I ordered the vegan Victoria sponge for my daughter’s birthday, it arrived in perfect condition, looked fantastic and the tasted wonderful. The cake is very good value as a vegan I struggle to find... もっと見る
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I ordered a fresh berry cake from Lola’s Cake for my daughter’s 40th birthday, and it was absolutely FANTASTIC! 🍰 It looked beautiful and tasted even better — everyone loved it. Even my son, who... もっと見る
Ordered a mermaid cake for my daughter’s birthday and it was delicious and moist. I also ordered two boxes of their mini cup cakes which are the perfect size for kids and they were devoured. Really gr... もっと見る
Everything! Ordering was easy, pickup straightforward which worked well as I was ordering from home in Scotland and collecting on my arrival in London. The cake was DELICIOUS! I ate my whole piece a... もっと見る
企業情報
Lola's - Ealing Broadway について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
連絡先
Unit 51, Broadway, W5 5JY, London, 英国
- 01908538798
4.6
優良
550件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The turned out perfectly and tasted…
The turned out perfectly and tasted even better. Third time ordering from Lola’s and it doesn’t disappoint. Thank you!
2025年12月1日
Delicious cake
I ordered a chocolate cake from Lola’s Cupcakes and it was absolutely delicious. The sponge was rich, moist, and stayed fresh for four days. The decoration was beautiful — we chose a Frozen theme, and they delivered it perfectly with amazing detail. Everyone loved it, and I’ll definitely be ordering again!
2025年11月29日
Deligted with the safari theme of the…
Deligted with the safari theme of the cake. Cake was made with perfection.
Cake was exactly the same how it looks in the picture.
Thanks Lola's cake for making our little one’s birthday very special.
2025年11月29日
自発的なレビュー
Super moist cake and cupcakes
2025年11月17日
As per expectation
Staff attended me in a very understanding manner. She got my points regarding cake and I got the same as I wanted
2025年11月18日
Delicious birthday cake
Delicious birthday cake. Excellent service at the Lola's shop in Ealing.
2025年11月15日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
We placed an order for a cake and…
We placed an order for a cake and cupcakes in advance for our gender reveal party. This was a very important day for us, and we were expecting everything to go smoothly. However, when we arrived to pick up our order, we were informed that the cupcakes had spoiled and that a new batch would be ready in an hour. At the same time, we were assured that the cake was in good condition.
After waiting for an hour, we received the cupcakes as well as the cake. Unfortunately, the cake was also completely spoiled — the discoloration inside was clearly visible. This not only ruined the quality of the order but also destroyed the entire experience and the surprise we had planned for this special moment.
We are extremely disappointed and expect an explanation as well as appropriate compensation for the inconvenience and the ruined event.
2025年11月14日
Lola's - Ealing Broadway からの回答
Hello,
Thank you for taking the time to give us your feedback.
I am very sorry for the disappointment and inconvenience caused by this. I can see that the order did arrive damaged. We were able to replace the cupcakes in time but sadly not the cake. A refund has been processed for the cake as of course we could not replace this in time.
The issue has been logged with our transport team to review to ensure improvements to our service, although I can confirm incidents like this are quite rare.
I will be in touch via email shortly to discuss further.
Kind regards,
Lola’s cake are delicious and…
Lola’s cake are delicious and mouthwatering
Wouldn't go anywhere else for cakes
They cater for every occasion
2025年11月9日
Lemon was too strong 🤢
Thanks for Lola Cupcake but I wasn't expected the cake to be so strong in lemon. It was a birthday cake and it was also too much for my kids. IfI knew, I should have picked a different one 🤷
2025年11月5日
Lola's - Ealing Broadway からの回答
Hello Rabah,
Thank you for taking your time to share your feedback regarding the free cake received in store as part of our Love Club birthday offer that is running through the end of this year.
We are sorry to hear that the lemon cake you received in store had a strong taste of lemon that you did not enjoy.
We will be sure to pass this feedback on to our bakery and product development teams for further review.
If you would like to discuss this further with our team, please get in touch with us directly at hello@lolascupcakes.com.
Kind regards,
gluten free cake asap and heavenly delicious
Ordered last minute gluten free small (8 people) cake for 10th birthday ...and had it withing 36h ready for collection in my local store in Ealing Brodway. I belive it was chocolate Heaven...and yes....it was heavenly delicious cake!!!
Thank you LOLA's cake team and team in shop. It made lovely memories to all of us but manly the 10years old young lady🥰
2025年11月1日
Lovely beautiful cake made my daughter…
Lovely beautiful cake made my daughter special day happy
All My guest they love it
I definitely will order from lolas cake again
2025年10月27日
Daughters birthday
Quick & easy pick up fantastic looking & tasting cake I'd definitely use lolas cupcakes again for the next party
2025年10月24日
Love the customer services and cupcakes…
Love the customer services and cupcakes are not dry
2025年10月26日
The perfect Victoria
A simple cake but perfect in every single way. Fresh, yummy and unforgettable.
2025年10月25日
Perfect cake and pleasant staff
2025年10月15日
Excellent Service
Easy to order.
Speed was essential and Lola's CupCakes were equal to the task.
We placed the order on Friday afternoon.
And it was ready for collection on Sunday morning.
Excellent service
2025年10月19日
Customer assistant was extremely…
Customer assistant was extremely helpful
Really appreciated the diwali themed cupcakes.
2025年10月18日
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