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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I take the bus everyday and can often find it unpleasant with driver road rage, heavy stop starts and unnecessary increase in speed. This journey was so pleasant from beginning to end it has to be r... もっず芋る

5぀星のうち2の評䟡

Standing at a bus stop at a blind bend, glanced at phone briefly and bus came round corner very fast ( should it have been going a bit slower given there is a bus stop immediately round the corner opp... もっず芋る

5぀星のうち1の評䟡

Punctuality is not an opinion for Lothian Busses. Average delay in Leith is 10 minutes if you are lucky. Don’t hope to arrive in time at work, even leaving 20 minutes earlier than required will re... もっず芋る

5぀星のうち1の評䟡

The worst bus line in the whole of the UK. It's never on time, it often goes several stations and says service is over, regardless of passengers who are late for work and appointments. You must find a... もっず芋る

䌁業情報

  1. 運茞サヌビス
  2. ・
  3. タクシヌ䌚瀟
  4. 路線・長距離バス䌚瀟

さたざたな倖郚゜ヌスから提䟛された情報

Public Transport Operator of the Year 2018 We’re here to help Mon-Fri 0800-1800 AND Sat & Sun 0830 -1430 We don’t respond to expletive laden or offensive tweets


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2.1

期埅以䞋

TrustScore 5段階評䟡の2

364件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

レビュヌ䟝頌の蚘録がありたせん

この䌁業は顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.1

すべおのレビュヌ

(364)

過去12か月のレビュヌ数: 58ä»¶

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5぀星のうち5の評䟡

Fantastic

Fantastic bus company , buses are great , drivers are really friendly and helpful , the standard of the fleet is fantastic compared to other companies , great value for money on Lothian Buses and the Airlink Service 100 , Best company in Scotland!

2024幎5月1日
自発的なレビュヌ
5぀星のうち1の評䟡

Me and my wife,got the x18 from


Me and my wife,got the x18 from bathgate to edinburgh, we were charged £5.50 each for day tickets, when queried at the time as I thought it was wrong , we were told, that as long as we were not travelling in edinburgh that was the correct price instead of being£8.50, which is fine, the journey home we got on the bus no questions about the tickets. Due circumstances I got off at Corstorphine, and when I got the next bus was told that my ticket wasn't valid , so why don't lothian country make it clear as to what zones are what,absolute joke of a company

2024幎9月7日
自発的なレビュヌ
5぀星のうち2の評䟡

Just want to thank the very thoughtful


Just want to thank the very thoughtful driver who drove off laughing as we were running towards the 44 at about 8.46 on Monday 19th. I Suppose we were about 20 yards from stop and it would have been difficult for him to wait 10 seconds. Still as we are both late 70's the exercise and long wait was good for us

2024幎8月19日
自発的なレビュヌ
5぀星のうち1の評䟡

These companies should be sued by the


These companies should be sued by the people for the mess they have our public transport in. Crazy to think undeveloped countries have a better services than Scotland or any brittish country. When buses are running 20 and 30 minutes late these companies should have there trading license revoked and face substantial fines. Horrendous and embarrassing service if you can even call it a service. The only people these companies service are the owners and share holders.

2024幎8月6日
自発的なレビュヌ
5぀星のうち1の評䟡

I got 22 bus from crewtoll today at


I got 22 bus from crewtoll today at 13.15. I was with my wee one. There were two passengers before me to get down in my destination. I was with my daughter near to the stairs. She closed the door before we get down. She didn’t say anything and keep watching through the Mirror. This is the first time getting a bad experience from Lothian bus service. Never ever promoted.

2024幎8月1日
自発的なレビュヌ
5぀星のうち1の評䟡

LRT drivers don't care

On my way to work the driver along with driving at a snails pace on an empty road decided to sit at an equally empty bus stop when I enquired and mentioned that due to this action I'd miss my next bus and be late for work then driver of the number 3 (626) replied I don't t care I'm in charge of the bus!
08:30 30/07/24 I suggest we all buy cars as LRT obviously don't care about their passengers disgusting attitude to have maybe you want to come up with a timetable drivers can adhere to and training in etiquette and manners

2024幎7月30日
自発的なレビュヌ
5぀星のうち1の評䟡

I can’t rely on any bus anymore

I can’t rely on any bus anymore, I always end up ordering a cab or Uber because of this. Sometimes they never stop and lie on the apps that they did and then out of the blue they arrive or not. I can’t explain the level of frustration this gives me. It used to work so well and now it ruins your whole day, I can’t get to appointments on time anymore. I hate Lothian buses

2024幎7月26日
自発的なレビュヌ
5぀星のうち1の評䟡

i had got on 113 this afternoon and my


i had got on 113 this afternoon and my bus pass had declined the lady told me i wasn’t aloud on the bus and i had to pay i didn’t think i had money on my card so my friend tried to pay for me but her card never went through i tried to get on again and my card had went through but all the other bus drivers have let me on even if it hasn’t scanned because i still had the card! the lady was very rude about it and i am only 15

2024幎7月25日
自発的なレビュヌ
5぀星のうち1の評䟡

Racial abuse and sexual abuse (verbal)

Myself and my wife had a terrible experience of racial abuse as well as sexually explicit language from another man whilst in Bus number 31. The driver did nothing and walked away saying that he will do nothing about it. I had to call 999. Terrible experience. Make sure your your safety prior to boarding Lothian Bus

2024幎7月6日
自発的なレビュヌ
5぀星のうち5の評䟡

Got the no 5 bus today from mountcastle


Got the no 5 bus today from mountcastle @ 3 . 36 pm going from top of mountcastle into town . The driver was an absolute delight . When I got off other people were talking how nice he was also . I hope he reads this . Often I say thanks and I get ignored but he couldn’t have been nicer . Honestly he lifted everyone s spirits . Well done .

2024幎6月28日
自発的なレビュヌ
5぀星のうち1の評䟡

I would just like to say thank you to


I would just like to say thank you to the driver of the number 34 that went along Slateford road 20 mins ago ,went through a puddle and soaked me and an other lady at the corner of Hermand Cresent and Slateford road hope you have a nice day and hope I can do the same for you some day
not a happy bunny.

2024幎6月14日
自発的なレビュヌ
5぀星のうち5の評䟡

Good service

We recently travelled to Edinburgh for a long weekend, we used both the buses and trams and we thought the day rider tickets were well priced and the bus service and conditions were very good. We would use again, I seem a lot of negative reviews and therefore caveat that we only stayed for a long weekend.

2024幎6月10日
自発的なレビュヌ
5぀星のうち1の評䟡

Really sh*ty servid

Single-decker buses are not running. I changed my job and with it the buses I use to get around the city and I'm in shock. Until now I haven't really complained about Lothian buses but single-deckers like 1, 2, 38, 36 are never on time. I get to the bus stop about 15 minutes before the bus arrives and often wait over 40 minutes for a bus that is scheduled to run every 30 minutes. The company has been consistently lowering the quality of its service for the past few years. One of the worst public transport systems in Europe.

2024幎6月10日
自発的なレビュヌ
5぀星のうち5の評䟡

Lothian Buses are excellent in my


Lothian Buses are excellent in my opinion. I have no issues. I have also read some negative reviews, and clearly, "some people" haven't got a clue what it takes to run buses on time. I assume, most of these critics don't drive and are not familiar with weather and traffic congestion. So to summarise, Falls, your on a moving vehicle, losing balance happens when you stand up on a moving vehicle before the bus comes to a stop. The lights does read "Bus Stopping", so think about it, just take care. Advice, ring the bell and stay seated, or if standing, hold on tight. You to, have responsibility for your own safety.

"No wonder there is more cars on the road", & "buses running late". Ask yourself negative review author, what came first, the chicken or the egg? Buses have to compete with every other road user theses days and maintaining an on time, time table, especially during peak times and unexpected events, can be challenging.

Give the good people at Lothian Buses a break and have a bit of empathy.

Good job Lothian Buses, keep on going. Our communities rely on you.

2024幎5月29日
自発的なレビュヌ

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