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5つ星のうち5の評価

I purchased a LoudCup after a mom that saw me with it at my son’s hockey game and loved it, so I decided to get one for her. Unfortunately, my initial order was lost in transit, but their customer s... もっと見る

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5つ星のうち1の評価

Terrible service, I ordered a cup and it never delivered for 2 years, then when I was reminded it never showed I asked for another only for it to be delivered across the country in New Hampshire aft... もっと見る

企業が回答しました

5つ星のうち5の評価

We were really excited about this cup as a gift for our sports kids, thinking it would give them a big morale boost. Sadly, shipping and handling can be a bit hit-or-miss, and the cup didn’t arrive in... もっと見る

企業が回答しました

5つ星のうち5の評価

I emailed the company to change the shipping address. I recieve a quick response with a resolution. I will order again

企業が回答しました

4.2

ほぼ満足

TrustScore 5段階評価の4

73件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I ordered a sports dad loud cup and I…

I ordered a sports dad loud cup and I received a sports mom loud cup. My son is a coach to his kids teams and I thought how much fun he would have with a sports dad loud cup. But received the mom cup. The Loud cup company is going to make it right and send me what I ordered. I will definitely be ordering more loud cups. Thank you so very much.

2026年1月19日
自発的なレビュー
5つ星のうち1の評価

Extremely disappointed

UPDATE TO ANSWER RESPONSE. You said to reach out to you, I already did and you know I did and you said no returns and pretty much gave me an attitude. Terrible customer service!

Extremely disappointed. The cup isn't as loud as advertised, didn't even sound the same as ad. Cup is very lightweight and prone to fall over. Not sturdy at all. Everything that shines isn't always a diamond. Called the loucup to return and they said they don't accept returns.

2026年1月19日
自発的なレビュー
Loudcup ロゴ

Loudcup からの回答

Hello Tammy,

Hi there,

I’m really sorry to hear about your experience, that’s definitely not what we want for our customers, and I understand how disappointing that must feel.

We’d love the opportunity to look into this further and see how we can help. Please email us directly at hello@theloudcup.com with your order number and a brief description of the issue, and our team will review your case as soon as possible.

We appreciate you taking the time to share your feedback, and we hope to make this right.

Best regards,

The LoudCup Team

5つ星のうち5の評価

Outstanding customer support

Had an issue with one of the 3 cups purchased, customer support was so responsive and kind even through the mayhem of the holiday season. They quickly replaced it. I would buy from them again. It has been a long time since I had such a positive experience! Stay LOUD!

2025年12月30日
自発的なレビュー
5つ星のうち5の評価

Amazing customer service

Amazing customer service! My fickle kid changed her mind on her color preference as soon as I completed the order. They quickly remedied it-and I am so thankful!
I can't wait to hear all of my neices and nephews playing the Loud Cup at Christmas!

2025年12月18日
自発的なレビュー
5つ星のうち3の評価

Bought it was shipped was lost

Bought it, was shipped, never recieved it. Was glad to have a speedy refund d but really wanted it for a Christmas present and now I dont have time to reorder, so need to find a different present.....

2025年12月13日
自発的なレビュー
5つ星のうち5の評価

Amazing product and customer service

I love my loud cup!! It’s so fun. I’ve bought several for myself in my daughters club and school colors and cups for other team moms. We have a noise army! I had a reed on one of the cups rip and inquired about a replacement part. The service rep had a cup in the mail within 4 hours. I wasn’t even expecting it!! That is amazing service and a company that stands behind their product. If you’re on the fence about getting a loud cup, DO IT! They are tons of laughs.

2025年12月11日
自発的なレビュー
5つ星のうち1の評価

LoudCups are JUNK and the CUSTOMER SERVICE IS HORRIBLE

Purchased 20 cups from Loudcup.com directly (dont ever do this). They simply failed to ship timely as their website promised. In fact, we are now two weeks post purchase and nothing. I have contacted them three times, nothing… just essentially a “wait” type response. It appears that they have a history of taking money and then not shipping their product. In some cases for months. You can find these on Amazon and get them in one day. And you will also see that the reviews indicate these are cheap. I did purchase 20 of these on Amazon directly as I wanted them for a Christmas party. They arrived in cheap plastic wrapping. They are made of cheap plastic. These are Dollar Store type cups. Certainly not work $20 each. I am returning all of them to Amazon as I cannot support a horrible company like this.

Months later, after reviews were written, they reach out asking about how to help. Just another example of how horrible this company is. I hope they are run out of business by a competitor.

2025年12月8日
自発的なレビュー
Loudcup ロゴ

Loudcup からの回答

Hello Mark,

We are so sorry for the delay.
Our team is dedicated to assisting you with your order.

Please email our support team so we can resolve the concern.

We look forward to hearing from you!

LoudCup Team

5つ星のうち5の評価

I am so thankful :)

I am so thankful :)
My loud cup broke and they are sending me a new one free to replace mine , and I am so happy and thankful best Christmas gift ever :) thank you so much for taking the time to talk to me today and help me out :)

2025年12月10日
自発的なレビュー
5つ星のうち5の評価

First Loud Cup Purchase

Made a purchase after seeing an ad for a sale that was being run. After the order was placed I reached out to customer service and received a response on the same day. Very satisfied!

2025年12月8日
自発的なレビュー
5つ星のうち5の評価

We got these loud cups for the moms on…

We got these loud cups for the moms on our son's hockey team. They are fantastic.They now hold hot liquid, so it's perfect for our tea and coffee.
The cup is an excellent size.
We were able to put our own branding on the cup to represent our hockey team. He even had the perfect colors of our hockey team.
The volume of these cups was perfect.It was enough sound for our boys on the ice to be able to hear us in the stands.
It also wasn't too loud to b overbearing on the crowd beside us.
I highly recommend reaching out to get your teams parents a set of these for christmas. Hockey tournaments are just starting.
You can brand them, however you like and get unique colors like your team jerseys

2025年11月29日
自発的なレビュー

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