Very quick delivery timescale and good comms from delivery company. The product, oak logs, is the best I have purchased from any other company. When is states ready to burn it really is with hydrost... ãã£ãšèŠã
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Very easy to deal with. Easy order process. Good price, great and flexible delivery service, very pleasant delivery man. The product is first class: both firewood and kindling burn extremely well. No... ãã£ãšèŠã
Easy to order and delivery was very efficient, they came within 2 days. The logs were delivered exactly where I requested they were dropped and you receive a call on the day too. I was kept informed t... ãã£ãšèŠã
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Easy to order and arrived as planned. I particularly like the consistency of sizes of the logs. Thereâs nothing worse for me than having a few enormous logs that donât fit into my medium sized burner... ãã£ãšèŠã
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Logs Online is your trusted source for premium kiln-dried logs, delivered straight to your door. We offer high-quality, ready-to-burn firewood ideal for stoves, fireplaces, chimineas, and pizza ovens. With a focus on convenience, fast delivery, and exceptional customer service, we make it easy to stay warm and cozy all year round. Shop with confidence and enjoy a reliable supply of top-quality firewood from Logs Online.
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International House, 307 Cotton Exchange, L3 9LQ, Liverpool, è±åœ
- 0332203413
- sales@logsoline.co.uk
- logsonline.co.uk
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Great product
Great product. Usually good communication and fast response. The delivery this time was, unfortunately, not up to previous standards...... But this is due to the Bristol delivery company.
2025幎8æ17æ¥
Oak logs
Order came quick and came covered. Pallet was tightly packed with logs of various sizes. The oak logs are low in moisture and are ablaze quickly. Used the pallet for kindling. Would definitely buy again from here.
2025幎10æ14æ¥
logsonline.co.uk ããã®åç
Thank you for your review â we really appreciate it. Great to hear your oak arrived quickly and well-packed, and that youâre getting a clean, efficient burn from it. Using the pallet for kindling is a great tip too. Weâre glad to have you as a customer and look forward to supplying you again
Great service and product
Delivered on schedule. Quality of the product excellent. I am a frequent customer and this will continue.
2025幎10æ12æ¥
logsonline.co.uk ããã®åç
Thank you so much for your review and for being a returning customer â we really appreciate it. Weâre delighted to hear the delivery and quality have been consistently spot on. Weâll keep working hard to continue earning your trust. Thanks again for choosing us! ð¥
Slight delay in delivery otherwise allâŠ
Slight delay in delivery otherwise all good.
2025幎8æ21æ¥
logsonline.co.uk ããã®åç
Thanks for your review. Weâre glad to hear everything was good overall, though weâre sorry for the slight delay on delivery this time. Weâre continuously improving scheduling with our couriers, and we appreciate your patience. Thanks again for choosing us â we hope to serve you again soon.
Quality products and quick service veryâŠ
Quality products and quick service very happy first time use will be back for more ð+++
2025幎8æ12æ¥
logsonline.co.uk ããã®åç
Thank you for your kind words! Weâre delighted youâre happy with the quality and service on your first order. We look forward to welcoming you back again soon ð¥ The Logs Online Team
Easy to order and good quality
Easy to order and arrived as planned. I particularly like the consistency of sizes of the logs. Thereâs nothing worse for me than having a few enormous logs that donât fit into my medium sized burner. Thatâs never happened with the logs Iâve bought from this company.
Good quality fire wood.
2025幎8æ18æ¥
logsonline.co.uk ããã®åç
Thank you for your thoughtful feedback! Weâre so pleased to hear you appreciate the consistency of our log sizes and that they fit perfectly in your burner. Itâs great to know the quality has met your expectations every time. We look forward to keeping you stocked with firewood again soon.
â The LogsOnline Team ð¥
1st class delivery.
I know you use couriers but the driver that brought the logs was fantastic. Went over and above his job to help me. Also the guys in your office put me right on which logs would be suitable for my needs. Ordering on line was easy and hassle free.
2025幎8æ15æ¥
logsonline.co.uk ããã®åç
Thank you for your fantastic review! Weâre so pleased to hear our driver went the extra mile and that our team helped guide you to the right logs. Itâs great to know your experience from ordering to delivery was smooth and hassle-free. We really appreciate your feedback and look forward to serving you again soon.
â The LogsOnline Team ð¥
Reasonably priced
Reasonably priced.
Delivered earlier than expected, which meant urgent space making.
2025幎7æ27æ¥
logsonline.co.uk ããã®åç
Thank you for your feedback! Weâre glad you found our logs reasonably priced and that delivery was prompt. Weâll take note that earlier-than-expected deliveries can sometimes be tricky for space, and weâll do our best to improve communication around timings in future.
â The LogsOnline Team ð¥
logsonline.co.uk ããã®åç
Thank you for your continued support! Weâre so pleased to hear youâre happy with our service every time. We look forward to delivering for you again soon ð¥
â The LogsOnline Team
Great product but delivery promises areâŠ
Great product but delivery promises are not accurate. The last 2 have cost me financially. Last years 2nd delivery came a day early and I had to leave work to accept it. This year's 1st delivery came a day late without any update or notification. Called 3 times before an email at 3pm to say it was delayed 24hrs. Had to take a 2nd day off. If you're not affected by early or late deliveries, the product is superb. Sadly, I won't be ordering again.
2025幎4æ28æ¥
logsonline.co.uk ããã®åç
Weâre very sorry to hear about the delivery issues youâve experienced and the inconvenience caused. While weâre pleased youâve been happy with the quality of the product, we understand how frustrating it is when deliveries donât arrive as promised. Weâve been working closely with our couriers to improve communication and reliability going forward.
Weâd really like the chance to make this right â please get in touch with our team and weâll provide you with a special code to try us again.
â The LogsOnline Team ð¥
logsonline.co.uk ããã®åç
Thank you for your continued support! Weâre so pleased to hear youâre happy with our service every time. We look forward to delivering for you again soon ð¥
â The LogsOnline Team
Logs Online - great product - great service
I always use logs online as they have a good history of my orders which makes it really easy to re-order every time.
Delivery is always quick and nicely boxed which I can still manage to store easily.
2025幎3æ29æ¥
logsonline.co.uk ããã®åç
Thank you for your continued support! Weâre so pleased to hear youâre happy with our service every time. We look forward to delivering for you again soon ð¥
â The LogsOnline Team
Quick easy on time good quality wood ððŒâŠ
Quick easy on time good quality wood ððŒ Thank you
2025幎3æ14æ¥
logsonline.co.uk ããã®åç
Thank you so much for your 5-star review! Weâre delighted youâre happy with our products and service, and we really appreciate your support. We look forward to serving you again soon ð¥
â The LogsOnline Team
unnecessary
YOU REMOVED THE WOOD TO MAKE ROOM FOR YOUR FIRELIGHTERS
NO NEED , saved ya selves a few quid and lost a customer
2025幎3æ19æ¥
Brilliant all round!
Fast free delivery.
Lovely dry logs which burn brilliantly.
Very nice company to deal with.
Sustainable packaging.
2025幎3æ13æ¥
logsonline.co.uk ããã®åç
Thank you so much for your 5-star review! Weâre delighted youâre happy with our products and service, and we really appreciate your support. We look forward to serving you again soon ð¥
â The LogsOnline Team
Delivered on time
2025幎3æ11æ¥
logsonline.co.uk ããã®åç
Thank you so much for your 5-star review! Weâre delighted youâre happy with our products and service, and we really appreciate your support. We look forward to serving you again soon ð¥
â The LogsOnline Team
logsonline.co.uk ããã®åç
Thank you so much for your 5-star review! Weâre delighted youâre happy with our products and service, and we really appreciate your support. We look forward to serving you again soon ð¥
â The LogsOnline Team
Day 23: I still do not know when will my logs be shipped?
Three weeks after placing my order, the logs have not been delivered yet. My latest email has not received an answer. I will request a refund tomorrow.
2025幎2æ9æ¥
logsonline.co.uk ããã®åç
Thank you so much for your 5-star review! Weâre delighted youâre happy with our products and service, and we really appreciate your support. We look forward to serving you again soon ð¥
â The LogsOnline Team
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