Amazing cake and amazing value. We ordered the frozen cake and it did not disappoint! We didn’t realise the mountain was made of chocolate too. we’ve brought a few Lola’s birthday cakes now and will c... もっと見る
所在地
所在地を変更Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ Greenhithe, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
It was so easy ordering online. I was able to choose different cake filling,dates and times to suit my requirements. My cakes were ready for collection and it were well packed. I chose 2 birthday cake... もっと見る
I had a fantastic experience with a lovely member of staff who was incredibly helpful and patient, especially when helping me with the membership. She took the time to talk me through everything a... もっと見る
Lola's cakes are our absolute favourite and a treat to ourselves when we see a shop. We particularly LOVE the plain vanilla cupcakes but also think that the red velvet and the lemon are divine. Top qu... もっと見る
企業情報
Lola's - Lola's Bluewater について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
連絡先
Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ, Greenhithe, 英国
- +441322 385511
4.7
優良
922件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Stale Product and Unhelpful Service
We purchased a cupcake, but unfortunately the cake was stale and inedible. We approached the sales assistant to raise our concerns, but her response was extremely disappointing. She stated that the product had been made that morning and that there was nothing she could do about it.
I requested an exchange, but the assistant was not helpful and did not make any effort to resolve the issue. This resulted in a very disappointing experience for both my husband and me. We expected better customer service and a willingness to address a genuine concern with the quality of the product. Bluewater
2026年7月23日
Lola's - Lola's Bluewater からの回答
Hello,
Thank you for taking the time to give us your feedback.
I am very sorry for the disappointment experienced on this occasion with your purchase. I can assure you all items available for purchase at our stores are delivered fresh every morning.
I will note your feedback for review about the cupcake and also your instore experience with our team member for our store management team to review.
I will be in touch with you via email shortly to discuss the matter further.
Kind regards,
Came into shop to order
Came into shop to order
Staff very helpful.
I purchased the chocolate cake
Omg it’s amazing
A little left but still so very fresh
2026年7月28日
So tasty
So tasty!
This is why I love Lola’s. Taste won’t let you down! Highly recommended.
2026年7月28日
Lovely, great staff at Bluewater and new Mango flavour lovely!
The wife and i have used Lola's on many occasions, and pick up items from Bluewater. They've always arrived on time, and staff at Bluewater been great at checking based on when it will get consumed, how to store it etc.
On this occasion, the new Mango flavoured cake was a huge hit.
2026年7月20日
Sweet Shop Cake, Rainbow Vanilla
The cake’s presentation and taste was excellent and medium was more than big enough for 4 people. It was ready to pick up surprisingly quickly. It kept really well in the fridge.
2026年7月19日
Fantastic customer service
Fantastic customer service, from start to finish. Choose delivery option, choice of dates delivered with care. The gluten free chocolate and raspberry cake was delicious 😋 beautifully made. Highly recommend
2026年7月20日
The cake was good quality for the…
The cake was good quality for the price, the sponge was moist and tasty! Decorated lovely and it tasted and good as it looked and smelled!
Easy website to order from, collected from shop, good customer service by staff
2026年7月17日
Friendly staff and Great cake
Friendly staff and Great cake, I can recommend Lola's Cupcake to everyone who is looking for a delicious birthday cake.
2026年7月13日
Outstanding
The cake we ordered was the most tasteful cake we have ever had. It was outstanding
2026年7月4日
Lola cupcakes and celebration cake has…
Lola cupcakes and celebration cake has been No 1 on the list for my families and friends. We buy birthday cake every year for each member of the family and the loyalty club( register and use only in store) is a bonus as you get money off on your order and a free special birthday cake on your birthday in store.
2026年6月29日
Red Velvet Cake
My Red Velvet cake order was as good as ever. It’s always so soft, moist, and full of flavour, with just the right amount of cream cheese frosting to balance the sweetness. Got the biggest size and quality is still 10/10.
2026年6月28日
Ordered chocolate heaven for my son’s…
Ordered chocolate heaven for my son’s birthday and loved it!
2026年7月4日
自発的なレビュー
Always busy at Bluewater but once…
Always busy at Bluewater but once served, it’s with a lovely smile. She said the matcha cake was a new addition and it’s receiving lots of orders. It’s my second birthday cake I’ve ordered, and both beautifully presented to the point I’ve since stopped using local cake makers. Lemon and raspberry cake was just perfect - was the right balance of sweet and flavour. Beautifully perfect.
2026年6月28日
Easy to use
Easy to use
Great taste
Gluten free THE best
Used as our wedding cake. Perfect
2026年6月19日
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