Very easy to order good online service, delivery was fantastic and quality was great . Only one thing I must say there was no happy birthday on the cake
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered 12 mini cupcakes to raise money for a breast cancer charity for a work event. They were exactly as I ordered, really delicious and enjoyed by all. Speedy delivery and lovely staff in Ealing... もっと見る
I ordered a fresh berry cake from Lola’s Cake for my daughter’s 40th birthday, and it was absolutely FANTASTIC! 🍰 It looked beautiful and tasted even better — everyone loved it. Even my son, who... もっと見る
Everything! Ordering was easy, pickup straightforward which worked well as I was ordering from home in Scotland and collecting on my arrival in London. The cake was DELICIOUS! I ate my whole piece a... もっと見る
企業情報
Lola's - Ealing Broadway について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
連絡先
Unit 51, Broadway, W5 5JY, London, 英国
- 01908538798
4.5
優良
561件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Blueberry sage green mini tall cake for birthday
Great collection, great packaging but a bit too much sponge and too little jam. I liked that cake wasn’t too sweet. Slightly drier than expected.
2026年3月14日
The vegan fudge cake was utterly…
The vegan fudge cake was utterly delicious, would definitely order again. Great service as always
2026年3月14日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Staff and store were lovely
Staff and store were lovely, but honestly the cupcakes just weren’t anything special. We got 2 cupcakes and a brownie and they were both quite dry and the icing was somehow dry too and it just wasn’t worth it for the money.
2026年3月13日
Lola's - Ealing Broadway からの回答
Hello Callum,
Thank you for taking time to share your review with us.
I am sorry to hear your were disappointed on this occasion.
The cakes should be stored in a fridge when not being served and we recommend taking it out of the fridge for approx. 1-3 hours before serving (depending on the size) to allow them to reach back the right softness and fullness of flavour:)
We do appreciate your feedback and have forwarded this to our the relevant teams to review and take into consideration in the future.
If you'd like to discuss this further, feel free to email us on hello@lolascupcakes.com
Best wishes,
Marta
It was such a great cake
It was such a great cake - usually we have left overs lasting for days but this cake was gone before the party was over 🤣 thank you Lola’s cupcake
2026年3月12日
Got a cake at really short notice
Got a cake at really short notice, very impressive they had it ready in two days and it was immaculate and delicious!
2026年3月7日
Excellent service both online and in…
Excellent service both online and in person!
Had a Victoria Sponge Cake that was baked to perfection.
2026年3月2日
Will be using again
Our Lion King Disney cake was gorgeous, delicious, and good value. Pick up was straightforward.
2026年2月28日
Great service and delicious cake.
2026年2月26日
Mini cupcakes are delicious
We purchased mini cupcakes for our daughter’s birthday and selected three different flavors. Each flavor was distinct, unique, and absolutely delicious. We especially appreciated the offer of two complimentary cupcakes with the purchase of ten, which was a lovely added bonus.
2026年2月21日
Lovely service and delicious cakes!
2026年2月14日
The whole family love Lola’s bakes and…
The whole family love Lola’s bakes and come back time and time again.
2026年2月19日
Delicious!
2026年2月15日
Collection fine but bad cake
Collection service was fine but the cake was tasteless, barely any sponge it was densely covered in a bland cheap tasting chocolate, second try at their larger cakes and second time disappointed. Not good quality taste or ingredients unfortunately
2026年2月12日
Lola's - Ealing Broadway からの回答
Hello Hannah,
Thank you for taking the time to share your feedback.
I am sorry to hear that your cake did not meet your expectations.
I can assure you that we do use high quality ingredients for all of our products.
Our cakes are prepared in batches and we have not received any similar feedback from the same batch. However, please be assured that we will continue to monitor this closely.
Please be assured that your feedback has been shared with the relevant teams for further review.
If you do wish to discuss this further, please feel free to email us on hello@lolascupcakes.com
Best wishes,
Chloe
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