Translink レビュー 

We booked the airport transfer coach from Dublin to Belfast. What they call "Goldliner" was a miserable experience.

The coach driver had the heat on full on what was one of the warmest nights of the year in mid-july.

He had no concept of what his passengers might be experiencing. We felt physically ill.

The passenger in front of us was so drunk he couldn't sit upright and it was clear to see he was that drunk when he boarded. He later ended up in the isle.

Bypass Translink Goldliner and book Aircoach or Dublin Express, both of which are much better operators.

If I could give it a nought would, been waiting 40 minutes rang bus station to be told bus was cancelled. Waiting for the next fingers crossed it comes. Cold wet miserable day for anyone to be waiting 1 1/2 hours.

Your website is a joke.Your ads for phoenix gas are ridiculously big and very easy to hit by mistake.
Your timetables are useless, because none of them are up to date.
Worst of all , when you try to get a bustimetable , it will give you a train one just awful

the 2j bus broke down and the second one ignored me and my friends an i am fuming becaise i needed that bus and i had to walk up at 12:38 the waterworks stop and i had to walk up for 2hrs and and im fuming

My husband and I travelled to Dublin on the 11am train and upgraded to first class. The gentleman Carl looked after us exceptionally well
He is a star !!

Bus was ment to come at 07:29 it came at 07:37 i was late to school because it made me miss my second bus i would understand if it was 2-3 minutes late due to traffic but not 8 minutes

Our inward journey getting to the O2 was fine. Issue was the return. Even though looking at the Monday to Friday timetable, there is a kind of small for "Friday only" with a severe lack of trains to get out of Belfast. It will be why I'll use the car next time rather than standing about Lanyon with everybody else given that there only seats for about a dozen. Totally ridiculous state of affairs!

Really awful- delayed this morning- then on return wanted to board Dublin enterprise but the gate closed even though the train was sitting there and 3 mins before departure. Staff are rude overall although there are the exceptions, I find the women to be more courteous and better customer service skills

i got on a bus at waterfront glider stop asked for 2 child singles as i’m only 16 and he put in 2 adults i said i was only 16 and i don’t have to buy adult ticket until im 17 he ask where’s my uniform i said i don’t go to school because i go to tech 6a bus absolutely ridiculous these bus drivers don’t need proof of anything they should do there job by driving and putting the right ticket in this is a disgrace.

Always late or too early. Was at the bus stop 5 mins early and it still came too early, as it was already down the street. Worst service, and the glider drivers are incompetent aswell

Couldn't complete my payment on line, such a rubbish website

Just trying to get home and the bus didn't even show up. Good thing I was able to get a lift but would've been put in a seriously bad situation if i couldn't.

Another bus cancelled without notice or explanation. When asked why was told to ask someone else. I've no idea why anyone visits Belfast when the public transport is so bad.

As a visitor to Belfast I didn't know how best to get around the city, however a very helpful Translink bus driver approached me to ask if I needed help. He told me which bus I needed and that if I made sure to use the same debit card I could ride the pink buses for just £4 per day. I would have spent much more on transport if he'd not been this helpful.

Yesterday and today, I was walking towards the glider at the Comber Road stop going to Belfast.This was at 7:06, the bus driver stopped on both occasions to give me time to authorise my pass. I am extremely grateful and thankful to the bus driver.

Absolutely terrible. Neither of their two apps work, fares are a joke (no student discount) and busses rarely arrive

I recently booked a First Class ticket from Portadown to Dublin, reserving a specific seat. Upon boarding, the conductor asked if I knew my seat number, which I confirmed. However, I found someone sitting in my seat claiming the "seat numbering wasn’t working." Surprisingly, the conductor confirmed this and simply told me to find another seat.

When I sat in the next available seat, I was confronted by that same conductor who rudely informed me it was saved for a group of four. They were entirely unhelpful, leaving me to navigate the situation alone.

The First Class upgrade was a complete waste of money. Why do Translink offer a seat reservation service if staff will not enforce or honor it?

Sitting on bus in Belfast when it clearly had broken down. Driver got out and walked off and when he came back there was zero interaction with the passengers and no update. The delay meant that most people missed getting an alternative bus. Drivers are borderline rude with zero personality. I think Translink as well as updating their fleet could give their staff additional training on how to interact with the public. God only knows owns what people from other more friendly parts of the world must think when they encounter such rude staff.

On the train Portadown to Belfast Saturday night and I think we were the only 2 NOT DRINKING ALCOHOL. The whole carriage looked like a really busy pub with drink cans and bottles and vaping and the conductor passed through checking tickets unconcerned as you like. 🙃 I'm confused 😕

My husband and I were in Sprucefield waiting on the 4.50pm bus to Lisburn. We boarded the bus and I went to put my bus pass in my handbag only to find I hadn’t got my handbag I’d somehow managed to leave it behind.
My husband jumped up and asked the driver if he could get off but the driver very kindly said he would go round the roundabout and bring us back to the bench where he had picked us up.
Panic turned to relief when I saw my bag lying on the ground under the bench.
I cannot thank the driver enough he was so very kind and helpful.
I tried to give him money when I was getting off the bus but he wouldn’t take it.
He was such a lovely guy one of life’s gentlemen. We are so very grateful to him as all my credit cards were in my handbag.
I hope someone from Ulster bus sees this review and rewards him in some way.
I don’t know if you have an employee reward scheme or employee of the month but if you have this gentleman deserves some sort of regognition. Once again we send our heartfelt thanks to him. Jane and Stephen