I ordered a fresh berry cake from Lola’s Cake for my daughter’s 40th birthday, and it was absolutely FANTASTIC! 🍰 It looked beautiful and tasted even better — everyone loved it. Even my son, who... もっと見る
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Ordered a mermaid cake for my daughter’s birthday and it was delicious and moist. I also ordered two boxes of their mini cup cakes which are the perfect size for kids and they were devoured. Really gr... もっと見る
Everything! Ordering was easy, pickup straightforward which worked well as I was ordering from home in Scotland and collecting on my arrival in London. The cake was DELICIOUS! I ate my whole piece a... もっと見る
It's my 2nd cake from them in a month. One gender reveal and a 60th. Both were beautiful, well made, ready when asked for. Great packaging to protect each cake as well. Communication excellent and ev... もっと見る
企業情報
Lola's - Ealing Broadway について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
連絡先
Unit 51, Broadway, W5 5JY, London, 英国
- 01908538798
4.6
優良
549件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
lovely cakes
easy to navigate website, convenient pick up and really beautiful and tasty cake!
2026年3月31日
Quick and easy as well as super…
Quick and easy as well as super delicious cupcakes! They should open more branches in the north!
2026年3月19日
Gluten free Tiramisu Opera Cake
Ordering the cake on line and service upon collection was excellent.
I ordered the gluten free Tiramisu opera cake which was well presented. In our opinion the cake was a bit dry for a Tiramisu cake. Could have been that bit moister. I know it’s not everybody’s taste but the coffee taste should have been stronger. So I give it a 7 out of 10. Also it would have been nice to have the alcohol option.
2026年3月22日
Amazing cake honestly everyone said how…
Amazing cake honestly everyone said how great it tasted and was shocked when I said it was from Lola’s and not a home baker. Soo happy with it!! Picking up the cake instore was a great experience and was great customer service all around.
2026年3月14日
Delicious cake as always
Delicious cake as always. Customer service is not bad but could benefit from introducing a cake shop charm & personality.
2026年3月7日
Blueberry sage green mini tall cake for birthday
Great collection, great packaging but a bit too much sponge and too little jam. I liked that cake wasn’t too sweet. Slightly drier than expected.
2026年3月14日
The vegan fudge cake was utterly…
The vegan fudge cake was utterly delicious, would definitely order again. Great service as always
2026年3月14日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Staff and store were lovely
Staff and store were lovely, but honestly the cupcakes just weren’t anything special. We got 2 cupcakes and a brownie and they were both quite dry and the icing was somehow dry too and it just wasn’t worth it for the money.
2026年3月13日
Lola's - Ealing Broadway からの回答
Hello Callum,
Thank you for taking time to share your review with us.
I am sorry to hear your were disappointed on this occasion.
The cakes should be stored in a fridge when not being served and we recommend taking it out of the fridge for approx. 1-3 hours before serving (depending on the size) to allow them to reach back the right softness and fullness of flavour:)
We do appreciate your feedback and have forwarded this to our the relevant teams to review and take into consideration in the future.
If you'd like to discuss this further, feel free to email us on hello@lolascupcakes.com
Best wishes,
Marta
It was such a great cake
It was such a great cake - usually we have left overs lasting for days but this cake was gone before the party was over 🤣 thank you Lola’s cupcake
2026年3月12日
Got a cake at really short notice
Got a cake at really short notice, very impressive they had it ready in two days and it was immaculate and delicious!
2026年3月7日
Excellent service both online and in…
Excellent service both online and in person!
Had a Victoria Sponge Cake that was baked to perfection.
2026年3月2日
Will be using again
Our Lion King Disney cake was gorgeous, delicious, and good value. Pick up was straightforward.
2026年2月28日
Great service and delicious cake.
2026年2月26日
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