the beginning we were impressed with Lodge Brothers professionalism, they listened to our wishes and made sure we were happy with all of the arrangements respecting our feelings always. Alison was lovely to work with and went out of her way to make the funeral run smoothly. The funeral was a wonderful send off and goodbye to our son David. I would also like to thank Father Julius who conducted the service.

2026年9月22日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and for sharing your experience. We are pleased to hear that Alison provided such thoughtful support and took care to ensure everything was arranged according to your wishes. We are glad the funeral was a fitting farewell to David and we will be sure to pass on your thanks to Alison and Father Julius. Kind regards Robert Lodge

5つ星のうち4の評価

Your team was kind and thoughtful

Your team was kind and thoughtful. Rob in Ham was kind and did check I was okay. I found the brochure and all the things you could add overwhelming and a bit anxiety inducing - maybe they could be separated out and given if requested?

2026年9月21日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your feedback. We are pleased to hear that Rob and the team in Ham were kind and thoughtful. We also appreciate your comments about the brochure and the additional options available. We understand that having so much information at once can feel overwhelming and we will make sure your feedback is shared with the team. Kind regards Robert Lodge

5つ星のうち5の評価

Bernice

Bernice, Richard leachman and steven both great, throughout the process compassionate and helpful thankyou.

2026年9月22日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your review and kind words. We are pleased to hear that Bernice, Richard and Steven provided such compassionate and helpful support throughout the arrangements. We will be sure to pass on your thanks to them all. Kind regards Robert Lodge

5つ星のうち5の評価

I cannot recommend more highly

I cannot recommend Lodge Brothers, Ascot more highly. We have just had the most beautiful funeral for my mother. It was everything we had hoped for, with all the arrangements carried out so thoughtfully and tastefully, and with great care and support throughout.

Hayley and Di are lovely, genuine and deeply kind people. Spending time talking through the arrangements was such a positive and comforting experience for me. Hayley then worked incredibly hard to make sure everything was in place for the funeral and that our wishes were followed to the letter. Everything went so smoothly that I didn’t have to worry at any stage. I felt reassured and gently supported every step of the way.

I fell ill just before the funeral and did not want to change the date. The response I received from the office was extraordinarily helpful and kind. Di arranged live-streaming for me at very short notice, without any fuss or delay. I really cannot thank you enough for this. James, on the day, was really good too.

The whole experience has left us feeling that we were able to give my mother, who will be so greatly missed, a truly wonderful goodbye. A huge thank you to the whole team at Lodge Brothers for helping us create such a comforting and meaningful farewell. It has meant the world to us.

2026年9月23日
自発的なレビュー
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for taking the time to share such a heartfelt 5* review. We are so pleased to hear that Hayley, Di, James and the wider Ascot team supported you with such care and attention and that everything came together as you had hoped for your mother’s funeral. We are especially glad that Di was able to arrange the livestream at short notice so you could still be part of the service. It means a great deal to know that we helped you create a meaningful and comforting farewell. Kind regards Robert Lodge

5つ星のうち5の評価

Could not have been more impressed with…

Could not have been more impressed with Lodge Brothers. So professional, kind and responsive. It is a very difficult time dealing with grief, but the team at Lodge Brothers really get it and know how to support and help you navigate through all the challenges organising a funeral surfaces.

2026年9月28日
自発的なレビュー
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and kind words. It is reassuring to hear that you found our team professional, kind and responsive and that we were able to guide you through the many decisions and challenges that come with arranging a funeral. We are grateful to know that our support helped you through such a difficult time. Kind regards Robert Lodge

5つ星のうち5の評価

Thanks for a beautiful funeral

This was a brilliant experience in spite of the sad circumstances. Berenice helped us every step of the way and was so kind. There was no point when I felt lost or alone. The funeral was beautifully carried out and Naomi the celebrant was wonderful. The care we received made our loss bearable and I thank them from the bottom of my heart. I have no hesitation in recommending Lodge Brothers to any bereaved family.

2026年8月20日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and for sharing such heartfelt feedback. We are pleased to hear that Bernice was there to guide and support you throughout and that Naomi conducted the funeral with such care. It means a great deal to know that our team helped make such a difficult time a little more bearable and we truly appreciate your recommendation. Kind regards Robert Lodge

5つ星のうち5の評価

Above and beyond with care and support

At every stage of organising my husband’s funeral, Lodge Brothers were genuinely supportive, guiding and so very kind, thank you.

2026年9月1日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for taking the time to share your experience. We are glad our team was able to make the arrangements a little easier for you, offering kindness and support throughout. Your feedback is greatly appreciated. Kind regards Robert Lodge

5つ星のうち5の評価

Very processional

Very processional, personal and considerate in a difficult time.
Thank you

2026年9月10日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and kind words. We are pleased to hear that our team provided professional, personal and considerate support during such a difficult time. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

5つ星のうち5の評価

First class professional service

From first contact we were treated with compassion and professionalism. All communication and requests were dealt with promptly. On the day we were guided gently through the process. Made a difficult day bearable

2026年9月14日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for you for taking the time to write a 5* review. We are pleased to hear that our team provided compassionate and professional support throughout and that their guidance on the day helped make a difficult time a little more bearable. Kind regards Robert Lodge

5つ星のうち5の評価

THANK YOU LODGE BROTHERS WINDSOR & DEDWORTH!

I cannot thank your company enough for organising my mum's funeral arrangements. Special Thanks for Shobha and Maaike who coordinated the program and day to perfection. I will not forget the personal services they both have given to me and my family, they are an asset to your company. Also thank you to Duncan and the team who performed seamlessly on the day of the funeral.

2026年9月15日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and kind words. We are so pleased to hear that Shobha and Maaike provided such personal care and support to you and your family and that everything went smoothly on the day. We will be sure to pass on your thanks to them, Duncan and the rest of the team. Your feedback is greatly appreciated. Kind regards Robert Lodge

5つ星のうち5の評価

Professional, friendly

Really professional service from start to finish.

2026年9月9日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5-star review. We are truly grateful for your words and are pleased that you felt supported throughout the process. Your appreciation will be shared with the team. Kind regards Robert Lodge

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