I am a regular customer of Lola’s which in itself, reflects my satisfaction and experience of the Brand. Cakes are always super-fresh and delicious in every detail. I honestly cannot fault their produ... もっと見る
所在地
所在地を変更Kiosk 2, Broadgate, EC2M 7PY London, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered a cake and a greeting card together for a special occasion. Unfortunately, the cake was delivered on time, but the card arrived a day later. This completely ruined the surprise and the p... もっと見る
企業が回答しました
Had a cake delivered in one of lolas refrigerator machine, easy pick up. Cake itself was rich but not too sweet and very soft. It’s a second time I’m having a cake from you and it’s never a disappoint... もっと見る
Ordered the Harry Potter cake with caramel sponge which arrived in perfect condition and as described. Had lots lots of compliments on the appearance and flavour, the cake was soft and moist couldn't... もっと見る
企業情報
Lola's - Broadgate Central について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
連絡先
Kiosk 2, Broadgate, EC2M 7PY, London, 英国
4.7
優良
57件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The portion size was shockingly small…
The portion size was shockingly small compared to what had been described and booked online. On top of that, the chocolate had a strange, off-putting taste that didn’t match expectations.
2025年9月19日
Lola's - Broadgate Central からの回答
Hello,
Thank you for taking the time to give us your feedback. I am very sorry for the disappointment experienced on this occasion.
I can assure you all items are baked and prepared fresh for the date of delivery. We do not pre make, store or freeze our cakes.
We would definitely like to understand more about this.
I will be in touch with you via email shortly to discuss further.
Kind regards,
Perfection
An excellent service from start to finish. Kept well informed about the delivery. Cake was delivered promptly. The actual cake was excellent and superseded expected wishes. It was beautifully fresh which was decorated to a high standard and tasted amazing good.
2025年9月8日
Quick and easy order and pick up
Quick and easy order and pick up. We ordered the "Cars" themed children's cake in double chocolate. It was perfect and stayed moist the whole week. Would definitely recommend!
2025年9月6日
The cake was lovely soft and creamy I’d…
The cake was lovely soft and creamy I’d was delicious I will always buy my cakes from Lola’s cupcakes they are amazing we enjoyed the cake so much.
2025年8月29日
The cake was absolutely lovely
The cake was absolutely lovely. It was moist, everyone enjoyed it.The only thing that they complain about was sweetness..
2025年8月22日
Lovely flavour but too much buttercream…
Lovely flavour but too much buttercream and not enough cake to balance the sweetness.
2025年8月6日
Lola's - Broadgate Central からの回答
Hello,
Thank you for taking the time to give us your feedback.
I can see that you ordered the Vintage Heart Doodle Cake with the vanilla sponge option. This cake is prepared with multiple layers of sponge and is decorated with buttercream which is also used for the filling in between the layers of sponge.
Your feedback will be noted for our teams to review.
If there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com
Kind regards,
Very good experience
Very good experience! Ordered the cake in store and collected it from another store. Delicious red velvet cake, not too sweet and was moist for 5 days until it was finished.
2025年7月21日
It was so easy to pick the cake I…
It was so easy to pick the cake I wanted for my work colleague 60th Birthday. Selected cake and size, selected, numbered candles and arranged for refrigerated delivery direct to the restaurant prior to our reservation. Very clean, easy and sensibly priced, plus the cake looked just like the picture and tasted delicious.... Would definitely, use this company again and thoroughly recommend.
2025年7月27日
The best cupcakes ever
Unfortunately they didn't have the fruit cup cakes I like only the very small ones which I bought and thoroughly enjoyed. Then I tried your new strawberry and cream I wouldn't buy it again no where near as nice as your other cakes. But saying all of that your cakes are marvellous I sent a box of 6 cup cakes to my sister who raved about them
The only cup cakes I buy are from Lola's you just can't beat them and your staff are always polite
2025年7月1日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。