The London Brow Company レビュー 265

The London Brow Company からの回答

2026年4月16日

Hi Caitlin,

Thank you so much for your amazing support 🤍 It means the world to us that you’ve chosen to train with LBC and use our products throughout your journey. We’re so grateful for your trust, and we’re beyond happy to hear you love them so much. Thank you for recommending us!

The London Brow Company からの回答

2026年4月16日

Hi MCS,

Thank you so much for taking the time to leave a 5* review 🤍

The London Brow Company からの回答

2026年4月8日

Thank you so much for your lovely review! We’re so happy to hear you love the products and had a great experience with our customer service too. We’re sorry again about the mix-up with your order, but we’re glad we could get a replacement sent out for you quickly. We really appreciate your support and kind words. LBC Team 💛

The London Brow Company からの回答

2026年4月8日

Thank you so much for taking the time to leave a 5* review, we are so happy you love the products! LBC Team 💛

The London Brow Company からの回答

2026年4月8日 に公開

Thank you so much for your lovely review 💛 We’re so happy to hear that our tint works so well for your brows and gives you the coverage and longevity you’ve been looking for. It means the world to know you’ve had such a positive experience with both our products and customer service. Thank you so much for your support 💛

The London Brow Company からの回答

2026年4月8日

Thank you so much for your lovely review 💛 We’re so happy to hear you’ve been enjoying our Brow Lamination Kits and getting consistently great results with them. It also means so much to know you’re happy with the quick delivery, quality packaging, and instructions too. We truly appreciate your support. LBC Team 💛

The London Brow Company からの回答

2026年4月8日

Thank you so much for your lovely review 🤍 We’re so happy to hear that you and your clients are loving the products, especially the little brow aftercare bottles. It means so much to know they’re helping with brow lamination retention while adding that extra touch of luxury. We truly appreciate your support and recommendations! LBC Team 💛

The London Brow Company からの回答

2026年1月28日 に公開

Hi Yas,

Thank you so much for taking the time to leave such a thoughtful review, this has made our day 🤍

It truly means the world to us to have your continued support over the years.

We’re incredibly proud to be UK-based with our own factory, so hearing that this is something you value really means a lot. So much care goes into every product we create, from quality and formulation to ensuring we stay aligned with industry standards and trends.

We’re also really glad to hear our customer support and shipping have stood out to you. Being able to speak to a real person when you need help is something we’ll always prioritise.

Thank you again for your loyalty and your recommendation — we’re so grateful to have you as part of our London Brow family 💫

The London Brow Company からの回答

2025年10月10日

Hey Heidi!

What an amazing review to read — thank you! We’re so happy you’ve noticed the difference our products make, both for you and your clients. Knowing the Coconut & Lime Wax has become a favourite (and keeps your treatment room smelling gorgeous!) genuinely makes us smile. We put so much care into creating sustainable, vegan, and cruelty-free formulas that deliver real results, so hearing your feedback means the world to us.

Thank you for being part of the London Brow family 💛

The London Brow Company からの回答

2025年10月2日 に更新

Hey Ocean!

Thank you so much for your lovely words! We’re so happy to hear how much you love our products, especially the oils, serums, and pre & post wax creams – it really means the world to us knowing they’ve become some of your favourites. 🥰

We also really appreciate your feedback about loyalty rewards. We’re currently working on a new loyalty system to give you those extra little incentives and treats you deserve. ✨ We can’t wait to share it with you soon!

Thanks again for being such a valued part of the LBC family. 💛

The London Brow Company からの回答

2025年9月26日

Hi Tiana!

Reading your words honestly gave us goosebumps. Knowing that London Brow has been such a meaningful part of your journey fills us with so much pride and gratitude. Your love for our products, values, and team means more than we can say, and we’re honoured to have you as part of the London Brow family. Here’s to many more years of creating, supporting, and growing together – we adore you right back!

LBC Team 💛

The London Brow Company からの回答

2025年9月23日

Thank you so much for sharing this 🌟 It’s such a joy to hear that you’re loving the results and that your clients are noticing the difference too – that’s the best feedback we could hope for. We’re so grateful to be part of your lash and brow journey 💛

Many Thanks
The LBC Team x

The London Brow Company からの回答

2025年9月23日

Thank you so much for this wonderful review 🌟 Huge congratulations on launching your mobile beauty business – what an exciting journey! We’re so pleased to hear your new tools are working perfectly for you and that our eco packaging made a great impression too. Your support means everything to us, and we’re honoured to be part of your new chapter 💛

Many Thanks
The LBC Team x

The London Brow Company からの回答

2025年9月19日

Thank you so much for being with us over the years 💕 Your loyalty and kind words mean the world to our whole team. We’re so glad you’ve always felt supported and cared for – that’s exactly the experience we want every client to have. Knowing you’d recommend us so highly is the best compliment we could receive 💛

Many Thanks
The LBC Team x

The London Brow Company からの回答

2025年9月16日

Thank you so much for taking the time to leave us such a thoughtful review 🌟 We love knowing that our products and support make a real difference for both you and your clients. Hearing feedback like this truly inspires our team to keep delivering the very best. Your recommendation means so much to us 💛

Many Thanks
The LBC Team x

The London Brow Company からの回答

2025年9月15日

Thank you so much for sharing this! 🥰 We’re so happy to hear you’ve added our lamination and hybrid brow products to your collection and that they’re working so well for you. Easy to use with great results is exactly what we love to hear – here’s to many more gorgeous brows ahead! 💛

Many Thanks
The LBC Team x

The London Brow Company からの回答

2025年9月9日 に更新

Hi Salwa,

We’re sorry to read your review. When you first contacted us in May, we offered a full refund once the product was returned so we could investigate. The kit was not returned and later confirmed as being used since contacting us about your complaint (the kit had three treatment packs). This meant we were unable to carry out the necessary checks.

As the unused products and accessories were declined for return by you and used instead, we were unable to assist further in this case.

Our products are safely used by thousands of salons and customers worldwide, and no formulation issues have been identified. We always aim to resolve concerns fairly and remain committed to customer safety and support.

Warm regards,
The LBC Team x

The London Brow Company からの回答

2025年8月20日

Thank you so much, Sarah! 🌟 We're delighted to hear our admin team could put things right quickly and put your mind at ease. It’s lovely to know the follow-up gave you that extra reassurance too. We’ll be sure to share your kind words with the team – they’ll be thrilled! 💛

Many thanks,
The LBC Team x

The London Brow Company からの回答

2025年5月21日

Hi Uyen,

Thank you so much for your lovely review! We’re so happy to hear you’re loving your brow tinting kit, and it’s amazing to know your esthetician techs are enjoying the Hybrid Dye collection too. Your kind words about the quality and service truly mean the world to us 💛

Many thanks,
The LBC Team x

The London Brow Company からの回答

2025年5月14日

Hi Alex,

Thank you so much for your lovely review! We’re so pleased to hear you found the home lamination kit easy to use and that the instructions were clear and helpful — that’s exactly what we aim for. It’s great to know you felt confident using the kit and enjoyed the experience 💛

Many thanks,
The LBC Team x