I found it very straightforward to choose and order a cake online as lots of information and details were given. I picked up the cake on the day of the party and full storage instructions were given.... もっと見る
所在地
所在地を変更Wood Street 271, Bentalls Shopping Centre, KT1 1TP Kingston upon Thames, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Another great bake from Lola”s. This time we went for the rainbow cake which was delicious as usual. I always order from Lola’s for family birthday celebrations. Easy to order, regular updates and ear... もっと見る
Lola’s never disappoints this time we got a chocolate pistachio kunaffa cake a bit of a gamble - but trusted Lola delivered with flavours with a divine cream and soft sponge! Would recommend!
Order was for 70 vegan mini cupcakes but had to order boxes of 12 as per website order form. Email enquiries were replied in good time. Mini cupcake size is ok - no unfinished morsels as sometimes can... もっと見る
企業情報
Lola's - Kingston Bentals Centre について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
連絡先
Wood Street 271, Bentalls Shopping Centre, KT1 1TP, Kingston upon Thames, England, 英国
- 02045863633
4.7
優良
502件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Reliable cakes that taste amazing.
Tasty, moreish cakes. Always look amazing. Always on time.
2026年5月4日
The cake was absolutely delicious
The cake was absolutely delicious, surprisingly so because it was vegan and gluten free.
I am also grateful to Abhi, the staff member at the Kingston branch, for taking my order, even though I did not place the order in time.
I hope to be placing all my future orders with Lola's.
2026年5月5日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The cake was delicious I will order it…
The cake was delicious I will order it again but delivery service is really poor, for £9 gives 12 hours window. Definitely need to be address
2026年4月25日
Lola's - Kingston Bentals Centre からの回答
Hi Usama,
Thank you for taking the time to leave your feedback about your recent order with us.
It is great to hear that you were happy with the cake you received and that it was delicious, and we cant wait to bake for you on another occasion. I am sorry to hear that you were disappointed with the current delivery options that we offer.
We completely understand that a 12-hour delivery window can feel inconvenient. At the moment, due to the high volume of deliveries we manage each day, we’re unable to offer narrower delivery slots consistently. However, improving our delivery service is something we are actively working on. We are currently exploring ways to expand our delivery operations and introduce more precise delivery windows in the future to provide a better customer experience.
I will be sure to pass this feedback on to our transport team to review.
If there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com
Best wishes,
Everyone said it was lovely cake tasty…
Everyone said it was lovely cake tasty fresh and flavoursome
2026年5月4日
The colleague who served us in the…
The colleague who served us in the Kingston upon Thames store was extremely friendly and welcoming! Great customer service :)
Cupcakes equally as lovely
2026年4月29日
Would definitely use again
We used Lola's for our daughter's 5th birthday cake. Ordering was very easy, delivery was brilliant. The cake looked perfect and we had a very happy child! Would definitely use the service again. The only draw back was the cake was ridiculously sugary and sweet - almost to the point of not being nice or edible. So tone down the sugar and it would have been perfect.
2026年4月27日
I love Lola cake especially the Oreo…
I love Lola cake especially the Oreo cupcakes it’s delicious
The staffs are friendly kind and all advice
2026年4月8日
Last minute panic order
Last minute panic order! The Kingston store were so helpful in assisting me with ordering a cake suitable for 24 guests for a celebration in 48 hours, so appreciated their knowledge and kindness especially as they were closing!
The chocolate fudge cake and vegan cupcakes were stunning! Thank you from all 24 guests, we’ll definitely order again!
2026年1月20日
自発的なレビュー
Surprise cake for sister and her and…
Surprise cake for sister and her and the kids loved it
2025年9月27日
Love LOVE love the Lola’s carrot cake
Love LOVE love the Lola’s carrot cake! It’s my annual birthday choice and had to get one for Easter - absolutely none left as usual.
2026年4月5日
I been customer for long time at …
I been customer for long time at Lola’s im very happy with cakes their service they are a bit expensive but it’s worth it
2026年3月26日
A quick turnaround for next day store…
A quick turnaround for next day store pick up (collecting on a Sunday ) the quality of the fresh berry cake was excellent (as always ).Highly recommended!
2026年3月22日
Great service and delicious sweets!
2026年3月17日
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