Locksmith Near Me London レビュー 4,005

Scam, run away from them

I really received a perfect service. The person who came to my home arrived earlier than expected and the service was great and quick. He also explained how use the lock and advised me to do some changes. In general he was very polite. I asked his name John Raul . Thank you for your service.

Super friendly and quick call out, helped explain what issue was and allowed photos to send to landlord

You hear stories horror about locksmiths ripping you off…Not John. My daughter used wood to try and unlock the door after forgetting her keys. This man was not only a professional but showed care, professionalism and care in ensuring it was fixed, and affordable for me as a struggling single mother. I could never be so thankful. He fixed the lock, checked all the keys worked after, gave good advice moving forward, and was patient with me and my woes. Thank you so much John!!!!

The guy was very good .
Good adviser and very good nature

So kind, helpful and fast.

AVOID AVOID AVOID - Scam - their actual name is Locksmith Solutions, 222 Boston Road and you can see how many negative reviews they have on g_reviews.
Charged £684 for fixing a basic lock, the parts were charged at £375 and we can source for £60. Con

Came quickly,identified and fixed the problem efficiently

John Raul came very quickly and figured out and fixed why our lock was sticking. Thank you!

John provided an excellent service from start to finish. He arrived quickly, was professional and friendly, and resolved the issue without any hassle. Reliable, efficient, and reasonably priced. Would highly recommend him if you need a trustworthy locksmith!

Called them as we locked ourselves out. Dispatcher confirmed that cost will be £75 plus VAT if simple opening.
Simple 6-pin cylinder thumbturn lock, so took 1 minute to open by the technician on site. Technician informed me that there will be additional £60 call out charge on top of the £75.
Clear scam as dispatcher confirmed the total cost beforehand. We will report the company to the police along with the call recording.

Christian was well mannered and polite the work was quickly done quickly done before I could have check and was handed all my keys...I would recommend him to any of my friends or colleagues at my work place..Very much appreciated.

John is great! He got us back into our house very promptly after we locked ourselves out. The new lock was a little gammy and John came back the following week to help us diagnose the problem and fix it. He did an excellent job figuring out what was putting tension on the lock and causing the issue, and he oiled the lock and sanded down the frame to help with the problem. He also gave us advice on what we could get builders to do to make the door and lock even smoother. Really great work and super customer service!

Key snapped in my lock and John Raul came to the rescue very quickly. John was very helpful, professional and friendly - he did a quality job, quickly replacing the lock and clearly explaining options for keys etc. Thanks, John!

(Patrick) Amazing, he’s really kind and understanding and he was efficient with his work easily able to fix our issue with being locked outside.

These people don’t care about you! My wife was planning to take a walk outside with our newborn and accidentally closed the doors and left keys inside. I called this company- call out fee £50 locksmith turned up within 35-40 minutes. As the locksmith explained to drill out a lock in main doors that would be expensive, I suggested to go through garden doors. Price for drilling out a simple lock £165! And replace with literally cheapest lock would be £55 for lock plus £45 install. I asked if he can take out a cat flap this way we can reach key left inside the doors and won’t need to drill any locks. He refused to do that as this way he cannot get his £265. Absolutely no care for customer whatever!! I even asked could he drill double patio door lock which is the simplest lock, and still price £165. Shocking! AVOID THIS COMPANY AS THEY DONT CARE ABOUT YOU JUST YOUR MONEY!! I literally paid this call out fee £50 and did the job by my self. Shame on me I didn’t checked this before calling these scammers.

Locked myself out of my flat in the rain. Called this company, they said it would be 20 mins, got there in about 10, took a total of 40 mins from being locked out to in my flat with a new lock fitted. Very quick turnaround

Within a second of contacting them, they replied via Whatsapp and someone came in less than 30 mns. Sergio was so efficient, helpful and pleasant. He was so fast that I was able to make it to my meeting with a new key in hand!
Incredible service, thank you

John Raul was excellent. Very efficient and gave good advice. Will definitely recommend especially in an emergency. The service and call out was so quick

I used this company last night. They quoted £75 call out on their website and I confirmed this with the operator over the phone. The engineer charged me £226.80 to get into my property. When I asked why it was more expensive the engineer said because it was a more difficult job and he had to use a drill. When I asked what the £75 call out covered he said “picking the lock”. I think it is unethical, and surely illegal, to use such deceptive practices. Had I known the true cost I would have made some more phone calls. By being dishonest they took my right as a consumer away. Also, the website name is londonlocksmith24h.co.uk (when you click through on the link on Trustpilot it goes to this website) but the business name and address on their website is - LOCK SERVICES LONDON LTD 222 Boston Road, W7 2AD, London. And their Trustpilot name is different again - Locksmith Near Me London and the address is different 37 The Ridings, W5 3BT. They have thousands of 5 star reviews - that’s strange. Also. I can’t find a way to review them on Google.