The logo was great. I paid my fee under $3.00 Australian. Then 8 days later they stole $50.02 cents from my credit card, no email, no receipt, no explanation, no nothing. I am a lawyer, this is fraud.... ãã£ãšèŠã
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Do not give them your credit card. You will regret it. They will sign you up for perpetual, recurring charges without sending any form of communication, confirmation, or invoice. There will be no reco... ãã£ãšèŠã
Very deceptive practices. Make sure you triple check subscription cancelations as they make it difficult and from what I can remember, I canceled the trial after my first logo. However realized 5... ãã£ãšèŠã
Nahuel was exemplary with the customer service rendered. My query was dealt with so promptly - i almost choked when I saw the response filter through on email. I must say- the best customer service... ãã£ãšèŠã
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The experience was streamlined andâŠ
The experience was streamlined and seamless. Customer service answered promptly and was able to resolve my problem expeditiously.
Fantastic service and custom logosâŠ
Fantastic service and custom logos which I could create in minutes! Would highly recommend!
Kudos to the customer service!
The Logo app is an excellent platform to design and customize a logo. I was thoroughly impressed with the extensive range of options available. Kudos to the exceptional customer service team; they promptly responded to my issue and resolved it efficiently. Well done, team!
Signed up by accident.
Contacted via email as I signed up by accident. The company took 2 payments before I noticed. Within a 3 day exchange my subscription was confirmed cancelled and a refund processed. Refund not come through yet but I am sure it will. Fantastic service.
The product was easy to create a logoâŠ
The product was easy to create a logo and made it look very professional. Would happily recommend to anyone looking for something that bit extra special.
Top Company 10/10
Top class company. Very professional and efficient. Will certainly use again ant highly recommend. Fast response and great product and service.
Atendimento rápido e preciso!
Exceptional Support: HassleâFree Payment Resolution
I recently had to sort out a payment issue with Logo.App, and their customer support was truly exceptional. From the moment I reached out, their team was responsive, friendly, and deeply knowledgeable. They walked me through each step, resolved the problem quickly, and even followed up to ensure everything was working perfectly. Itâs rare to encounter such smooth, hassleâfree service, highly recommended!
Making a logo was a breeze
Making a logo was a breeze! and it was fun to make as well - so many options to choose from. It really helped me when I needed some support in this logo making process.
Excellent customer service!
I was playing around with making a logo (which was super easy on this site)
A few months later I had a charge on my credit card almost $50.
Nahvel was very helpful, explained why this happened, told me my subcription had been cancelled and my money refunded!! Very honest and helpful cusomer service!
Accidentally bought a membership for 5âŠ
Accidentally bought a membership for 5 months with 0 use and Nahuel understood it was a mistake and refunded me back.
Great customer service as many companies would have just refused
Creating your future.
The sure reason that you can create and then design a logo at the snap of your imagination is phenomenal I was able to create several logos with a more than fair price It's just what I needed.
The worker was really helpful andâŠ
The worker was really helpful and quick. Thank you so much
Great product
Great product, great customer service. Easy-to-use product and the customer service team was very responsive to my request. Would recommend!
Great Experience
We quality results. Great customer service. You will be happy with your purchase.
The logo was easy to create
The logo was easy to create, as the site provided all the necessary tools.
Was really easy for a cancellation andâŠ
Was really easy for a cancellation and a refund was no fuss at all extremely helpful and also found the logo. I was looking for. Would definitely recommend this company.
The App is simple and helps make goodâŠ
The App is simple and helps make good logos ,the app advisors are quick to respond if there is a query and refund if necessary.
Outstanding Customer Service!
I signed up for a trial with these guys to create a simple one-off business logo. Somehow I forgot to cancel and was charged 35USD for a premium subscription. I emailed to explain my mistake and the team were awesome. They cancelled my subscription and promptly refunded the payment no questions asked. Fantastic customer service ! I wonât hesitate to use this company again based on their level of understanding alone. Thank you again !
If you cancel you lose ownership to ALL logos you create!
This is insane. If you create a logo and have paid the first payment, if you cancel your subscription a warning pops up telling you you will lose ownership to ALL your logos. In other words if you use a logo for your business you have to pay logo.app a subscription for LIFE!!!!!! in order to use your logos!
On their website it says you will have 'full ownership' once your logo is created.
Also at one point their website says it's $8.99/month then it says its $35/month
Also it says you can contact LIVE support 24/7 - but when you click on the button nothing happens.
When I paid the initial $1.99 for a free trial I entered my email and credit card details and I never got any confirmation. Then when I cancelled I again reveived no confirmation of the cancellation.
I am concerned that this website has stolen my credit card details. Be careful
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