Really impressed with the customer service I received from The London Brow Company. The team were helpful and understanding and went above and beyond to resolve my issue. Thank you to the team for you... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Amazing products and lovely, friendly customer service and support. High quality products make such a difference to client results and I love that London Brow is sustainable, vegan and cruelty free. N... もっと見る
企業が回答しました
I have been speaking with Michael for a few months now getting all the right information needed and he is so lovely and so polite and friendly amazing at his job! So patient and nothing is to much, re... もっと見る
企業が回答しました
I am doing my brow lamination, tinting and waxing course through London Brow Company. The content and format of their online course is fantastic. The kit that I received along with the course is brill... もっと見る
企業が回答しました
企業情報
The London Brow Company について
当該企業による記述
Shop pro range
Shop Home range
professional training
FIND A SALON
Pioneers in Brow Lamination!
Founded by Leigh and Nick Blackwell, we stand at the intersection of beauty expertise and environmental consciousness. Our journey is driven by a passion for the beauty industry and a profound respect for our planet.
Our story took an exciting turn during Leigh's global travels, where she discovered the innovative concept of brow lamination. Recognising its potential, we became pioneers in the industry, proudly becoming the first company to introduce brow lamination to the UK and USA.
However, our commitment goes beyond innovation. We identified a gap in the market for products that align with our values - natural, vegan, and cruelty-free solutions that support the growth of small beauty businesses.
Determined to create positive change, The London Brow Company was born. With a UK-based laboratory, we diligently research and craft products using sustainable, plant-based ingredients. Beyond our product line, we offer accredited courses in brow lamination, ensuring professionals have access to comprehensive, ethical solutions.
At The London Brow Company, we're not just enhancing beauty; we're elevating the industry standards while nurturing a healthier relationship with our planet. Join us as we continue to shape a world of beauty that radiates both inside and out.
連絡先
4.9
優良
269件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The best brand
I love ordering from London Brow Company. Not only are the products amazing it's lovely to know they are cruelty free and are an ethical brand. I love planting extra trees with my orders. Super fast delivery also.
2024年4月12日
The London Brow Company からの回答
Thank you so much for your wonderful feedback! 🌿 We're thrilled that you love our products and appreciate our commitment to being cruelty-free and ethical. Planting trees with your orders means a lot to us, and we're delighted that you've experienced super-fast delivery. Your support helps us make a positive impact!
Oh-it's just as they advertised on IG!
I wasn't sure how the tint would perform but it processed fast plus stained the skin pretty good too. I'm definitely sold & glad I took a chance! Wish I could post my before & after pics here!
2024年4月3日
The London Brow Company からの回答
That's wonderful to hear! 🌟 We're thrilled that our tint exceeded your expectations and left such a great result. Thank you for giving us a chance—we're delighted to have earned your trust!
every thing is amazing
The communication is really amazing they keep you posted with everything.
2024年4月2日
The London Brow Company からの回答
Thank you for your feedback! 🌟 We're delighted to hear that you appreciate our communication efforts. Keeping you informed every step of the way is important to us. Your satisfaction means a lot!
The London Brow Company からの回答
Thank you so much for your glowing review! 🌟 We're thrilled that everything you've received has been great and that you're happy with our service. Your recommendation means a lot to us!
I am so happy with the products
I am so happy with the products. Really fast delivery to other country wich is very important to me. Definitely recommend to business owners.
2024年4月3日
The London Brow Company からの回答
We're thrilled to hear that you're happy with our products and appreciate our fast international delivery! 🌍 Thank you for recommending us to fellow business owners. Your satisfaction and support mean the world to us!
Fantastic products and service
Fantastic products and service! Dispatched in the quickest time I’ve ever experienced in online orders. Love love love!!!
2024年4月12日
自発的なレビュー
The London Brow Company からの回答
Thank you so much for your fantastic feedback! 🌟 We're thrilled that you love our products and that our service exceeded your expectations with quick dispatch. Your love and support mean everything to us!
I am in USA and the delivery was fast
I am in USA and the delivery was fast, which I appreciate it. I have not try the products yet so I can't comment on it. although the timer seemed a little strange to manage and has no instructions, and I order white not black so I got the wrong color. I also noticed the website says $4 for the lash oil but you charged mew $5 for each. I think you should offer small bags to give the oil away to clients
2024年4月3日
The London Brow Company からの回答
Thank you for your feedback, and we apologise for any confusion with your order. 🌟 We'll address the timer issue and ensure clearer instructions are provided. Please reach out to our support team regarding the color and pricing discrepancies, and we'll do our best to resolve it for you if they haven't already. We appreciate your understanding and look forward to making things right!
The London Brow Company からの回答
Thank you for your lovely feedback! 🌟 We're thrilled that you find our products beautiful! Your 5-star rating means a lot to us!
The London Brow Company からの回答
Hi Katie, We're thrilled to hear that you love our product and appreciate that it's cruelty-free! 😊 Providing high-quality, ethically sourced products is important to us, and we're delighted that it resonates with you. Thank you for sharing such an important ethos 🐰💚
Amazing products and fantastic customer…
Amazing products and fantastic customer service. I had an issue with one product that was unusual for their normal high standard and they sorted it out straight away! Could not recommend more for beauty professionals
2024年4月5日
自発的なレビュー
The London Brow Company からの回答
Thank you for letting us know you're satisfied with both our products and our fantastic customer service! 😊 Your feedback is invaluable to us, and we're glad we could swiftly resolve the issue you encountered. We appreciate you recommending us to other beauty professionals—we're truly grateful for your support!
The London Brow Company からの回答
Thank you for taking the time to share your feedback about being pleased with our products and our speedy delivery service! 😊 🚚✨
This is an amazing product
This is an amazing product! Low odor and the lamination last longer than other brands! The serum for after care is like liquid gold!
2024年4月4日
自発的なレビュー
The London Brow Company からの回答
Thank you Tracy 😊 It's fantastic to know that you appreciate the low odor and the longer-lasting results compared to other brands. Our aftercare serum being compared to liquid gold is such high praise—thank you! ✨🌟
Excellent customer service
So far... excellent customer service. I was emailed with a discrepancy in the shipping amount the same day I ordered it. It was corrected in great time and my account was credited. My shipment is on its way and I'm so excited!
2024年3月26日
The London Brow Company からの回答
Hi Katie, It's lovely to hear about your experience with our customer service! 😊 We're glad we could quickly resolve the discrepancy with the shipping and ensure everything was corrected to your satisfaction. We love hearing your excitement about your shipment—we're just as excited to have our products on their way to you! 🚚✨
The London Brow Company からの回答
We're pleased to hear that you're satisfied with our service! 😊 Thank you for taking the time to give us your 5* feedback 🌟
Hybrid dye skin staining salon full kit
I purchased the hybrid dye skin staining salon starter kit.
I love the quality of all the products in the kit.
The colours I've used so far have been lovely and easy to use and my clients have been happy.
2024年2月15日
The London Brow Company からの回答
Hi Lisa, It's so wonderful to hear that you're enjoying our Hybrid Dye Skin Staining Salon Starter Kit! 😊 We're thrilled that you love the quality of all the products included. Hearing that the colours have been lovely and easy to use, and most importantly, that your clients have been happy with the results really makes our day! ❤️
The London Brow Company からの回答
Thank you for your ⭐️⭐️⭐️⭐️⭐️ rating! We're so happy to hear that you find our accessories to be of really nice quality 😊 we appreciate you taking time to leave your feedback.
Good education
2024年3月13日
The London Brow Company からの回答
Thank you for your feedback about our online Eyebrow and Eyelash Tinting course. We're glad to hear that you found our education to be of a high standard. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you in your learning journey.
Recently completed a brow lamination…
Recently completed a brow lamination course with Sharnleigh, I thoroughly enjoyed the course as everything was clearly explained to me , Sharnleigh was very friendly and helpful I felt really confident leaving the course would definitely recommend to anyone thinking of booking onto it.
2024年3月5日
自発的なレビュー
The London Brow Company からの回答
Thank you for sharing your experience! We're delighted to hear that you thoroughly enjoyed the in class brow lamination course with Sharnleigh. It's so good to know that everything was clearly explained and that you found Sharnleigh to be friendly and helpful. We're thrilled that you left the course feeling confident, and we appreciate your recommendation to others considering booking onto it. If you ever have more questions or need further assistance, please feel free to reach out. We're here to support you in your beauty journey!
Used their lash lift system which is…
Used their lash lift system which is lovely, got the ice brow product which i absolutely LOVE for the in between stage of brow lamination and the delivery was really fast. Would definitely recommend
2024年3月15日
自発的なレビュー
The London Brow Company からの回答
Hi Jo, Thank you for sharing your experience! We're thrilled to hear that you found our lash lift system lovely and that you absolutely love our Ice Brow product for the in-between stage of brow lamination and that you also received your delivery really fast. We truly appreciate your recommendation, reviews like this totally make our day 🫶🏼
I’m so happy I made the switch
I’m so happy I made the switch, this lash lift & brow lamination product is amazing 🤩 can’t wait to buy the tint as well
2024年3月10日
The London Brow Company からの回答
We're delighted to hear that you're happy with the switch to our lash lift & brow lamination product! 🤩 We can't wait for you to try our tint as well! If you have any questions or need assistance when purchasing the tint, please don't hesitate to reach out to our complimentary product support team.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。