Purchased a banana dessert pot which was delicious. Fresh bananas, soft sponge and sweet caramel all presented in a decent size pot. Will definitely be buying this again!!!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Excellent service of Brent cross shopping centre , always. I had to do the collection of birthday cake and it was a confusion abou H.B message, and the H.B message was missing, but the very polite an... もっと見る
Super easy to order online. And We’re very pleased with the cake, deco, size & taste was so yummy. Overall, everyone enjoyed & complimented. Also delivered outstanding customer service. I was able to... もっと見る
Delicious cupcakes and made up for last time I bought them as they weren't nice. I really enjoyed the details on the Toy Story theme. My daughter loved it for her birthday, prefer the cupcake idea tha... もっと見る
企業情報
Lola's - Lola's Brent Cross について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
連絡先
Shopping Centre, Upper Mall, NW4 3FP, Hendon, 英国
- +44203 318 6453
4.6
優良
812件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My experience with is comapny has been wonderful
My experience with is comapny has been excellent. The service was great and it was a very smooth process. We chose to click and collect our order and it was a great decision. The lady who worked there was really kind and helped us make sure we got the right cake.
2025年9月21日
Lola’s Cupcakes Never Disappoint !!
Lola’s Cupcakes Never Disappoint !!
I always order cakes from them and they are absolutely delicious and gorgeous.
I wish they had Lola’s Cupcakes around N17 or N22 as I have to travel to Brentcross to collect my orders and it’s a bit far for me.
Other than that I am a happy costumer.
2025年9月20日
Amazing as usual
Amazing as usual ! So fresh so tasty just Yummy 🤤 I only purchase cake from Lola’s because for me is the best bakery in London . Highly recommended!!
2025年9月27日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Good cake
The cake tasted great as always but I found the decoration slightly sloppy compared to what we are used too.
2025年9月18日
Lola's - Lola's Brent Cross からの回答
Hello Louise,
Thank you for taking the time to leave us your feedback.
I am glad to hear that you enjoyed your unicorn cake.
It is disappointing to hear that the decoration of your cake was not up to usual standards.
I have emailed you from hello@lolascupcakes.com so we can discuss this further.
I look forward to speaking with you soon.
Best wishes,
Chloe
Red velvet cake was very dry
Red velvet cake was very dry! Felt it came out of the freezer!
2025年9月14日
Lola's - Lola's Brent Cross からの回答
Hello,
Thank you for taking the time to leave us your feedback.
I am sorry to hear that you were disappointed with your cake.
I can assure you that all of our cakes are freshly baked and prepared for the date of delivery.
We do advise to store our cakes in the fridge and to take them out at least 2-3 hours before serving as our products are best served at room temperature. If they are not kept out for long enough this can affect the taste and texture.
I will be sure however to pass your feedback across to the relevant teams and we will monitor if we have any similar feedback from your cake batch.
If you do wish to discuss this further, please feel free to email us on hello@lolascupcakes.com
Best wishes,
Marta
Ordered rainbow cake for my son's…
Ordered rainbow cake for my son's birthday and all the kids enjoyed it. Cake is very soft and moist good amount of sweetness.
2025年9月19日
Very tasty!!
2025年9月13日
A vegan cake that is actually delicious!;)
Absolutely wonderful! We ordered a vegan chocolate brownie cake for our 4 year old daughter’s birthday party as she has a dairy allergy and frankly I expected the cake be dry and bland like most vegan substitutes but it was honestly amazing. A really well presented, really tasty and moist cake which you would not know dairy free and at least as good as any cake I’ve had before, possibly even the best. I ordered for collection and had no issues at with pick up, everything was really straightforward.
Will definitely use Lola’s again 😃
2025年9月12日
My cake was very very dry both slices I…
My cake was very very dry both slices I was quite disappointed I feel like it was old and sitting around for long won’t be getting that again
2025年9月12日
Lola's - Lola's Brent Cross からの回答
Hello Hana,
Thank you for taking the time to leave this review.
I am sorry to hear that you found your cake to be dry. I can assure you that all of our cakes are baked fresh for delivery. We do advise to store the cakes at room temperature for 3 hours before serving otherwise they can appear a little dry.
If there is anything else we can help with please get in touch on hello@lolascupcakes.com
Kind regards,
Chris
Lola's - Lola's Brent Cross からの回答
Hello Lisa,
Thank you for getting in touch.
I am sorry about this and we will be in touch to discuss this further.
Kind regards,
Chris
Cake was too dry
All my cakes are from Lola, we love them. But surprisingly this time the cake was too dry which was really disappointing as we were really looking forward to enjoying the cake.
Thanks for all the amazing moist cakes delivered so far.
2025年9月7日
自発的なレビュー
Lola's - Lola's Brent Cross からの回答
Hello Ankita,
Thank you for taking the time to leave this review.
I am sorry to hear about this, all of our cakes are baked fresh for delivery but we do advise to leave them at room temperature for 2 hours before serving, otherwise they can appear a little dry.
If there is anything else we can help with please get in touch on hello@lolascupcakes.com
Kind regards,
Chris
Cake was not fresh and the taste was awful.
The cake looked nice but the double chocolate taste was very bad and it was not fresh. I bought so many cakes from Lola but this time was awful. I paid £85 but I wasted my money. We put whole cake in the bin.
2025年8月30日
Lola's - Lola's Brent Cross からの回答
Hello,
Thank you for taking the time to leave this review.
I am sorry to hear that you were not happy with your recent order, I can assure you that all of our cakes are baked fresh for delivery.
We will be in touch to discuss this further.
Kind regards,
Chris
Thoroughly enjoyed the cake it was not…
Thoroughly enjoyed the cake it was not typical birthday looking cake, as it was victoria sandwich style, but it was absolutely delicious and enjoyed by everyone. Could have been slightly bigger.
2025年8月27日
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