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Lola's - Lola's Bluewater レビュー 

894
•
TrustScore 5段階評価の4.5

4.7

ケーキ屋
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所在地

所在地を変更

Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ Greenhithe, GB

•
+441322 385511

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Absolutely amazing dinosaur cake! 🦖🎂 It looked incredible and tasted just as good. Everyone loved it and it was perfect for my son’s birthday. Beautifully made and such lovely service too. Would def... もっと見る

5つ星のうち5の評価

I needed a carrot cake for a 70th birthday at short notice, all other local bakers let me down. I remembered lolas cupcakes delicious cakes and won't dissapoint. I did have to decorate it a bit to mak... もっと見る

5つ星のうち5の評価

Cake was delicious and good looking too, was delivered carefully. Loved the chocolate layering inside. Icing could be a bit less sweet and thick but Im not an expert so I leave that to the artist. Tha... もっと見る

5つ星のうち5の評価

I do not normally write reviews but this experience was worth sharing. I visited the Bluewater store on 19th June at around 4:30pm to collect my husband birthday cake. When I noticed a small dent on... もっと見る

企業情報

  1. ケーキ屋
  2. パン屋
  3. カップケーキ店
  4. オンライン食品注文サービス
  5. 持ち帰りサービス
  6. ウェディング ケーキ屋

Lola's - Lola's Bluewater について

当該企業による記述

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

当該企業による記述

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

連絡先

  • Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ, Greenhithe, 英国

  • +441322 385511

4.7

優良

TrustScore 5段階評価の4.5

894件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(894)

過去12か月のレビュー数: 5,701件

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5つ星のうち5の評価

Chocolate Pistachio kunafa cupcake one of the best cakes I’ve ever eaten

Chocolate Pistachio kunafa cupcake, I hope they keep it on the menu after Eid. Will definitely return and order again.

We visited Lola’s cupcakes in Bluewater and took home
A piece of Red velvet sliced cake
Carrot cupcake
Chocolate Pistachio kunafa cupcake
Lemon mini cupcake
Banoffee mini cupcake
Salted caramel mini cupcake
Hazelnut mini cupcake

All were moist, tasted fresh. Red velvet and lemon were exceptionally good however not as good as the pistachio.

2026年3月21日
自発的なレビュー
5つ星のうち1の評価

Terrible!

Firstly the cost is absolutely extortionate! But as it was Mother’s Day it was a treat! However, the overly expensive cupcakes were far from a treat when the taste was more insulting than price!
Certainly not freshly baked. The “flavours” were flavourless and all just tasted like gone off buttercream. Certainly wouldn’t waste your money!
Was given a free piece of brownie for signing up there and then, even that tasted burnt!

2026年3月15日
Lola's - Lola's Bluewater ロゴ

Lola's - Lola's Bluewater からの回答

Hello Jennifer,

Thank you for getting in touch to let us know about your recent order.

I am sorry the cake didn't taste as expected and seemed flavourless. We do make all our orders fresh to order and it would be good to understand how the icing tasted off so I will email you shortly.

We will also log your feedback about the free brownie tasting burnt.

I hope to hear from you soon.

Best wishes,

Alice

5つ星のうち3の評価

The cookies and cream cake was a bit…

The cookies and cream cake was a bit dry, I get Lola’s cakes for that homemade feeling without the work for most occasions but this time around noo

2026年2月22日
Lola's - Lola's Bluewater ロゴ

Lola's - Lola's Bluewater からの回答

Hello Oluwakemi,

Thank you for letting us know about your cookies and cream cake.

I am so sorry it tasted a bit dry.

We do recommend making sure our cakes are kept outside of the fridge for 3 hours before serving, this does allow it soften up and taste it's best.

I will email you in a bit to discuss this more.

Best wishes,

Alice

5つ星のうち1の評価

we had lola cake before it was perfect…

we had lola cake before it was perfect but this time it wasn’t great cake was very dry. we didn’t enjoy it.

2026年2月23日
Lola's - Lola's Bluewater ロゴ

Lola's - Lola's Bluewater からの回答

Hello,

Thank you for taking the time to give us your feedback.

I am very sorry for the disappointment experienced on this occasion with your order of the Cookies & Cream Cake.

I can assure you all items are baked and prepared fresh for the date of delivery chosen. Cakes are kept chilled until collection/delivery. We do recommend the cake is allowed a few hours at room temperature before serving to allow the sponge and icing to soften and to ensure it is consumed at its best.

I will of course note your feedback for our teams to review and I will be in touch with you via email shortly.

Kind regards,

5つ星のうち1の評価

I didn’t get my birthday cake.

2026年2月13日
Lola's - Lola's Bluewater ロゴ

Lola's - Lola's Bluewater からの回答

Hi Teshoma,

Thank you for being a member of our loyalty scheme Love Club and I can see you redeemed the free cupcake on your birthday.

All members are eligible for a free regular sized cupcake on their birthday redeemable in-store.

The birthday small cake offer ended on 31.12.25. I am sorry for any disappointment caused but I am pleased you were able to get a regular size cupcake to enjoy as a birthday treat from Lola's.

If you have any further questions about Love Club please reach out to us at hello@lolascupcakes.com

Kind Regards,
Shona

5つ星のうち1の評価

Messed our cake up

Messed our cake up. Have a cupcake voucher in return for the Inconvenience. Couldn’t even refund the cake for messing it up.

2026年2月8日
Lola's - Lola's Bluewater ロゴ

Lola's - Lola's Bluewater からの回答

Hello Rajpreet,

Thank you for taking your time to share your feedback with us.

I'm sorry to hear that your cake did not arrive in the condition that you had hoped.

I can see that you contacted us via email and sent us a picture showing that one of the berries on your cake had fallen off and that the icing underneath where the berry was placed was cracked.

While this berry was seen to be replacable to that position to return the cake to perfect condition we understand that it can be concerning to receive the cake with a decoration like this having been displaced in transport and we do apologise for this.

I have been sure to highlight the issue in our log to the bakery and transport team to review further and understand more as to how we can improve on this experience for the future.

If you would like to discuss your feedback with our team further, we encourage you to get back in touch with us via our previous email thread so we can assist you further.

Kind regards,

5つ星のうち5の評価

Perfect Moana Birthday Cake – Looked & Tasted Amazing!

We ordered a Moana birthday cake from Lola’s Cupcakes for our little girl’s birthday and it was absolutely amazing! It looked beautiful and tasted just as good as it looked — so fresh and delicious.

The whole process was really easy from start to finish. Ordering online was simple, and collection from our local Lola’s store was smooth and hassle-free.

It was perfect for her special day and everyone commented on how lovely the cake was. We’ll definitely be ordering again. Highly recommend!

2026年2月4日
5つ星のうち5の評価

The birthday cake was genuinely amazing

The birthday cake was genuinely fantastic . The sponge was soft and light, the cream perfectly balanced, and the flavours came together without being overly sweet. Honestly, it disappeared far too quickly, which is probably the best review a cake can get.

2026年1月29日

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