⭐⭐⭐⭐⭐ We ordered this birthday cake from Lola’s & honestly, it was delicious! Everyone loved it, cake looked great but tasted even better. It was fresh, full of flavour & we were really happy with o... もっと見る
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レビュアーのコメントを見てみましょう
The staff are friendly and pay attention to each customer without rushing to make a sale. The cup cakes are always great. I am currently buying the test kitchen products and I like the sponge cakes bu... もっと見る
Staff very helpful and friendly. Been buy Lola’s Cupcakes since you could only get in Selfridges London. Love this new range found in the test kitchen at Canary Wharf. My favorite is the cinnamon... もっと見る
I pirchased Lola’s cakes because they are convenient of location, multiple of flavours to choose, competitive price. I choose Mango & Yuzu cake because I love mango. Back home I always purchased m... もっと見る
企業情報
Lola's - Lola's Canary Wharf について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
連絡先
Unit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ, London, 英国
- +44207 516 0534
4.7
優良
664件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I can not fault this cake at all
I can not fault this cake at all! Not only did it look beautiful it also tasted amazing! Lola’s service from start to finish was exceptional.
2026年7月14日
High quality cake delivered on time
2026年5月4日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Sadly disappointed…
The order and communication were properly done and satisfactory. The Vegan Raspberry and Passionfruit Cake was unfortunately not tasty, at all. The “buttercream” substitute tasted only of margarine and also quite salty. I was expecting a sour and sweet flavour especially because of the passionfruit but it was bland and basically tasted of sugar and margarine, the whole cake. It was for my husband’s birthday and none of our guests could actually finish their slice. Sadly disappointed. Because every cake I bought there before were tasty, including the chocolate vegan one.
2026年7月19日
Lola's - Lola's Canary Wharf からの回答
Hello Mon,
Thank you for taking the time to leave your feedback about your recent order with us.
We are truly sorry to hear that the Vegan Raspberry and Passionfruit Cake did not meet your expectations. We appreciate you bringing the issues with the flavour and texture of the cream cheese icing used to our attention. We are concerned to learn that the cake was bland and salty, and we understand your disappointment, particularly given your positive past experiences with our other vegan cakes.
We would like to assure you that all of our products are made from scratch and handcrafted by our bakery team, who take great pride in using high-quality ingredients to create fresh cakes and cupcakes baked for the date of delivery.
We do apologise that this experience fell short of our usual standards and will be sure to log this directly with our bakery team to review further.
If you would like to discuss your feedback further with our team directly please do reach out to us directly at hello@lolascupcakes.com so we can assist you further with this.
Best wishes,
9 year olds review -Very kind and understanding and thoughtful to customers and I really appreciate this company and it's hard word. The cupcakes are amazing Well done Lola's cupcakes👏👏👏👏👏
Very kind and understanding and thoughtful employees, I really like the company and the cupcakes they make
Please note the above review was written by my 9year old son.
2026年7月18日
Great professional staff
Great professional staff , very accommodating and patient. Product was exceptionally fantastic for a 60th Birthday (Berry Cake). Fantastic Oder service too - ordered on a Monday 1pm was ready for collection Wednesday 08.30am from desired collection site. Brilliant!
2026年7月10日
Perfect Blueberry cupcake
2026年7月18日
It was perfect
It was perfect, I ordered a cake for my birthday and was a little nervous about it, it was my first time with Lola’s cupcakes. The place was a bit difficult to find when you’re not used to the city but the employee was very friendly and helpful so I totally forgot about that :)
2025年12月26日
Easy to use website
Easy to use website. Unhappy about paying extra fee even if customer collects own cake from store.
2026年6月21日
Great taste and overall quality
Great taste and overall quality. Easy to order and collect.
2026年6月10日
The cake looked and tasted great &…
The cake looked and tasted great & great convenience to be able to collect.
2026年6月17日
Friendly good service
Friendly good service
Delicious healthy vegan cupcakes
Love Lola’s cake
2026年5月10日
Lovely
Lovely, friendly service. Gorgeous cakes. Though I notice there’s less icing than there used to be!
2026年5月14日
Great looking cake BUT cheap buttercream and stale cake
Beautiful looking vegan lemon & blueberry bow cake, but the taste was awful. Really cheap buttercream that just tasted of butter, the cake itself was stale. We couldn't finish it. So disappointing as i love Lolas cakes usually, I have tried so many other cakes from them which were really good and tasty. This vegan lemon & blueberry bow cake was a new one for a i wanted to try for a birthday gathering, hugely disappointing
2026年5月2日
自発的なレビュー
Lola's - Lola's Canary Wharf からの回答
HI Nguyen, Sorry you didn't enjoy the cake. If you can drop us a quick email to hello@lolascupcakes.com, we will ensure we refund the cake, and give you an opportunity to try something else. On this occasion we didn't hit the spot, but we'd like to have an opportunity to bake for you again. Asher
Amazing cakes with great taste which u…
Amazing cakes with great taste which u can buy upfront or otherwise
2026年4月20日
Best gluten free cakes
The gluten free cakes are the best from everything I’ve ever tried before. Both Red Velvet and Banoffee cakes were delicious and everybody enjoyed it.
2026年4月24日
Great Gender Reveal Cake
ordered a gender reveal cake 24hrs before the event & was very impressed with the result & quick service. great appearance & taste plus reasonably sized for the amount of people served - was initially worried i needed bigger but this was not the case!
2026年4月20日
Lovely made cake
Lovely made cake , and it tasted beautiful it was very animated and pretty. Everyone was really impressed especially the Birthday Boy.
2026年4月6日
Chocolate Heaven cake was delicious!
Chocolate Heaven cake was delicious choice for husband's 50th birthday!
2026年3月28日
Beautiful vegan cake
Beautiful vegan cake
Perfect to celebrate a colleague's milestone birthday with the team
2026年3月20日
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