I found it very straightforward to choose and order a cake online as lots of information and details were given. I picked up the cake on the day of the party and full storage instructions were given.... もっと見る
所在地
所在地を変更Wood Street 271, Bentalls Shopping Centre, KT1 1TP Kingston upon Thames, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Another great bake from Lola”s. This time we went for the rainbow cake which was delicious as usual. I always order from Lola’s for family birthday celebrations. Easy to order, regular updates and ear... もっと見る
Lola’s never disappoints this time we got a chocolate pistachio kunaffa cake a bit of a gamble - but trusted Lola delivered with flavours with a divine cream and soft sponge! Would recommend!
Order was for 70 vegan mini cupcakes but had to order boxes of 12 as per website order form. Email enquiries were replied in good time. Mini cupcake size is ok - no unfinished morsels as sometimes can... もっと見る
企業情報
Lola's - Kingston Bentals Centre について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
連絡先
Wood Street 271, Bentalls Shopping Centre, KT1 1TP, Kingston upon Thames, England, 英国
- 02045863633
4.7
優良
502件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Beautiful Elsa Cake
Amazing service! I ordered an Elsa/Frozen cake for my daughter’s birthday and it was absolutely beautiful ! The only criticism would be that the icing/frosting was a bit too sweet (compared to the other cake that we had purchased from Lola).
2025年9月25日
Lovely cake
Lovely cake - bought it for a surprise birthday celebration and everyone loved it!
2025年9月15日
As someone who prefers reassurance I…
As someone who prefers reassurance I would have appreciated a confirmation email maybe 48hrs beforehand. However, I need not have worried, the process was seamless and the beautiful cake was delivered on time to the exact venue. Thank you, keep doing what you are doing…. Exceptional!!
2025年9月16日
I ordered a gender reveal cake and the…
I ordered a gender reveal cake and the staff at Bentalls Kingston is very helpful. She made the order for me without any issue and it made our day to have a very smooth transaction.
2025年9月15日
What a amazing delicious birthday cake
What a amazing delicious birthday cake
I ordered the red velvet birthday cake for my son's 15th. We had 12 boys round for his birthday party after spending the afternoon at paintball. The cake was eaten up in no time at all.
All the boys commented on how fresh and delicious it was. The staff at Kingston were fantastic!
2025年9月7日
2 thumbs-up for Lola order of vegan mini cupcakes!
Order was for 70 vegan mini cupcakes but had to order boxes of 12 as per website order form. Email enquiries were replied in good time. Mini cupcake size is ok - no unfinished morsels as sometimes can occur with bigger/normal size cupcakes. A tad pricey @£2.25 (self pickup at store) but each box has a mix of 3 flavours with nicely decorated toppings. Taste and texture (moist) good, more so for vegan. Nice staff at Lola Kingston - friendly and helpful.
2025年9月9日
Thank you so much for the cake
Thank you so much for the cake. It was delicious. My son loved it. It's spectacular. Highly recommended. Ordering from your website is very easy, nothing complicated.
We will definitely buy again and I will recommend you too.
Thank you so much.
2025年9月6日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Cake and customer service were great.
Cake and customer service were great.
Unfortunately there was a foreign object in the sponge.. a piece of plastic.
2025年9月4日
Lola's - Kingston Bentals Centre からの回答
Hello Julian,
Thank you for taking the time to give us your feedback. I am very sorry for the disappointment caused by this. This is of course not something that is usual with us at all.
I can see that you have been in contact with our customer service team, we are looking in to this and a response has been sent.
If you can please reply back in the email chain we shall be able to help and resolve this for you.
We look forward to hearing from you soon.
Kind regards,
Simply fantastic
Easy ordering, easy pick up, great packaging and a perfect cake. I’m a semi professional cake baker and I didn’t have time to bake my daughter a birthday cake. I didn’t have high expectations but this cake was amazing, I couldn’t have made it any better. Very reasonable price too. I will return.
2025年9月3日
50th Birthday Cake
The Birthday Cake for my sons 50th birthday was Fabulous every person who had the cake just kept coming with compliments about the taste which was delicious. Thank you for the excellent service at Kingston I highly recommended them.
2025年8月29日
Delicious Eton Mess cake
Ordered the large Eton Mess cake for my Mum’s birthday. It was a great size, looked lovely and tasted delicious.
I ordered it to be collected and it was ready and waiting. I would definitely recommend it.
2025年8月28日
We were well advised by the staff…
We were well advised by the staff serving us. We ordered the cake which was ready for collection. Great service.
2025年8月29日
Very happy customer.
Very happy customer.
The cake was beautiful and tasted incredible. It was the chocolate and raspberry cake.
2025年8月19日
Everyone at my mums party was really…
Everyone at my mums party was really complimentary of the cake and the collection process was very easy
2025年8月17日
The best cupcakes
Always greeted with a big smile and welcoming hello from the staff at Lola’s Kingston. Love the Banoffee and Carrot cupcakes!
2025年8月7日
The staff were friendly and helpful.
2025年7月31日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。