A wide range of quality essential products for my baby. Great discounts and offers, plus, prompt delivery with excellent choice of courier. I found the M&F own brand products a little flimsy: I wa... もっと見る
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Ordered a personalised item along with other items and the quality is very good. Very happy with the delivery time and whole experience and will definitely purchasing again.
I even don’t know how to prescribe my amazement . Birthday train - absolutely made with love and care. Start from the box and train itself - everything just wooow! Looking forward when this will be o... もっと見る
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I was looking for items for my 1st grandchild & wanted woodland animal theme (family joke) items. This will be ideal as looking for more items with red squirrels on.
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企業情報
Mabel & Fox について
当該企業による記述
Mabel & Fox bring you everything you need for you and your baby’s journey together, from changing mats which are hand made in Britain, to beautiful nursery accessories to help create your perfect haven. Plus you'll find wooden toys from best selling brands and thoughtful gifts for expecting loved ones.
With a view to keeping our range of baby essentials fresh and on trend, we find fantastic new brands and source new products regularly. Plus we also let you know what's popular with other customers! Why not take a look and see what you'll fall in love with next...
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連絡先
4 Wingfield Court, Norwich Road,, NR14 8JP, Mulbarton, 英国
- info@mabelandfox.com
- mabelandfox.com
4.8
優良
1318件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered a personalised item along with…
Ordered a personalised item along with other items and the quality is very good. Very happy with the delivery time and whole experience and will definitely purchasing again.
2026年3月18日
Very poor quality
Very poor quality. I was expecting for something sturdier for this price. I will never use this company again.
2026年3月18日
Mabel & Fox からの回答
Hi,
Thank you for taking the time to leave a review. We’re sorry to hear that you’re disappointed with your changing mat. This isn’t feedback we often receive, as our mats are usually very well received for their design and quality.
If you believe there may be a fault with your item, please reach out to our customer service team at info@mabelandfox.com and we’ll be happy to look into it for you.
We can also assist with a return for any unopened items as we’d never want you to be left unhappy with your purchase.
Thanks for taking the time to leave your feedback.
Kind Regards,
Mabel and Fox
Good, regular updates on parcel
Good progress updates on delivery.
Reasonably fast process frim orering to delivery.
Delivered as arranged.
Good quality, substantial components to the item.
2026年3月11日
Really quick delivery of items I…
Really quick delivery of items I ordered. The products are lovely quality. After I received my first irder I went on to straight away order even more goods!
2026年3月10日
Disappointed with my order
Disappointed with my order.
Jollein sleeping bag with removable sleeves the zip is upside down. Impractical system. Waste of money.
Cam Cam Copenhagen storage bags. Awful shape. They don’t look like the website. A couple of bents in the middle make it impossible to get into the right shape.
Jollein washcloth. Poor quality and the finish product looks cheap.
I spoke with Hannah and she was very unhelpful.
2026年3月12日
Mabel & Fox からの回答
Hi,
Thank you for taking the time to share your feedback, and we’re truly sorry to hear that you’re disappointed with the products you received. This is never the experience we want for our customers.
We can see that you’ve already been in touch with our team, and a return with a full refund has been offered for the items you’re unhappy with.
We appreciate your comments regarding the items. Your feedback has been shared with the relevant brands so they can review these points directly.
We're sorry to hear that your interaction with our customer care team didn't feel helpful, we will review this with our team to ensure a better experience going forward.
Please do let us know if you would like to proceed with the return and our team will be happy to help.
Kind Regards,
Mabel and Fox
Fabulous kiddies coffee maker!
It was very easy to place my order and make the payment. The item was delivered on time on the expected date. I’m really pleased with the item and the choice of products in your store was fabulous. The quality is excellent and I would definitely purchase from Mabel & Fox again. All importantly the item I ordered, a coffee maker was loved by my grandson and he will have great enjoyment using it!
2026年3月9日
Great service
Great service, arrived super quick and nicely packaged. Only reason for rating 4 instead of 5 is I found accessing your basket on mobile difficult and a bit annoying, and had to start checkout process each time to just view the basket.
2026年3月10日
Mabel & Fox からの回答
Hi Georgina,
Thanks for taking the time to leave us a review. We're really pleased to hear your parcel arrived quickly and you were happy with the service.
We're so sorry you had an issue with the website while trying to checkout. We have reached out to you directly via email to try to better understand the issue so we can improve this for future customers. We would be so grateful for any further information you can provide to help us.
Thank you again for your feedback and support, we really do appreciate it!
Best wishes,
Mabel and Fox
Mabel & Fox からの回答
Hey Joanne,
Thanks for your review, we're so pleased to hear you had a great experience with us!
Best wishes,
Mabel and Fox.
Beautiful changing mat
Beautiful changing mat and great quality. Super speedy delivery as well. Thank you so much!
2026年3月10日
Mabel & Fox からの回答
Hey,
Thanks for taking the time to leave us a review, we're so happy to hear you had a great experience with us!
Best wishes,
Mabel and Fox
Mabel & Fox からの回答
Hey Jess,
Thanks so much for your review, we're so pleased to hear the gift was well received!
Best wishes,
Mabel and Fox
Mabel & Fox からの回答
Hi Jaspreet,
Thanks for taking the time to leave us a review, we're so pleased to hear you had a good shopping experience with us. We hope you come back soon!
Best wishes,
Mabel and Fox
I’m delighted with my purchase.
I’m delighted with my purchase.
I’m going to be a great Grandma in July so as you can imagine I want nothing but the best for my first great grandchild .
As soon as I reicieved my order I knew I’d chosen the best .
Thank You.
2026年3月6日
Mabel & Fox からの回答
Hi Evelyn,
Thanks for leaving such a lovely review! We are so happy to hear you love your order and we hope to see you back soon.
Warm wishes,
M&F
Woodland animals
I was looking for items for my 1st grandchild & wanted woodland animal theme (family joke) items. This will be ideal as looking for more items with red squirrels on.
2026年3月6日
Mabel & Fox からの回答
Hi Lynne,
Thanks for leaving a review! We really appreciate it and hope to see you back soon.
Kind regards,
M&F
Mabel & Fox からの回答
Hey Carmel,
Thank you so much for your kind review, we're so happy to hear you had a great experience with us. We hope you come back soon!
Best wishes,
Mabel and Fox
Beautiful beautiful beautiful !!!!
I even don’t know how to prescribe my amazement . Birthday train - absolutely made with love and care. Start from the box and train itself - everything just wooow! Looking forward when this will be on the birthday party table. I even both metal numbers separate because didn’t know that they are included . I’m also both real wax candles which also packed beautifully . Guys, you make me happy🥳. Thank you!
And YES! I’m highly recommend !
2026年3月4日
Mabel & Fox からの回答
Hey Vyte,
Thank you so much for your wonderful review! We’re delighted to hear that the birthday train exceeded your expectations. Thank you for your kind words, your enthusiasm, and for recommending us so highly!
We hope you come back soon!
Best wishes,
Mabel and Fox
Mabel & Fox からの回答
Hello Julie,
We really appreciate you taking the time to leave a review and we are so happy that we were able to provide you with excellent service! Thank you for supporting our small business and we hope to see you back soon!
Warm regards,
M&F team
Mabel & Fox からの回答
Hi Sandra,
Thank you so much for your lovely review! We are so glad that you had a happy shopping experience and can’t wait to welcome you back soon!
Kind regards,
Mabel & Fox
gorgeous selection of baby toys
Wanted my buy my daughter her first special doll and they had such a good selection compared to other places
The doll is gorgeous, I got the set with the carrier and bottle
2026年3月3日
Mabel & Fox からの回答
Hey Annabel,
Thank you for such a lovely review – we really appreciate it! Thanks again for your order!
From everyone at Mabel & Fox
Mabel & Fox からの回答
Hey Elisabeth,
Thanks so much for your order and taking the time to review us – we are so grateful!
We hope you come back soon!
Team M&F
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