James and the LD team have been absolutely amazing, working alongside my fiance every step of the way to create my dream ring. They are incredibly communicative, professional, patient, and honest - al... もっと見る
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Supportive, top quality product and excellent customer service. I had loads of questions for James which he had no problem answering in detail. Advice on things etc. Ring is great, Mrs loves... もっと見る
If you're thinking about getting down on one knee and popping the question, you've found where you need to be. No hard sell, no tricks, no gimmicks. Just honest people, trying to make our mo... もっと見る
Incredible service and I’m over the moon with my ring. Miranda and James were so helpful and communicated with me regularly. I would highly recommend London Diamonds to anyone.
企業情報
London Diamonds Official について
当該企業による記述
Bespoke ring Quote
Engagement Ring Collections
Wedding & Eternity Rings
Why Choose Us?
London Diamonds Official is now on Trustpilot!
Established in 2017, we are very proud to have over 210,000 loyal followers on Instagram, nearly 1,000 5 star reviews on Google and make over 1% of all UK engagement rings - so it was about time we moved to Trustpilot :)
London Diamonds was born when one of our founders realised how much he had overpaid for his wife’s engagement ring.
The luxury brand he had purchased it from had inflated prices, limited choice and offered no education about diamonds.
London Diamonds has a very different approach. We make beautiful bespoke diamond engagement rings for a fair price and every ring has a lifetime guarantee, including all repairs.
In recent years, many clients have chosen to use a lab grown diamond as a more ethical and affordable way to create the ring of their partners dreams.
We are just as helpful after the sale as beforehand and every diamond is hand picked, inspected and checked by us.
We pride ourselves on being transparent and there is never any pressure or rush to commit.
We’ll be ready when you are to make your perfect bespoke diamond engagement ring.
The Perfect Engagement Ring. Without the Hassle.
当該企業による記述
- No Pressure. No Sales Patter. No Pretending Diamonds are Rare.
- Just beautiful rings and the most responsive service you've ever received.
The LD Lifetime Warranty
No charges for resizing, servicing or repairs. Ever
We NEVER charge for repairs or tiny missing diamonds.
Other jewellers said we were crazy to offer this back in 2017.
Why do we do this? If felt like the right thing to do. Diamonds can't 'fall' or 'drop' out of a ring but NO ONE does this deliberately, so it's always an accident and we try to be as helpful after the sale as before.
90% of damaged rings are from being squashed in a door or being worn at the gym.
If you try and squash your ring with all your strength, you won't be able to, so it's MUCH better that the ring takes the damage than your finger!
If your ring is not salvageable, we'll build you a new setting for what it costs us.
連絡先
24 Greville Street, EC1N 8SS, LONDON, 英国
- 0203 897 9745
- support@londondiamonds.com
- londondiamonds.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent from start to finish
From start to finish the team at London Diamonds provided an easy and stress free process from initial enquiries to delivery and follow up contact.
As for the ring itself.... Perfection and genuinely looks even better than in the pictures.
I cannot recommend the guys at LD enough.
Simply Fantastic - Service & Quality
I highly recommend London Diamonds! My fiancé took an idea I had previously shared with him and, with the help of their extensive knowledge, expertise, and experience, turned it into a reality. They provided valuable consultation and advice on the style, carat, setting, and everything in between. Not only do they provide impeccable service, but their lifetime warranty also ensures complete peace of mind. I can't thank them enough for creating the perfect ring!
Smooth easy process I would not use…
Smooth easy process I would not use anyone else. Service is second to none.
The most amazing experience from start…
The most amazing experience from start to finish.
What a fabulous team and ring.
We are over the moon.
Thanks again London diamonds.
Best Customer Service and Product.
I cannot recommend these guys enough. Engagement ring was designed perfectly. Wedding rings absolutely gorgeous. We made an error (our fault) and they resized it, no problem at all, quickly and sent it straight back. Will be using them for all of our jewellery needs going forward.
A wonderful service from start to finish
Responsive and great at communicating every step of the way. I was able to take my time choosing my eternity ring woth no typical sales pressure. The ring is absolutely stunning as is the box it is presented in. I couldn't be happier with the service and the product. Highly recommend.
Would totally recommend.
Web site was good for selecting ring and style. Communications and updates were good and customer service very quick to respond on a progress check when nearing the delivery window. Delivery was as expected within the time frame stated at order. Received a short video of the ring before agreeing delivery date. Packaging of item is very bespoke to the product with even a small light in the box to make the diamonds show there best quality, wife was and still is over the moon with the ring. Would I recommend, absolutely can’t fault anything about the purchase. PS Be sure of your size requirements.
Exceptional service from start to finish
My engagement ring is from London diamonds and I have just received my beautiful wedding ring. London diamonds have provided an exceptional service from start to finish. They are always on hand to answer any questions and nothing is ever to much trouble. I cannot recommend them enough and would never go anywhere else!

London Diamonds Official からの回答
Perfectly crafted Eternity Ring
I've shopped with James and London Diamonds a few times (once for a couple wedding bands, another for a pair of earrings and most recently for an eternity ring for my wife).
Their most recent work was nothing short of spectacular. James was really informative when giving insight into how the eternity ring would look before building it. In 4 weeks (which is very quick to build an eternity ring from scratch) James and his team delivered a perfect ring for my wife who is over the moon with how it turned out.
For me, they offer unbelievable value, James and his team have a way to make your idea and budget match up and give you the best experience out of it. I will definitely shop again with London Diamonds in the future. Thanks again!

London Diamonds Official からの回答

London Diamonds Official からの回答
Flawless diamond, flawless customer experience
Amazing ! The team at London Diamonds Official are outstanding. Pleasant customer friendly experience, great communication and incredible results with a bespoke ring I had made ! 10/10

London Diamonds Official からの回答
Great comany and beautiful ring
Great comany and beautiful ring. James has been nothing but helpful in the purchase, and re-sizing of the ring I bought for my Fiance. I couldn't recomend them enough!

London Diamonds Official からの回答
An exceptional ring with exceptional service
From start to finish, working with London Diamonds has been without a doubt exceptional. They were incredibly helpful and kind throughout the whole process. And the ring is out of this world beautiful. Thank you LD for answering all of my emails and instagram messages - I wouldn't hesitiate to recommend your services or rings to anyone in the future. :)

London Diamonds Official からの回答
I had been annoying (😂) James for 2…
I had been annoying (😂) James for 2 years about the ring I was going to have made for a special bday. He responded to all of my messages straight away.
The service I have received from LD has been second to none, the whole process faultless. I told James what I wanted (he was able to tell me my ring size via a photo of my hand) a diamond was sourced and a video sent to me for approval along with design drawings. I was told it would take around 6 weeks to be made, it was 4 in the end.
My husband was convinced I was dealing with scammers but is now telling everyone what an incredible company LD are that give a fantastic service and end product.
Thank you James for making getting older a little easier, my ring is everything I could have hoped for and more.

London Diamonds Official からの回答
I couldn’t recommend London Diamonds…
I couldn’t recommend London Diamonds enough. My fiancé bought my engagement ring from here, my dream ring, and I was devastated when my ring was knocked and in result damaged. LD customer service were excellent in getting back and resolved the issue straight away. After only a few weeks, I now have my ring back and it’s like new.
Thank you again James & the rest of the London Diamond Team for the excellent customer service.

London Diamonds Official からの回答
Amazing team, beautiful engagement ring!
The team at LD were so helpful from start to finish. They really didn’t stop until the deign of the engagement ring was absolutely perfect and myself and my fiancée are in love with her ring. It couldn’t be more perfect! The team are really quick with responding and always super helpful. Thank you for everyone who contributed to make my experience the best it could be

London Diamonds Official からの回答
Fantastic service from London Diamonds
Recently had an Oval diamond ring from LD. not an engagement ring, but a birthday/new baby gift. I was very much involved in choosing, but wasn’t totally happy with first ring. This was purely personal taste, I felt the diamond was too large and I didn’t feel yellow gold suited me after all. Absolutely brilliant communication and service to swop it for a smaller size diamond, platinum instead. My husband got a very quick refund of the difference in cost and the turnaround for exchange was a matter of a couple of weeks. This wasn’t a bespoke design obviously, but a website stock ring.
The ring is beautiful, James communicated brilliantly throughout, nothing was ever a hassle. If you’re having a ring from here and it’s not bespoke, you can be reassured that if you don’t like your choice, you can change it hassle free. Highly recommend this company, thanks James and LD!

London Diamonds Official からの回答
Excellent Service and Stunning Rings!
Fantastic experience with London Diamonds! My fiance got my engagement ring here, and we just bought my wedding band. Great service and beautiful rings. Will definitely return for future jewellery!

London Diamonds Official からの回答
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