Both Sarah and Laura were instrumental in ensuring Lesleys funeral passed off well this month. They were both first class throughout the whole process and nothing was too much trouble. They made a ver... もっと見る
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Both Sarah and Laura were instrumental in ensuring Lesleys funeral passed off well this month. They were both first class throughout the whole process and nothing was too much trouble. They made a ver... もっと見る
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From the moment my wife Jan was collected, i felt she was in safe hands. This was confirmed when Liz, from the New Malden branch, first phoned me. I cant speak highly enough of this lady. Liz wa... もっと見る
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Lodge Brothers are probably the most professional funeral directors in the UK. They did a superb job for the funeral of my partner, they paid such attention to detail. The black horses were absolute... もっと見る
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We couldn’t have asked for better support from Lodge Brothers during such a difficult time. From start to finish they were highly organised, communicated clearly, and struck exactly the right balanc... もっと見る
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Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Ludlow House Ludlow Road, TW13 7JF, Feltham, 英国
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I trusted them as they seemed very professional and supportive and responded quickly to requests. They also chased me when they needed to. On the day the guys were cheerful and respectful and I felt we were in excellent hands.

Lodge Brothers (Funerals) Ltd からの回答
Lodge Brothers are probably the most professional funeral directors in the UK. They did a superb job for the funeral of my partner, they paid such attention to detail. The black horses were absolutely superb and Daniel and his team looked so smart. The flowers were beautiful and great care had been taken in assembling them. Sara Slark helped us do the initial arrangements and she made the whole thing bearable, especially when having to make unbearable choices. Laura Payne then took over and was equally as empathetic and she organised everything wonderfully. Both Sara and Laura are a credit to your company. Thank you for making the funeral the best it could have been.

Lodge Brothers (Funerals) Ltd からの回答
We couldn’t have asked for better support from Lodge Brothers during such a difficult time. From start to finish they were highly organised, communicated clearly, and struck exactly the right balance of being sympathetic and understanding without ever feeling overbearing.
A special mention to Jackie at the Shepperton branch, who was our main point of contact—she couldn’t have been more helpful. Her guidance was thoughtful and spot on throughout, and she handled everything, including some tricky family dynamics, with great sensitivity and professionalism.
Everything ran smoothly on the day, which was a huge comfort to us. We’re very grateful for the care and respect shown to our loved one.

Lodge Brothers (Funerals) Ltd からの回答
Susan at Lodge Brothers Woking was with us every step of the way from arranging our uncle's funeral, to the funeral itself. She was sympathetic and informative and always replied to any queries we had promptly and efficiently.

Lodge Brothers (Funerals) Ltd からの回答
Kind, professional, supportive and exceptional in terms of helping me and my family through a very sensitive process. I can't of anything they could have done to do anything better - they were exceptional (all of them!) with respect to everything we needed.

Lodge Brothers (Funerals) Ltd からの回答
From the moment my wife Jan was collected, i felt she was in safe hands. This was confirmed when Liz, from the New Malden branch, first phoned me. I cant speak highly enough of this lady. Liz wasn't just doing a job, she was like one of the family. Liz guided me through the organising of Jan's funeral with knowledge, experience and understanding. With the rest of her wonderful colleagues this made Jan's funeral a sad but wonderful day.

Lodge Brothers (Funerals) Ltd からの回答
Really personable, caring staff. Reassuring, supportive and highly professional. The staff on the day were superb too. They also came up with lovely ideas, such as wearing red ties as my mother loved red. I’d highly recommend them.

Lodge Brothers (Funerals) Ltd からの回答
Total professionalism from start to finish.
Penny and Chris you did us proud - thank you so much

Lodge Brothers (Funerals) Ltd からの回答
Both Sarah and Laura were instrumental in ensuring Lesleys funeral passed off well this month. They were both first class throughout the whole process and nothing was too much trouble. They made a very difficult few weeks a lot less traumatic than it would have been otherwise. Darren and his staff then ensured that Lesleys funeral went very smoothly on the day. With grateful thanks to all at Lodge Brothers for all your help.

Lodge Brothers (Funerals) Ltd からの回答
These people are SO nice. Everyone there, so kind & helpful & knowledgeable. Would totally recommend.

Lodge Brothers (Funerals) Ltd からの回答
Hayley, Diane, Darren and the team could not have been more helpful and respectful. The send off we created for our Dad was perfect. Thanks so much

Lodge Brothers (Funerals) Ltd からの回答
Excellent service throughout. Listening carefully, acting considerately and providing a thoroughly professional service. It made what is always a distressing time much easier.

Lodge Brothers (Funerals) Ltd からの回答
All of the staff are welcoming, sincere, patient and friendly. My family and I are happy that my mum had a beautiful send off.

Lodge Brothers (Funerals) Ltd からの回答
From the first contact you were very professional, and helped me through the order I needed to get things done. Susi was nearly always my contact. She was very easy to work with.

Lodge Brothers (Funerals) Ltd からの回答
Lodge Brothers assisted me with funeral arrangements for my mother. They provided everything I could have wished for, and the whole event passed off extremely well. Options, advice, patience, knowledge, availability, I think I got the best. I would recommend them without hesitation.

Lodge Brothers (Funerals) Ltd からの回答
I haven't had to deal with funeral directors before so don't have anything to compare to but.... Absolutely Amazing! So helpful, considerate, supportive, professional but friendly. Jacqueline in the Northfields office genuinely made a really tough time manageable

Lodge Brothers (Funerals) Ltd からの回答
They dealt with it all no hassle and peace of mind. I’d recommend them to all of my friends and family

Lodge Brothers (Funerals) Ltd からの回答
The staff were excellent throughout and everything was dealt with efficiently and with the appropriate care you would expect in these situations.

Lodge Brothers (Funerals) Ltd からの回答
Shannen, and all the respectful professional team. Thankyou, it was seamless

Lodge Brothers (Funerals) Ltd からの回答
Sadly, my maiden aunt passed away and her wish was that her ashes be buried in the family plot at Surbiton Cemetery. Throughout this emotional time the team at Lodge Bros. have been exceptional. From advising on a new stone and inscription to the point of delivery and installment. No surprises re costs or delivery (except the delivery and installing was sooner than expected). I would 100% recommend Lodge Bros.

Lodge Brothers (Funerals) Ltd からの回答
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