Really impressed with the customer service I received from The London Brow Company. The team were helpful and understanding and went above and beyond to resolve my issue. Thank you to the team for you... もっと見る
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Amazing products and lovely, friendly customer service and support. High quality products make such a difference to client results and I love that London Brow is sustainable, vegan and cruelty free. N... もっと見る
企業が回答しました
I have been speaking with Michael for a few months now getting all the right information needed and he is so lovely and so polite and friendly amazing at his job! So patient and nothing is to much, re... もっと見る
企業が回答しました
I am doing my brow lamination, tinting and waxing course through London Brow Company. The content and format of their online course is fantastic. The kit that I received along with the course is brill... もっと見る
企業が回答しました
企業情報
The London Brow Company について
当該企業による記述
Shop pro range
Shop Home range
professional training
FIND A SALON
Pioneers in Brow Lamination!
Founded by Leigh and Nick Blackwell, we stand at the intersection of beauty expertise and environmental consciousness. Our journey is driven by a passion for the beauty industry and a profound respect for our planet.
Our story took an exciting turn during Leigh's global travels, where she discovered the innovative concept of brow lamination. Recognising its potential, we became pioneers in the industry, proudly becoming the first company to introduce brow lamination to the UK and USA.
However, our commitment goes beyond innovation. We identified a gap in the market for products that align with our values - natural, vegan, and cruelty-free solutions that support the growth of small beauty businesses.
Determined to create positive change, The London Brow Company was born. With a UK-based laboratory, we diligently research and craft products using sustainable, plant-based ingredients. Beyond our product line, we offer accredited courses in brow lamination, ensuring professionals have access to comprehensive, ethical solutions.
At The London Brow Company, we're not just enhancing beauty; we're elevating the industry standards while nurturing a healthier relationship with our planet. Join us as we continue to shape a world of beauty that radiates both inside and out.
連絡先
4.9
優良
269件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fast delivery and perfect product!
2024年10月4日
自発的なレビュー
The London Brow Company からの回答
Hi Millie
Thank you for the fantastic feedback! We're delighted to hear that you enjoyed fast delivery and that the product met your expectations. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again soon! 😊
Many thanks,
The LBC Team x
Great product range and stylish…
Great product range and stylish accessories.
Quick and speedy checkout
2024年10月1日
自発的なレビュー
The London Brow Company からの回答
Hi Lauren!
Thank you for your wonderful review! We're so glad you enjoyed our product range and found the checkout process to be quick and easy. Your support means a lot to us, and we can't wait to see you back for more stylish accessories! If you have any questions or need assistance, we're always here to help. 😊
Many thanks,
The LBC Team x
great company fast delivery
2024年10月4日
自発的なレビュー
The London Brow Company からの回答
Hi Beauty of Weybridge,
Thank you for your kind words! We’re so glad to hear you had a great experience with us and that your order arrived quickly. Providing excellent service is a top priority for us, and we’re thrilled we could meet your expectations. If you need anything else, don’t hesitate to reach out!
Many Thanks,
LBC Team x
Wonderful system that is actually…
Wonderful system that is actually waterproof! Will be purchasing again
2024年9月27日
自発的なレビュー
The London Brow Company からの回答
Hey Kiki,
Thank you for your fantastic review! We’re so glad to hear that you’re loving our waterproof system and that it’s working perfectly for you. Knowing you’ll be purchasing again is the best compliment we could receive! If you ever need anything or have any questions, don’t hesitate to reach out. We look forward to serving you again soon :)
LBC Team x
The London Brow Company からの回答
Hey Erin,
Thank you for your kind words! We're so glad to hear you’re loving our brow lamination products. Your satisfaction is our top priority, and it’s great to know they’ve made a positive impression. :)
LBC Team x
Solution lifted fast and made brows and…
Solution lifted fast and made brows and lashes super silky
2024年9月25日
自発的なレビュー
The London Brow Company からの回答
Hey Consumer,
Thank you for your wonderful feedback! We’re thrilled to hear that the solution worked quickly and left your brows and lashes super silky. It's great to know our product is delivering the results you’re looking for! If you have any questions or need further assistance, we’re always here to help.
LBC Team x
The London Brow Company からの回答
Hey Nikki,
Thank you for taking the time to leave us a 5* review, we are so happy you think our products are great and we hope to serve you again in the future!
LBC Team x
amazing products
2024年9月20日
自発的なレビュー
The London Brow Company からの回答
Hey Yemeina,
Thank you so much for taking the time to leave us a 5* review, we really appreciate it and we are so happy you love our products!
LBC Team x
Amazing product
Amazing product, great results, and no wait for washing post procedure. Hands down the best product we’ve used at my business.
2024年9月16日
自発的なレビュー
The London Brow Company からの回答
Hey Tiffany,
Thank you so much for your fantastic review! We’re thrilled to hear that our product has been such a game-changer for your business, delivering great results with no wait time for washing post-procedure. It’s an honour to know it’s the best product you’ve used! If you ever need anything or have questions, we’re here to help!
LBC Team x
Amazing Products
Products, where delivered in good time, packaging looks amazing can't wait to try these new products.
2024年9月14日
自発的なレビュー
The London Brow Company からの回答
Hey Tia,
Thank you so much for your feedback! We’re delighted to hear your order arrived promptly and that you’re impressed with the packaging. We can’t wait for you to try the new products, and we’re confident you’ll love them! If you have any questions or need assistance, feel free to reach out. Enjoy!
LBC Team x
Absolutely love the London brow…
Absolutely love the London brow company, I use all their brow products and wouldn’t go anywhere else! ✨
2024年9月13日
自発的なレビュー
The London Brow Company からの回答
Hey Georgia,
Thank you so much for your lovely review! We are so grateful to have you as such a loyal customer and it makes our day to hear you enjoy our products. Have the best day!
Warm regards,
LBC Team x
The London Brow Company からの回答
Hi Khya,
Thank you for taking the time to leave a 5* review, we are so glad you like our products!
All the best,
LBC Team x
Amazing products, excellent values
I am obsessed with the brow lami product range and am looking into switching over my lash lift products to them too. Great company that shares my values for cruelty free beauty they’re a must have in my salon.
2024年8月11日
自発的なレビュー
The London Brow Company からの回答
Hey Rachel,
Thank you so much for taking the time to leave such a kind review, it really makes our day to read this and we really appreciate it! We are so glad you are part of the family now!
All the best,
LBC Team x
Everytime I order from the London brow…
Everytime I order from the London brow company my experience is second to none. From the products to the service and how fast it’s delivered, I swear by their wax it’s honestly the best I’ve ever used!! I feel they’re ahead of the game and keep producing the goods! Will never stop using them 🤍✨
2024年9月6日
自発的なレビュー
The London Brow Company からの回答
Hey Morgan,
Thank you so much for your awesome review!! This has made our day to hear! We hope to always exceed your expectations and we are so glad you are part of our LBC family :)
All the best,
LBC Team x
I am obsessed with the London brow…
I am obsessed with the London brow superfood oil, really helped my brows to grow after allot of them fell out! I wish I could attach a photograph to this to show you the difference it has made. Love all of your products especially the wax pot which will look amazing in my beauty room Xx
2024年9月6日
自発的なレビュー
The London Brow Company からの回答
Hey Lyla,
Thank you so much for your awesome review, that's great to hear the Elixir has helped grow out your brows! We are so happy to have you as a loyal customer, so thank you!
All the best,
LBC Team x
very good products and service
very good products and service
highly recommend
Paula
2024年9月6日
自発的なレビュー
The London Brow Company からの回答
Hey Paula,
Thank you for your 5* review and for recommending us, we are so glad you enjoy our products and service and we look forward to serving you in the future :)
All the best,
LBC Team x
The London Brow Company からの回答
Hey Susan,
Thank you so much for taking the time to leave a lovely review. We’re thrilled to hear that the product worked so well for you and that you found it easy to use. Knowing you love it makes all our efforts worthwhile! If you ever need anything or have more to share, we’re always here to help.
Have a lovely day :)
LBC Team x
These products look professional and…
These products look professional and smell amazing.
2024年8月24日
自発的なレビュー
The London Brow Company からの回答
Hey Caroline!
Thank you for your lovely feedback! We're so happy to hear that you find our products both professional in appearance and delightful in scent. We put a lot of care into every detail, and it's wonderful to know you’re enjoying them. If you ever need anything or have more thoughts to share, we’re always here to help!
Have a great day!
LBC Team x
Amazing company
Amazing company, always buy from them. Their service is always exceptional and I always have an amazing experience shopping with them.
2024年7月29日
自発的なレビュー
The London Brow Company からの回答
Hey Sndz!
Thank you for being such a loyal customer! We're absolutely delighted to hear that you always enjoy shopping with us and that our service consistently exceeds your expectations. It’s customers like you who inspire us to keep striving for excellence. If you ever need anything, we’re just a message away. Looking forward to continuing to serve you!
All the best,
LBC Team x
Prompt response when ordered wrong item…
Prompt response when ordered wrong item with direct instructions
2024年8月21日
自発的なレビュー
The London Brow Company からの回答
Hey A,
Thank you for your review! We’re glad you found our response prompt when you ordered the wrong item. Providing fast assistance is important to us, and we’re pleased we could help resolve the issue quickly. If you ever need further assistance or have any questions, please don’t hesitate to reach out.
Best regards,
LBC Team x
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