Great team, and the new test kitchen items were truly awesome - The best thing I tried was the everything bagel scroll, which was lovely, cheesy, and savory. Lola's is always the stop for birthday... もっと見る
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I went to Lola’s today to try their new inventions. Brought a chocolate chip cookie, crispy cookie, cinnamon roll and tropical cake. Everything tasted amazing. I will definitely be trying them again.... もっと見る
We love Lola's cupcake. We ordered for the second time now Red velvet cake for my daughter birthday and we always buy cupcake as well when we around. They are delicious
Excellent (chunky!) chocolate chip cookie Nice people at the counter Lovely experience I will choose Lola ´ s from now
企業情報
Lola's - Lola's Westfield Stratford について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
連絡先
Ground Floor, Statford Westfield, E20 1EJ, London, 英国
- +447852 646 119
4.7
優良
730件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
good coustmer service,quality was great
2026年1月12日
Great Cupcakes
Excellent customer service, and great cupcakes too, just wish there were more actual stores than just collection points.
2026年1月6日
Perfect place for fata**ses like me
Great service, even though it was rush hour they were fast and polite.
Had my cupcake at the shop in Westfield, during my stay in London. I got the red velvet one, and its easily one of the best cupcakes ive ever had. I was with my cousins so i tried the other options too, and man ill definitely go back once i visit again. Try the red velvet one folks, trust
2026年1月2日
Stunning cake!
Ordered the lemon & raspberry layer cake for my Sister-Law’s 60th birthday and it did not disappoint! Looked even more stunning than the picture. The message piped on the cake was so professionally done and it looked amazing. The price was very reasonable but I also got a 15% discount which was running at the time. Ordering online was easy and collection was smooth and efficient.
Will definitely be ordering from Lola’s again.
2025年12月31日
The mini cupcakes and brownies we…
The mini cupcakes and brownies we ordered were Christmas themed. They were adorable and as usual really good. I pre ordered them online and then picked them up personally and it was an easy and smooth process.
2025年12月24日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
fairly?
i feel that i am being treated differently. i respect their decision. i was not reminded about the birthday cake till my friend checked and realised i am entitled.
2025年12月20日
Lola's - Lola's Westfield Stratford からの回答
Hello Philip,
Thank you for taking your time to share your feedback with us.
I'm very sorry to hear that you felt that you were not treated fairly in regards to our Love Club birthday offer and will be sure to log this feedback with the store and area managers for this location.
Our teams in store directly follow the Love Club Terms and Conditions, as listed below, to best ensure that our customers are all treated fairly in determining eligibility for the offers and rewards that do come with the Love Club membership.
https://www.lolas.co.uk/pages/terms-conditions
If you would like to add a birthday reminder, this would need to be set in your account on our website.
Please do not hesitate to get in touch with us directly if you would like to discuss your experience further or provide any additional feedback, you can reach our team at hello@lolascupcakes.com.
Kind regards,
Safari tall cake
Looked beautiful and easy to pick up. They rang as well just to make sure i was still coming once it was getting to the end if the day
2025年12月22日
Ordering and collection was very easy…
Ordering and collection was very easy and straightforward.
2025年12月15日
Excellent customer service from start…
Excellent customer service from start to finish and as always the cake was great
2025年12月23日
Amazing borthday cake
Amazing cake - we went for the dinosaur birthday cake with lemon sponge. It was fresh and delicious. Our son love the look of it. Very easy to order and pick up too.
2025年12月19日
Frozen birthday cake
My daughter loved her Frozen cake for her 4th birthday party!
It was delicious too!
2025年12月15日
Seemless ordering and collection
Seemless ordering and collection! I will definitely would consider ordering from them again!
2025年12月5日
One of the best chocolate fudge cakes!
I ordered the large chocolate fudge cake for my son’s birthday. Although I am not a chocolate lover, I really enjoyed this cake (as did all our family and friends).
The cake looked amazing. The sponge was moist, the icing and chocolate covering were smooth and creamy and not too rich. Everything used for the decoration looked very decadent. Will certainly be using Lola’s again for celebration cakes.
2025年12月2日
The cake was delivered on the exact…
The cake was delivered on the exact date and time, and the cake tasted so good and delicious, thanks to Lola's Cupcakes. I would like to order again
2025年12月2日
Ordering to Eating was flawless…
The whole ordering to eating process was faultless! Thanks!
2025年11月20日
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