Loladiva Lenses レビュー 25

Loladiva Lenses からの回答

2026年4月12日

Thank you for your heartfelt review! 😊
We’re so glad to hear that you found our contact lenses great value for money 💰, and that our team was friendly and helpful 🤝.
It’s great to know your order has been shipped 📦 – we’re really happy about that too! We hope you’ll be able to use them very soon and enjoy a comfortable wearing experience 👀✨
If there’s anything else we can help with, please feel free to reach out to us anytime 💬. We’d be more than happy to assist!

Loladiva Lenses からの回答

2026年4月12日

Wow, thank you for the love! ❤️ We’re so happy everything arrived quickly and hassle-free for you. That’s exactly what we aim for. Enjoy your purchase, and please come back anytime!

Loladiva Lenses からの回答

2026年4月12日

Thank you so much for this amazing review! We’re thrilled to hear that you’re glad you found us. It means a lot that you appreciate our service, prices, delivery, and selection all in one. We’ll keep up the great work for you!❤️

Loladiva Lenses からの回答

2026年4月11日

Thank you so much for your kind words! We're thrilled to hear that you love your contacts.😘Your recommendation means a lot to us, and we truly appreciate your continued support. Looking forward to your next order — we'll make sure it's just as awesome!

Loladiva Lenses からの回答

2026年4月9日

Thank you for your honest feedback. We'd like to explain that most of our packages are shipped by air and typically arrive within 10–14 days. We truly apologize that your order experienced a longer delay than usual, and we greatly appreciate your patience. Once you've had the chance to try the items on, please feel free to update your review. In the meantime, if you need any assistance, don't hesitate to reach out to us at service@loladiva.store. Thank you again❤️

Loladiva Lenses からの回答

2026年4月9日 に更新

Thank you for your feedback. I'm truly sorry to hear that the lens you received was crushed during shipping — this is definitely not the experience we want you to have.

Please reach out to us at service@loladiva.store with your order number and a photo (or video) of the damaged lens. We will carefully review the situation, and if the issue is confirmed to be on our end, we will make things right for you.

Once again, we sincerely apologize for this unpleasant unboxing experience and look forward to resolving it for you as soon as possible.

Loladiva Lenses からの回答

2026年4月8日

Thank you for your honest feedback, and I'm truly sorry that the contacts didn't turn out the way you expected.

Just to kindly clarify — the style, color, and parameters you received are exactly what you selected when placing the order. However, we completely understand that how a product looks in person can sometimes feel different from what you imagined, especially when it comes to fit and print design.

We never want any of our customers to feel unhappy or uncomfortable wearing our products. Please reach out to us directly at service@loladiva.store with your order number and any photos showing the issue. We’d love to see what we can do for you.

Once again, we sincerely apologize for the disappointment this has caused you, and we truly hope to make things right.

Loladiva Lenses からの回答

2026年4月3日

Thank you for your feedback! As a cross-border shipping service, our standard delivery timeframe is 10–14 business days. If your order is still within this window, we kindly ask for your patience. If the estimated delivery time has passed, please reach out to us via Live Chat or email us at service@loladiva.store, and we’ll be happy to look into it for you right away.

Loladiva Lenses からの回答

2026年4月1日

Thank you for your feedback! As a cross-border shipping service, our standard delivery timeframe is 10–14 business days. If your order is still within this window, we kindly ask for your patience. If the estimated delivery time has passed, please reach out to us via Live Chat or email us at service@loladiva.store, and we’ll be happy to look into it for you right away.

Loladiva Lenses からの回答

2026年3月29日

Wow, thank you for such a detailed and thoughtful review — we truly appreciate it! 😍 So thrilled that you loved the extras, packaging, and the fit. Thank you for your support and recommendation — we’ll keep up the great work! Can’t wait to have you back💕

Loladiva Lenses からの回答

2026年3月29日

Thank you for loving LolaDiva and for such a sincere recommendation! 😍 Hearing you say our contacts look as natural as your real eye color truly made our day — that’s exactly the feeling we want to bring to every customer! Thank you for your support, and feel free to browse anytime 💕

Loladiva Lenses からの回答

2026年3月29日

Hi dear, so sorry for the inconvenience 😔 Payment issues like this are often due to system risk controls or your bank blocking the transaction — unfortunately, there’s nothing we can do on our end. We recommend checking with your card issuer. Really sorry about that 🙏

Loladiva Lenses からの回答

2026年3月25日

Thank you for sharing your honest experience — we truly appreciate your feedback. I'm sorry to hear that the lenses didn't stay on well and felt difficult to handle. Comfort and ease of use are things we care deeply about, and it sounds like this pair may not have been the best fit for your eyes.

Different contact lenses vary in base curve, diameter, and material, and finding the right match makes a big difference in how they feel and perform. If you're ever interested in trying other styles, we'd recommend paying attention to the base curve and diameter parameters — choosing lenses that better match your eye shape can greatly improve both comfort and ease of application.

Thank you again for your feedback. We'll continue working to improve our products, and we hope to provide you with a better experience in the future.

Loladiva Lenses からの回答

2026年3月25日

Thank you for the wonderful review! We're so glad everything went smoothly — from browsing to delivery — and that the lenses are comfortable and look great on you. Your support means a lot to us. Hope to see you again soon!

Loladiva Lenses からの回答

2026年3月24日

Hello, thank you so much for your feedback!

We're glad to hear that you love the color—we agree, it's a really beautiful shade.

Regarding the two white dots you mentioned, we'd like to explain: those are highlight spots intentionally designed to make the eyes look more natural and dimensional. Many of our customers actually love this detail because it gives the eyes a brighter, more lively appearance. Of course, aesthetic preferences are very personal, and we completely understand if this design isn't to your liking.

We have many other beautiful styles available in our shop, with new arrivals launching every month. Feel free to browse around—you might just find one that suits you even better!

Loladiva Lenses からの回答

2026年3月23日

Thank you so much for your kind review! 😊 We're truly delighted to hear that you're finding the lenses so comfortable. Your comfort and satisfaction mean everything to us. If you ever have any questions or need assistance, we're always here to help. Hope to serve you again soon! 💕

Loladiva Lenses からの回答

2026年3月22日

Thank you for taking the time to share your honest experience and giving us the chance to address your concerns. 🙏

I sincerely apologize for the delay with your package and the inconvenience it has caused. After checking your order, I confirmed there was a shipping delay that affected the delivery timeline. As soon as I saw your feedback, I contacted our logistics partner right away to prioritize your shipment, and I'm actively following up on this.
We truly value your experience and would like to make it right.I’ve sent you an email from service@loladiva.store — I truly hope to have the opportunity to turn your experience around 🙏

Loladiva Lenses からの回答

2026年3月21日

Ahhh this makes us so happy to read! 😭💖
Thank you so much for trusting us and for sharing your experience — it truly means the world to us.

Can’t wait to see which pair you grab next! 😉✨

Loladiva Lenses からの回答

2026年3月21日

Thank you for sharing your experience, and we’re truly sorry to hear this happened. 🙏

This is not the experience we want any customer to have. We’d really like to make this right for you. Could you please reach out to us directly via service@loladiva.store with your order details? Our team will prioritize your case and work to resolve the issues as quickly as possible.

We appreciate you giving us the chance to help — thank you for your patience.

Loladiva Lenses からの回答

2026年3月16日

Thank you so much for your feedback! We're so glad you love the blue pair 💙 We're sorry to hear that the brown ones weren't quite your style—we'll keep working on our color collection and hope to have even more shades you'll love in the future!