Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren... もっと見る
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The service and care received from all staff at the Walton Thames branch was exemplary. Every detail was explained for the farewell of a loved one, choices of venue, order of service etc resulting in... もっと見る
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The staff were amazing at this very difficult time - helped as navigate our way through such sadness. Took their time nothing was rushed. The celebrate you recommended was very kind and considerate -... もっと見る
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Would highly recommend Lodge Brothers and the assistance of Chris Carr who arranged my fathers funeral. Very helpful and explained everything my brother and I needed to know at the difficult time t... もっと見る
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Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Ludlow House Ludlow Road, TW13 7JF, Feltham, 英国
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Lodge Brothers (Funerals) Ltd からの回答

Lodge Brothers (Funerals) Ltd からの回答
Very helpful and respectful staff. Excellent service provided to me in my dealings with your Ascot ladies. Thank you

Lodge Brothers (Funerals) Ltd からの回答
Thank you to Rob for his empathy, patience, and professionalism to support us in our preparation for my sister's funeral. It seemed as if he had all the time in the world for us - we were given as much advice and support as we needed to make choices and to create a service we will always remember. All the arrangements went smoothly and my sister had the best celebration of her life.

Lodge Brothers (Funerals) Ltd からの回答
The service from my Sarah passing to the day she was layed to rest. Was excellent. Zoe was brilliant kind , understanding. And a total credit to your company for her knowledge and dedication to her job.

Lodge Brothers (Funerals) Ltd からの回答
Excellent service all staff were extremely compassionate and everything went to smoothly to plan.

Lodge Brothers (Funerals) Ltd からの回答
The service was exceptional from start to finish. The office team showed genuine compassion, listening carefully to our wishes and tailoring every detail with great care and professionalism. The craftsmanship of the hand etched portrait is truly remarkable. The level of detail, precision and artistry brought our mother's image to life in a way that was both beautiful and deeply moving. Seeing such a faithful and heartfelt tribute provided great comfort to our family. The quality of workmanship, combined with the empathy and support of the team, created a lasting memorial that exceeded all our expectations. We are sincerely grateful and highly recommend their services.
Special thanks to Susanne, who offered to see us even during weekends as me and my husband were struggling to see them during weekdays due to our work and childcare commitments.

Lodge Brothers (Funerals) Ltd からの回答
Bernice was amazing and helped me know everything that I needed to do or decide and by when. Bernice was so kind and kept in touch . The service on the day went just as planned and I got a call the day before to go over the plan again to make sure everything went smoothly on the day. I am very happy that we choose Lodge Brothers during such a sad time , they made things easier for me and all the family were happy with how the day went, it was perfect.

Lodge Brothers (Funerals) Ltd からの回答
Very helpful from start to finish. Friendly and expert staff.

Lodge Brothers (Funerals) Ltd からの回答
Staff were very helpful and thoughtful and assisting us with the wording and for the short time that they had to provide the plaque. I was very impressed by their kindness too.

Lodge Brothers (Funerals) Ltd からの回答
Organising funeral is a difficult time and Lodge Brothers Dedworth branch made it so much easier for us. We were looked after in a kind and tactful manner from the first phone call. Their support and care were invaluable.

Lodge Brothers (Funerals) Ltd からの回答
I recently arranged my friend's funeral and Jo Sutton was extremely helpful and made the whole process very easy. She is extremely professional and is an ideal person for this job which cannot be easy to do at a difficult time for the family and friends making the arrangements. Jo called me several times before the funeral to make sure all was okay. On the day of the funeral Darren also carried out his duties in an extremely professional manner.

Lodge Brothers (Funerals) Ltd からの回答

Lodge Brothers (Funerals) Ltd からの回答
Lodges were totally helpful, guided us through to arrangements and pulled everything together beautifully, no flap.
Even the route taken to the Crem' so that we arrived at the exact time.

Lodge Brothers (Funerals) Ltd からの回答
Lodge brothers were very kind and considerate throughout the whole process.
My dad’s funeral was made very special and memorable by Lodge. Robert and the rest of the lodge staff were very understanding, respectful and professional.

Lodge Brothers (Funerals) Ltd からの回答
What can I say about Lodge Brothers. The care, compassion and empathy received on the death of my husband was second to none. From the time he came into their care and finally to the service their professionalism was just superb. They gave him the respect he deserved, once again going above all expectations. Thank you to
Robert Lodge, Richard Leachman, Penny, Sharon and Natasha. The specialist hearse was just wonderful. I would highly recommend Lodge Brothers who made the worse time of our lives into something we can remember with love and a smile ❤️

Lodge Brothers (Funerals) Ltd からの回答
Excellent customer service. Very respectful and really informative. Made the whole process straightforward and very thorough. Can’t fault them at all. A perfect experience all round. Thank you so much 😊

Lodge Brothers (Funerals) Ltd からの回答
Lodge brothers were absolutely fantastic from day one and I can’t thank them enough

Lodge Brothers (Funerals) Ltd からの回答
From the outset Mia and Emma at Lodge Brothers carefully guided me through this extremely challenging time in my life. Their professionalism and empathy were very much appreciated. Mia went out of her way to organise the details of the funeral and burial as I requested. They were very efficient and responded quickly to my emails and telephone calls. After the funeral I received a follow
up call from Mia she just wanted to check my own well being, I was most touched by her kindness.
Lodge Brothers certainly ensured that the funeral was both dignified and glorious.

Lodge Brothers (Funerals) Ltd からの回答
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