I ordered a cake and a greeting card together for a special occasion. Unfortunately, the cake was delivered on time, but the card arrived a day later. This completely ruined the surprise and the p... もっと見る
企業が回答しました
所在地
所在地を変更Kiosk 2, Broadgate, EC2M 7PY London, GB
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レビュアーのコメントを見てみましょう
Ordered the Harry Potter cake with caramel sponge which arrived in perfect condition and as described. Had lots lots of compliments on the appearance and flavour, the cake was soft and moist couldn't... もっと見る
From start to finish super easy and super service. Especially since we had very health conscious Bride and Groom. Very affordable and will use and recommend always!! Love Lola’s !!
Having to organize a cake in the UK while I live and work in the UAE was made so easy with Lola's Cupcakes. Your website is user-friendly, I had consistent follow-up and I was put at ease that thing... もっと見る
企業情報
Lola's - Broadgate Central について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
連絡先
Kiosk 2, Broadgate, EC2M 7PY, London, 英国
4.6
優良
50件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The cake was absolutely lovely
The cake was absolutely lovely. It was moist, everyone enjoyed it.The only thing that they complain about was sweetness..
2025年8月22日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Lovely flavour but too much buttercream…
Lovely flavour but too much buttercream and not enough cake to balance the sweetness.
2025年8月6日
Lola's - Broadgate Central からの回答
Hello,
Thank you for taking the time to give us your feedback.
I can see that you ordered the Vintage Heart Doodle Cake with the vanilla sponge option. This cake is prepared with multiple layers of sponge and is decorated with buttercream which is also used for the filling in between the layers of sponge.
Your feedback will be noted for our teams to review.
If there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com
Kind regards,
Very good experience
Very good experience! Ordered the cake in store and collected it from another store. Delicious red velvet cake, not too sweet and was moist for 5 days until it was finished.
2025年7月21日
It was so easy to pick the cake I…
It was so easy to pick the cake I wanted for my work colleague 60th Birthday. Selected cake and size, selected, numbered candles and arranged for refrigerated delivery direct to the restaurant prior to our reservation. Very clean, easy and sensibly priced, plus the cake looked just like the picture and tasted delicious.... Would definitely, use this company again and thoroughly recommend.
2025年7月27日
The best cupcakes ever
Unfortunately they didn't have the fruit cup cakes I like only the very small ones which I bought and thoroughly enjoyed. Then I tried your new strawberry and cream I wouldn't buy it again no where near as nice as your other cakes. But saying all of that your cakes are marvellous I sent a box of 6 cup cakes to my sister who raved about them
The only cup cakes I buy are from Lola's you just can't beat them and your staff are always polite
2025年7月1日
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