Lodge Brothers (Funerals) Ltd レビュー 

5,607
TrustScore 5段階評価の5

5.0

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5つ星のうち5の評価

Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren... もっと見る

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5つ星のうち5の評価

The service and care received from all staff at the Walton Thames branch was exemplary. Every detail was explained for the farewell of a loved one, choices of venue, order of service etc resulting in... もっと見る

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5つ星のうち5の評価

Would highly recommend Lodge Brothers and the assistance of Chris Carr who arranged my fathers funeral. Very helpful and explained everything my brother and I needed to know at the difficult time t... もっと見る

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5つ星のうち5の評価

Clear communication - you know what you are going to get -helpful advice and efficient and timely achievement of the plans made. Very supportive and kindly staff, which is very helpful at such a diff... もっと見る

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企業情報

  1. 葬儀社
  2. 納棺サービス
  3. 火葬業
  4. 葬儀場
  5. 法律サービス

当該企業による記述

Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.


連絡先

5.0

優良

TrustScore 5段階評価の5

5607件のレビュー

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5.0

すべてのレビュー

(5,607)

過去12か月のレビュー数: 704

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5つ星のうち5の評価

The service and care received from all…

The service and care received from all staff at the Walton Thames branch was exemplary. Every detail was explained for the farewell of a loved one, choices of venue, order of service etc resulting in a dignified final goodbye. Similarly the after care was of the same high level.

2026年8月19日
自発的なレビュー
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and kind words. We are pleased to hear that the Walton-on-Thames team explained everything clearly and helped you make the arrangements for a dignified farewell. It is also good to know that you received the same level of care and support afterwards. Kind regards Robert Lodge

5つ星のうち5の評価

Outstanding service with compassion and warmth

I found the experience with Lodge Brothers to be seamless from the first point of contact. It’s a very difficult and emotional time but the compassion and help from Nikki and Laura was outstanding, as were the funeral conductor and team on the day of mums funeral. I cannot express my gratitude enough.

2026年8月10日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

It is wonderful to hear that Nikki and Laura were there to support you from the very first contact and helped make such a difficult time feel a little more manageable. We are also pleased to know that the funeral conductor and team cared for your mum with the same compassion and professionalism on the day. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

5つ星のうち5の評価

Karen was absolutely fantastic from…

Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren and Jim were incredible and treated my dad with such respect. I cannot thank you enough for everything

2026年9月2日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review. We are so pleased to hear that Karen supported you throughout and helped make such a difficult time a little easier and that Darren, Jim and the team cared for your dad with such respect on the day. We will be sure to pass on your thanks to them all. Kind regards Robert Lodge

5つ星のうち5の評価

Exceptional Service and Professionalism

Lodge Brothers were extremely kind, compassionate and professional during such a difficult time for our family.
We truly appreciated the care and attention they gave to every detail, and the way they guided us through everything with such understanding and sensitivity. Their support helped make an incredibly difficult time a little easier for us.
Everything was handled with such dignity and respect.

2026年9月4日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

We really appreciate your 5* review and kind words about the care and support you received from Lodge Brothers. We are pleased to hear that our team guided you through the arrangements with compassion, sensitivity and professionalism while taking care of every detail. Knowing that we helped make such a difficult time a little easier for your family means a great deal to us. Kind regards Robert Lodge

5つ星のうち5の評価

Lodge Brothers provide a truly professional service.



I was asked whether I had received the music from the funeral by one of your staff who rang me to find out whether I was happy with the way things had gone. I told her that I hadn't, but that I would appreciate it. To their eternal credit, I was contacted by a member of Lodge Bros' staff who offered to bring the tape of the music to my house on her way home from work. The concern of the Lodge staff at all times was very comforting and I would not hesitate to recommend the company for their highly supportive approach at a time when sensitivity is paramount.

2026年8月27日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and taking the time to share your experience. We are pleased to hear that our team’s care and thoughtfulness extended beyond the funeral itself and that we were able to make sure you received the music. It means a great deal to know that our support was comforting to you at such a difficult time and we really appreciate your recommendation. Kind regards Robert Lodge

5つ星のうち5の評価

Would highly recommend Lodge Brothers…

Would highly recommend Lodge Brothers and the assistance of Chris Carr who arranged my fathers funeral.
Very helpful and explained everything my brother and I needed to know at the difficult time to give my father the send off he deserved. Thank You

2026年7月7日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review. We are pleased to hear that Chris provided such helpful and understanding support, explaining everything clearly and helping you and your brother give your father the send-off he deserved. We will be sure to pass your kind words on to Chris and we really appreciate your recommendation. Kind regards Robert Lodge

5つ星のうち5の評価

Lodge Brothers in Bedfont…

The staff at Lodge Brothers in Bedfont are so kind and caring. When I lost my husband last year, as well as dealing with the shock, they helped one of the most difficult days of my life run as smoothly as possible. I’ll be forever grateful for that. This year, they looked after my Mum and again, were very caring and kind.

2026年8月24日
自発的なレビュー
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for taking the time to share your experience. We are so pleased to hear that the Bedfont team supported you with such care and kindness, both when arranging your husband’s funeral and more recently for your mum. We are grateful to have been able to support you and your family during such difficult times. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

5つ星のうち5の評価

Compassionate and professional

Every member of staff we met from Lodge brothers were not only compassionate and understanding, but very competent, knowlegable and professional. We felt in very safe hands planning the funeral and on the day itself. I do not think you could find a better funeral director.

2026年9月1日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and kind words. We are so pleased to hear that you found our team compassionate, understanding and professional, and that you felt in safe hands throughout the arrangements and on the day itself. We really appreciate you taking the time to share your experience. Kind regards Robert Lodge

5つ星のうち5の評価

The service Lodge brother offer is…exceptional.

The service Lodge brother offer is exceptional. Very caring,and respectful.

2026年8月26日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review. We are pleased to hear that you found our service caring and respectful throughout. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

5つ星のうち5の評価

Very professional and dignified

All staff were professional and dignified whilst maintaining compassion at all times

2026年8月6日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and kind words. We are pleased to hear that our team provided professional and dignified support while showing compassion throughout. Your feedback is greatly appreciated. Kind regards Robert Lodge

5つ星のうち5の評価

Wholesome, kind & caring

How do you rate the people who bury your mother? Well these people did it with dignity respect and most of all, humour. My Mum was dying for a long time so having been recommended by my mate (who happens to be a vicar) Lodge didn’t just do us proud but did my Mum proud. No one wants to recommend a funeral director- that’s the last thing you want. However should you need one, Lodge Brothers were fantastic. Thanks guys. And sorry Shazza for putting you in counselling.

2026年8月26日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and for sharing such a personal message. We are pleased to hear that your mum was cared for with dignity, respect and even a little humour and that our team made a difficult time a little easier for you and your family. We will be sure to pass your thanks on to the team and especially Shazza! Kind regards Robert Lodge

5つ星のうち5の評価

Excellent service as usual

Excellent service as usual. Jackie at Hounslow is a god send very professional and a pleasure to work with in such trying times.
Thank God for Jackie she is a great lady

2026年9月1日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your kind 5* review. We are so pleased to hear that Jackie has been such a great support and made a difficult time a little easier with her professionalism and care. We will be sure to pass your lovely feedback on to Jackie and the Hounslow team. Kind regards Robert Lodge

5つ星のうち5の評価

Clear communication

Clear communication - you know what you are going to get -helpful advice and efficient and timely achievement of the plans made. Very supportive and kindly staff, which is very helpful at such a difficult time. The memorials we had ordered look wonderful and are very effective in their places now the interment has happened. Thank you.

2026年9月4日
自発的なレビュー
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you so much for taking the time to share such kind and thoughtful feedback. We are very pleased to hear that you found our communication clear and our advice helpful throughout the process. We understand that arranging a memorial during such a difficult time can be incredibly emotional and it means a great deal to us to know that our team were able to provide the support and reassurance you needed. We are also delighted to hear that the memorials look wonderful and are now beautifully placed following the interment. Thank you for choosing and placing your trust in Lodge Brothers. Kind regards Robert Lodge

5つ星のうち5の評価

seeing your loved on a journey that was perfect.

lodge bros. gave us the best of their experience, it was conducted with respect very dignified with warmth that made us a family very comfortable we couldnt ask for more.

2026年9月2日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5* review and kind words. We are pleased to hear that you and your family felt so well cared for and that everything was handled with warmth, respect and dignity. Kind regards Robert Lodge

5つ星のうち5の評価

A perfect funeral

This is the second time we have used Lodge Brothers and the service has been impeccable throughout. Jo is a delight to work with and saw us through a few sticky moments with no problem at all. Trying to line everything up in the midst of the holiday season wasn't easy but everything went so well and my mother had exactly the funeral she wanted. Thank you to all of you.

2026年8月28日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for sharing your experience with us, and for choosing Lodge Brothers once again. It is wonderful to hear how much Jo’s support meant to you and that she was able to guide you through the more difficult moments with reassurance and understanding. We are especially pleased to hear that your mother’s wishes were honoured. Kind regards Robert Lodge

5つ星のうち5の評価

Excellent service from everyone…

Excellent service from everyone involved. Attention to detail was outstanding.

2026年8月28日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your feedback. We are pleased to know that the arrangements were handled to such a high standard and that the care given to the finer details was appreciated. Your kind comments will be shared. Kind regards Robert Lodge

5つ星のうち5の評価

mum's funeral

Very helpful, and efficient and very well organised.
I was very pleased with the resulting funeral.
Chris was very helpful and very pleasant.

2026年8月27日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your kind feedback. We are delighted to hear that everything was handled smoothly and it is lovely to know that Chris was able to provide such comprehensive support. Kind regards Robert Lodge

5つ星のうち5の評価

This was the first time I had to…

This was the first time I had to arrange a funeral after my father passed away in June. As you can imagine it's a very daunting and stressful time.

Lodge Brothers in Addlestone took care of everything and on the day everything went to plan. Caroline made sure everything from the flowers to the music at the ceremony were perfect.

Everything was explained to us and all our calls and e mails were answered quickly. All the staff we met on the day were professional and supportive and took care of all the things that needed to be done on the day.

I would not hesitate to recommend Lodge Brothers Addlestone.

2026年8月14日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for sharing your experience with us. We understand how daunting it can feel when arranging a funeral for the first time, and we are pleased that Caroline was able to guide you through everything and provide reassurance along the way. It is lovely to hear that the personal details were just right, and that communication was prompt and helpful throughout. We are glad that the team on the day helped everything run smoothly and gave you the support you needed. Your recommendation means a great deal to us. Kind regards Robert Lodge

5つ星のうち5の評価

Outstanding Service

The care, empathy and professionalism I received from the staff at Lodge Brothers was outstanding.

2026年8月20日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your 5-star review. We are truly grateful that our team provided such meaningful support throughout the arrangements and on the day itself. Knowing that the support of Victoria C and Chris B helped you through such a difficult time means a great deal to us. Kind regards Robert Lodge

5つ星のうち5の評価

Funeral planning and follow up

The Staff were superb. Kind, courteous and understanding. Nothing was too much trouble and it felt to me as if they were helping their own family member! Impeccable planning, everything I had asked for and that my departed brother had wished for.

2026年8月24日
Lodge Brothers (Funerals) Ltd ロゴ

Lodge Brothers (Funerals) Ltd からの回答

Thank you for your thoughtful review. It is particularly meaningful to hear that your brother’s wishes were carefully understood and reflected in the arrangements. Knowing that the attention given to every detail helped provide reassurance and comfort means a great deal to us. Kind regards Robert Lodge

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