Lornbridge レビュー 11

I ordered a grey jacket for £55 from this company and it arrived after several weeks. It was more like a thin and really cheap fleece and the sizing was off on the arms. When I contacted the customer service they told me that poor quality was not a good enough reason for returning an item. Then when I pushed them further they offered me £20, then I complained and they offered me £25. Now I have returned it costing me £9 because they are based in china and a month later they claim still not to have received it. I would definitely avoid this company

The piece is comfortable to wear and looks nice overall. The material is good, but I expected it to be slightly thicker. Still an okay purchase.

Really happy with the item. The fit and quality are great. Delivery took slightly longer than planned, but the quality was definitely worth the wait.

Absolutely love it. The design is classy and I received several compliments the first time I wore it. It’s easily become one of my favourite pieces.

Everything about this order seemed professionally handled. The entire process went smoothly from beginning to end, and the packaging was tidy. I also had a question before ordering, and customer service replied quickly while being very friendly and helpful.

The ordering process was smooth and everything was handled properly. Overall, it was an average experience and turned out reasonably fine.

My query was dealt with promptly and efficiently. Customer service was excellent and would recommend this company to anyone

Appalling customer service. Ordered a black wool coat, and recieved what can only be described as a grey thin fleece shirt of extremely poor quality and sizing is not accurate as per the size guide provided.

Emailed to request how to return and arrange a refund as the product is not what was ordered. To get a response to say it was a sale item and therefore does not qualify for a refund. Even though it is not the product or colour ordered.

False advertising leading buyers to purchase products that do not exist. I would strongly recommend NOT purchasing from this company.

This jacket was a great buy. It fits beautifully and the material looks and feels premium.

Feels amazing to wear and looks fantastic. I’ve been reaching for it almost every day since it arrived!

Excellent service from start to finish. the quality delivery and presentation were all spot on.