The logo was great. I paid my fee under $3.00 Australian. Then 8 days later they stole $50.02 cents from my credit card, no email, no receipt, no explanation, no nothing. I am a lawyer, this is fraud.... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Do not give them your credit card. You will regret it. They will sign you up for perpetual, recurring charges without sending any form of communication, confirmation, or invoice. There will be no reco... もっと見る
Very deceptive practices. Make sure you triple check subscription cancelations as they make it difficult and from what I can remember, I canceled the trial after my first logo. However realized 5... もっと見る
Nahuel was exemplary with the customer service rendered. My query was dealt with so promptly - i almost choked when I saw the response filter through on email. I must say- the best customer service... もっと見る
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very easy to deal with
Fantastic customer service with a rapid…
Fantastic customer service with a rapid response, dealt with issue straight away
Kudos to Logo app
Kudos to Logo app! The app was user friendly, offered many creative and very affordable options. I needed assistance from customers service, they were prompt, courteous and resolved my issue without hesitation. Highly recommended.
This is a scam
This is a scam. You agree to 1.99 but then it signs you up to a subscription without your permission for 35.00 a month. Because they set it as a subscription the bank will not help. They don't email you with any confirmations so that there is no proof of what you agreed.
Prompt response!
Scammers
scammers, initial subscrption 1.99. Then 35 USD, they prey on not checking your bank statements. SCAM.
The product quality was excellent
The product quality was excellent. I only needed a one-off solution and forgot to cancel the subscription before the 7-day trial period ended. As a result, I was charged for a full month subscription. I notified them and without hesitation, they kindly and promptly refunded me. Great service. I would highly recommend them.
Customer support of Logo.app was super friendly and efficient!…
Customer support of Logo.app was amazing. Very quick to respond, friendly and helpful with assisting me through my queries.
Tried to scam me on a subscription I didn't sign up for
Brought a logo for a few dollars, and they tried to bill me for a subscription of £27 I had not signed up for, thankfully I had already cancelled that card due to another scam attempt.
Avoid.
A sneaky scam!
I thought I was buying an individual logo for £1.99. A week later my card is charged £27.55 for a "Premium Membership". On their website there is no mention of a Premium Membership or even Premium Features, just a 1.99 trial and an 8.99 unlimited usage plan. Fortunately when I contacted them they cancelled any future payments and said they were refunding me. I wait to see if any money comes back.
I have received every support request…
I have received every support request from customer support service
I had a minor issue so I placed a…
I had a minor issue so I placed a support ticket. My message was responded to and resolved within less than 24 hours. Their support team was easy and pleasant to work with.
I paid $2 for logo and then they tried…
I paid $2 for logo and then they tried to charge me on several occasions for $35, I blocked the merchant on my bank but they keep trying.
That's a simple scam and it's not the only one treated this way according to the other reviews.
Misleading Subscription – Unexpected Charges After One-Time Purchase
I purchased a logo from Logo.app for $1.99 and explicitly opted out of any subscription. Despite this, the company repeatedly attempted to charge my account $35 on several dates (25th, 28th March, and 2nd April), all of which failed due to insufficient funds
Eventually, on 5th April, $35 was successfully withdrawn – completely without my consent.
I had already contacted their support, who confirmed my subscription had been cancelled and no further charges would be made. Clearly, that was not true.
This feels deceptive. What was presented as a one-time logo purchase turned into an unauthorised subscription with no clear or fair warning. I’ve now had to go through the hassle of chasing a refund and ensuring my account isn’t charged again.
Avoid unless you want to deal with shady billing practices.
I had a great experience using…
I had a great experience using Logo.app. The website is super easy to navigate, and I was able to create high-resolution logos without any hassle.
I was charged a month for browsing the…
I was charged a month for browsing the app somehow . So I instantly canceled and was promptly refunded within 5 minutes . I would lime to thank them for being professional
Designing my logo with the help of the…
Designing my logo with the help of the many options offered was easy and rewarding.
Cheeky system to take people’s money
I did not make any purchases and logo.app just charged my account without letting me know about it.
I never intended to buy anything nor was I notified so they could’ve charged me continuously if I forgot about it.
Currently struggling financially and my situation has gotten worse, won’t be using this ever again.
Customer Service Five Star
I had an issue with my account but this was then resolved by Nahuel. He showed excellent customer service and resolved my issue to my complete satisfaction. Awesome!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








