Lola's - Kingston Bentals Centre レビュー 

513
•
TrustScore 5段階評価の4.5

4.6

Wood Street 271, Bentalls Shopping Centre, KT1 1TP Kingston upon Thames, England, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Order was for 70 vegan mini cupcakes but had to order boxes of 12 as per website order form. Email enquiries were replied in good time. Mini cupcake size is ok - no unfinished morsels as sometimes can... もっと見る

5つ星のうち5の評価

We bought a cake for 14 people from Lola’s Cupcakes for my daughter’s baby shower and it was absolutely perfect. It looked beautiful and tasted even better — we had so many compliments from our guests... もっと見る

5つ星のうち5の評価

Another great bake from Lola”s. This time we went for the rainbow cake which was delicious as usual. I always order from Lola’s for family birthday celebrations. Easy to order, regular updates and ear... もっと見る

5つ星のうち5の評価

I found it very straightforward to choose and order a cake online as lots of information and details were given. I picked up the cake on the day of the party and full storage instructions were given.... もっと見る


企業情報

  1. ケーキ屋
  2. ・
  3. ウェディング ケーキ屋
  4. オンライン食品注文サービス
  5. カップケーキ店
  6. パン屋
  7. 持ち帰りサービス

Lola's - Kingston Bentals Centre について

当該企業による記述

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

当該企業による記述

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

連絡先

  • Wood Street 271, Bentalls Shopping Centre, KT1 1TP, Kingston upon Thames, England, 英国

  • 02045863633

4.6

優良

TrustScore 5段階評価の4.5

513件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.6

すべてのレビュー

(513)

過去12か月のレビュー数: 5,830件

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5つ星のうち3の評価

I ordered a cake for my daughters’s…

I ordered a cake for my daughters’s birthday. Everyone enjoyed the cake but I didn’t enjoy the gluten free cupcake I bought for myself. Pretty dry with no flavour. Can make better myself.

2025年10月13日
Lola's - Kingston Bentals Centre ロゴ

Lola's - Kingston Bentals Centre からの回答

Hello,

Thank you for taking the time to leave this review.

I am sorry to hear this, we do advise to leave our items at room temperature for 2 hours before serving to give them a chance to warm up, otherwise they may appear a little dry.

If there is anything else we can help with please get in touch on hello@lolascupcakes.com

Kind regards,
Chris

5つ星のうち5の評価

I bought this cake for my marriage…

I bought this cake for my marriage ceremony (nikkah), it was the perfect cake! Looked classy, perfect colour, pearls looked so classy and the flavour is perfect, the tastiest buttercream icing and jam, perfect looking and tasting cake.
I made the right choice.
Thankyou Lola’s for making my day special.

2025年9月19日
5つ星のうち5の評価

I love Lola's Cupcakes so much

I love Lola's Cupcakes so much, their customer service team are always super polite and the brownies are the best I've ever had. My go-to gift for anybody as they are so easy to order and can be delivered super fast

2025年9月18日
5つ星のうち5の評価

Beautiful Elsa Cake

Amazing service! I ordered an Elsa/Frozen cake for my daughter’s birthday and it was absolutely beautiful ! The only criticism would be that the icing/frosting was a bit too sweet (compared to the other cake that we had purchased from Lola).

2025年9月25日
5つ星のうち5の評価

As someone who prefers reassurance I…

As someone who prefers reassurance I would have appreciated a confirmation email maybe 48hrs beforehand. However, I need not have worried, the process was seamless and the beautiful cake was delivered on time to the exact venue. Thank you, keep doing what you are doing…. Exceptional!!

2025年9月16日
5つ星のうち5の評価

What a amazing delicious birthday cake

What a amazing delicious birthday cake
I ordered the red velvet birthday cake for my son's 15th. We had 12 boys round for his birthday party after spending the afternoon at paintball. The cake was eaten up in no time at all.
All the boys commented on how fresh and delicious it was. The staff at Kingston were fantastic!

2025年9月7日
5つ星のうち5の評価

2 thumbs-up for Lola order of vegan mini cupcakes!

Order was for 70 vegan mini cupcakes but had to order boxes of 12 as per website order form. Email enquiries were replied in good time. Mini cupcake size is ok - no unfinished morsels as sometimes can occur with bigger/normal size cupcakes. A tad pricey @£2.25 (self pickup at store) but each box has a mix of 3 flavours with nicely decorated toppings. Taste and texture (moist) good, more so for vegan. Nice staff at Lola Kingston - friendly and helpful.

2025年9月9日
5つ星のうち3の評価

Cake and customer service were great.

Cake and customer service were great.
Unfortunately there was a foreign object in the sponge.. a piece of plastic.

2025年9月4日
Lola's - Kingston Bentals Centre ロゴ

Lola's - Kingston Bentals Centre からの回答

Hello Julian,

Thank you for taking the time to give us your feedback. I am very sorry for the disappointment caused by this. This is of course not something that is usual with us at all.

I can see that you have been in contact with our customer service team, we are looking in to this and a response has been sent.

If you can please reply back in the email chain we shall be able to help and resolve this for you.

We look forward to hearing from you soon.

Kind regards,

5つ星のうち5の評価

Simply fantastic

Easy ordering, easy pick up, great packaging and a perfect cake. I’m a semi professional cake baker and I didn’t have time to bake my daughter a birthday cake. I didn’t have high expectations but this cake was amazing, I couldn’t have made it any better. Very reasonable price too. I will return.

2025年9月3日
5つ星のうち5の評価

50th Birthday Cake

The Birthday Cake for my sons 50th birthday was Fabulous every person who had the cake just kept coming with compliments about the taste which was delicious. Thank you for the excellent service at Kingston I highly recommended them.

2025年8月29日

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