Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren... もっと見る
企業が回答しました
The service and care received from all staff at the Walton Thames branch was exemplary. Every detail was explained for the farewell of a loved one, choices of venue, order of service etc resulting in... もっと見る
企業が回答しました
Would highly recommend Lodge Brothers and the assistance of Chris Carr who arranged my fathers funeral. Very helpful and explained everything my brother and I needed to know at the difficult time t... もっと見る
企業が回答しました
Clear communication - you know what you are going to get -helpful advice and efficient and timely achievement of the plans made. Very supportive and kindly staff, which is very helpful at such a diff... もっと見る
企業が回答しました
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Ludlow House Ludlow Road, TW13 7JF, Feltham, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The service and care received from all staff at the Walton Thames branch was exemplary. Every detail was explained for the farewell of a loved one, choices of venue, order of service etc resulting in a dignified final goodbye. Similarly the after care was of the same high level.

Lodge Brothers (Funerals) Ltd からの回答
I found the experience with Lodge Brothers to be seamless from the first point of contact. It’s a very difficult and emotional time but the compassion and help from Nikki and Laura was outstanding, as were the funeral conductor and team on the day of mums funeral. I cannot express my gratitude enough.

Lodge Brothers (Funerals) Ltd からの回答
Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren and Jim were incredible and treated my dad with such respect. I cannot thank you enough for everything

Lodge Brothers (Funerals) Ltd からの回答
Lodge Brothers were extremely kind, compassionate and professional during such a difficult time for our family.
We truly appreciated the care and attention they gave to every detail, and the way they guided us through everything with such understanding and sensitivity. Their support helped make an incredibly difficult time a little easier for us.
Everything was handled with such dignity and respect.

Lodge Brothers (Funerals) Ltd からの回答
I was asked whether I had received the music from the funeral by one of your staff who rang me to find out whether I was happy with the way things had gone. I told her that I hadn't, but that I would appreciate it. To their eternal credit, I was contacted by a member of Lodge Bros' staff who offered to bring the tape of the music to my house on her way home from work. The concern of the Lodge staff at all times was very comforting and I would not hesitate to recommend the company for their highly supportive approach at a time when sensitivity is paramount.

Lodge Brothers (Funerals) Ltd からの回答
Would highly recommend Lodge Brothers and the assistance of Chris Carr who arranged my fathers funeral.
Very helpful and explained everything my brother and I needed to know at the difficult time to give my father the send off he deserved. Thank You

Lodge Brothers (Funerals) Ltd からの回答
The staff at Lodge Brothers in Bedfont are so kind and caring. When I lost my husband last year, as well as dealing with the shock, they helped one of the most difficult days of my life run as smoothly as possible. I’ll be forever grateful for that. This year, they looked after my Mum and again, were very caring and kind.

Lodge Brothers (Funerals) Ltd からの回答
Every member of staff we met from Lodge brothers were not only compassionate and understanding, but very competent, knowlegable and professional. We felt in very safe hands planning the funeral and on the day itself. I do not think you could find a better funeral director.

Lodge Brothers (Funerals) Ltd からの回答
The service Lodge brother offer is exceptional. Very caring,and respectful.

Lodge Brothers (Funerals) Ltd からの回答
All staff were professional and dignified whilst maintaining compassion at all times

Lodge Brothers (Funerals) Ltd からの回答
How do you rate the people who bury your mother? Well these people did it with dignity respect and most of all, humour. My Mum was dying for a long time so having been recommended by my mate (who happens to be a vicar) Lodge didn’t just do us proud but did my Mum proud. No one wants to recommend a funeral director- that’s the last thing you want. However should you need one, Lodge Brothers were fantastic. Thanks guys. And sorry Shazza for putting you in counselling.

Lodge Brothers (Funerals) Ltd からの回答
Excellent service as usual. Jackie at Hounslow is a god send very professional and a pleasure to work with in such trying times.
Thank God for Jackie she is a great lady

Lodge Brothers (Funerals) Ltd からの回答
Clear communication - you know what you are going to get -helpful advice and efficient and timely achievement of the plans made. Very supportive and kindly staff, which is very helpful at such a difficult time. The memorials we had ordered look wonderful and are very effective in their places now the interment has happened. Thank you.

Lodge Brothers (Funerals) Ltd からの回答
lodge bros. gave us the best of their experience, it was conducted with respect very dignified with warmth that made us a family very comfortable we couldnt ask for more.

Lodge Brothers (Funerals) Ltd からの回答
This is the second time we have used Lodge Brothers and the service has been impeccable throughout. Jo is a delight to work with and saw us through a few sticky moments with no problem at all. Trying to line everything up in the midst of the holiday season wasn't easy but everything went so well and my mother had exactly the funeral she wanted. Thank you to all of you.

Lodge Brothers (Funerals) Ltd からの回答
Excellent service from everyone involved. Attention to detail was outstanding.

Lodge Brothers (Funerals) Ltd からの回答
Very helpful, and efficient and very well organised.
I was very pleased with the resulting funeral.
Chris was very helpful and very pleasant.

Lodge Brothers (Funerals) Ltd からの回答
This was the first time I had to arrange a funeral after my father passed away in June. As you can imagine it's a very daunting and stressful time.
Lodge Brothers in Addlestone took care of everything and on the day everything went to plan. Caroline made sure everything from the flowers to the music at the ceremony were perfect.
Everything was explained to us and all our calls and e mails were answered quickly. All the staff we met on the day were professional and supportive and took care of all the things that needed to be done on the day.
I would not hesitate to recommend Lodge Brothers Addlestone.

Lodge Brothers (Funerals) Ltd からの回答
The care, empathy and professionalism I received from the staff at Lodge Brothers was outstanding.

Lodge Brothers (Funerals) Ltd からの回答
The Staff were superb. Kind, courteous and understanding. Nothing was too much trouble and it felt to me as if they were helping their own family member! Impeccable planning, everything I had asked for and that my departed brother had wished for.

Lodge Brothers (Funerals) Ltd からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。