Cake was delicious but not like before red velvet was my top fav but now the taste become different compared to first time I taste Lola’s cake. Dislike your staff from Waterloo branch. She’s rude and... もっと見る
企業が回答しました
所在地
所在地を変更Waterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT London, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I will order again from Lola's , the delivery was quick, I had spoken to customer service rep a few days ago and her reassurance on how long it takes to deliver was reassuring. The cake was so well... もっと見る
The cupcakes and brownies are delicious and affordable too! I haven’t tried their full sized cakes (yet…) but I really want to. Honestly the icing, toppings and cake are sooo yummy. I especially love... もっと見る
Everytime we visit London we always have to have a Naked Victoria Sponge Cake on Order. Absolutley Gorgeous. On this occassion i had my wifes Birthday Cake booked to pick up from Waterloo but our Trai... もっと見る
企業情報
Lola's - Lola's Waterloo について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
連絡先
Waterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT, London, 英国
- +44203 318 1629
4.5
優良
195件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly staff. Great taste
The staff at waterloo are super friendly and they are so patient with me. I'm really indecisive and they just help you to feel comfortable. Helps that the cupcakes taste great too and for all those people that don't like vegan cupcakes, I tried the vegan choclate one and you couldn't even tell. It was delicious!
2024年7月19日
Always cheerful
2024年7月5日
Free LOLA’s Birthday Cake
Cake was nice although a bit dry.
My Lola points gift voucher and points from previous purchases were not recorded on account.
2024年6月23日
Gorgeous gluten free goodies!
2024年6月9日
The cake was just delicious 🤤
The cake was just delicious 🤤. It went perfectly well with my daughter’s birthday party x
2024年4月9日
Delicious and easy experience
I had a business order and Lola's made it easy. They were responsive, thoughtful about the specifics and were able to deliver. The cupcakes themselves were delicious and gorgeous. For this order, we had them use our company logo and it came out perfectly. Thank you Lola's!
2024年4月11日
Excellent customer service
Booked the cake online and collected it enroute at Waterloo station. Excellent service. Email in the morning letting me know the cake was ready. Packed in protective box. The cake was delicious!
2024年4月13日
Easy to order
Easy to order, delicious gluten free cake. Good value for money for quality.
Only comment would be for increased gluten free options for delivery to outside of London - had to travel in to collect so overall cost increased to cover train fare
2024年4月4日
Delicious cake as always
Delicious cake as always
This is my second time ordering the black forest cake for my partner's birthday as it's his favorite and he really liked it last year
2024年4月2日
Gorgeous and delicious
I made an order around 10.10pm on the 20/03/24 and they were ready to collect from Waterloo approx 1.30pm via email & text msg on the 22/03/24 as I wanted to pick up on that day. I was on my way to collect at 7pm and got a call on route with a polite reminder that my cakes were ready for collection.
fantastic organisation by the company.
2024年3月20日
Thank you once again Lola's cupcake you…
Thank you once again Lola's cupcake you never fail.
2024年2月20日
Fab Mermaid cake!
It was for my daughter, she loved the cake.
Cake was of good quality and icing was not completely throw away.
Maybe 1 suggestion would be reduce the cardboard base size, making it easy to transport.
But daughter was slightly disappointed that only tail end of the mermaid was placed on cake.
2024年2月29日
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