I ordered the Jacob cot in 2022 for my daughter, the cot is sturdy and converts into a cot bed so saw my daughter through until she was 3! Now pregnant with my second child and realised that I had los... もっと見る
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Without a doubt this company is great! The customer service they provide is rare to see these days. They are super quick to get back to you and help you. My cot bed base broke and they sent me a... もっと見る
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Ho recentemente acquistato il lettino per la mia bimba in arrivo. Tempi di spedizione nella media, qualità ed estetica dei materiali più che soddisfacente. A seguito di un piccolo problema di un pa... もっと見る
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I bought a cot bed from Facebook but it had some pegs missing to hold the bottom panel up, i couldn't figure out what they were called so I contacted Love for Sleep and they very kindly sent me the... もっと見る
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企業情報
当該企業による記述
Love For Sleep is a premium nursery furniture brand, born in London in 2015 and designed and manufactured in Europe to the highest standards. We specialise in high-quality nursery furniture and baby sleep products, including cot beds, baby cots, next-to-me cribs, toddler beds, cot mattresses, bedding sets, baby blankets and other essentials for babies and young children. Our products are designed with comfort, safety and everyday family life in mind. Many of our furniture pieces are crafted from FSC-certified solid wood and made to meet strict safety standards, giving parents confidence and peace of mind when choosing products for their child’s nursery. At Love For Sleep, we believe that outstanding quality should be accessible to every family. We focus on beautiful design, durable materials, practical functionality and excellent customer service, making it easier for parents to create a safe, stylish and cosy sleeping space for their little ones. Designed with love, because every child deserves a great night’s sleep.
連絡先
LOVE FOR SLEEP LTD, Unit 6 Stewartby Business Park, Broadmead Road, MK43 9ND, Bedford, 英国
- contact@loveforsleep.co.uk
- loveforsleep.co.uk
4.8
優良
280件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Exceptional Customer Service
cannot recommend love for sleep highly enough. Bought a cot bed over 2 years ago. Contacted them today to enquire about the sides the newer version now has and they could not be more helpful!!
Customer service is outstanding so if you are in 2 minds of where to order your product from choose Love for Sleep as you will have no regrets !!
Thank you so much
2026年1月3日
自発的なレビュー
Love For Sleep からの回答
Dear Vicky,
Thank you so much for your lovely review!
We’re delighted to hear you had such a positive experience with our customer service, even after owning your cot bed for over two years. Your recommendation truly means a lot to us.
Thanks again for choosing Love For Sleep 💛
Warm regards,
Team LFS
Horrendous
Ordered a cot on the 28/11 was told expected delivery was 3-4th of December, ended up being delivered on the 1st (luckily worked from home this week) I was on all day 1st - not one knock on the door nor any parcels left. Waiting till the 4th - nothing. Contacted these saying I haven't received anything. A picture was sent (a small fraction of a door that they pointed out opened the opposite way) and a map showing where the vehicle was parked. The map was opposite my door but no parcel? Back and forth with this company just keep saying about the images not listening that I hadn't received it. I contacted Amazon who haven't helped because this company declined resend or a refund! Almost £180 down right before Christmas and no help of Amazon or this company. Beyond disappointed!
2025年12月4日
自発的なレビュー
Love For Sleep からの回答
Hello,
We’re very sorry to hear about your experience and understand how frustrating this situation must be, especially at such an important time.
Please rest assured that we take cases like this seriously. If you have not already done so, we kindly ask you to contact us directly through the Amazon platform so we can investigate this further and work towards a resolution as quickly as possible.
Kind regards,
The Love For Sleep Team
Excellent and quick customer service
The dust cover of the cot drawer was bent and almost falling off.
After receiving a replacement cover, everything fits perfectly now.
Thank you for your quick response and great customer service!
2025年12月8日
Love For Sleep からの回答
Dear Mohammad,
Thank you so much for your kind feedback!
We’re really glad we could resolve the issue quickly and that everything fits perfectly now. It means a lot to hear your positive experience. If you ever need anything in the future, please don’t hesitate to contact us.
Warm regards,
Team LFS
Amazing customer service
Amazing company. The two times that I've dealt with support, they've been nothing short of amazing. I needed a replacement part for a cot I bought two years ago that my now-toddler damaged. They were quick in their response and provided a solution that was beyond what I was ever expecting. They even shipped the part for next day delivery. I can't recommend enough. The cots themselves are great and look good but the customer service is unparalleled. Thanks again for your help!
2025年12月1日
自発的なレビュー
Love For Sleep からの回答
Dear Doja,
Thank you so much for your amazing feedback!
We’re really glad to hear that our support team was able to help quickly and that the replacement part exceeded your expectations. It’s great to know the cot has served you well, and we truly appreciate your recommendation. If you ever need anything else, we’re always here to help!
Warm regards,
Team LFS
Great product fast delivery outstanding…
Great product fast delivery outstanding quality
2025年11月19日
自発的なレビュー
Love For Sleep からの回答
Dear ART,
Thank you for your lovely feedback!
We’re delighted to hear that you’re happy with the product, the fast delivery and the quality. If you ever need anything else, we’re always here to help!
Warm regards,
Team LFS
Love For Sleep からの回答
Dear Seren,
Thank you so much for your kind words! We're delighted to hear that you were pleased with our customer service. If you ever need anything else, we're always here to help.
Kind regards,
Team LFS
Great customer service.
Great customer service.
Had an issue with some of the screws missing over a year after purchasing the crib, and they solved it immediately.
Replied immediately to my query and sent the missing screws (plus many more) within 2 days.
Very happy with everything!
2025年11月17日
自発的なレビュー
Love For Sleep からの回答
Dear Sara,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with our customer service.
Thank you once again for choosing us!
Warm regards,
Team LFS
Amazing Service
I would definitely recommend them, they look after their customers very well!
2025年11月12日
自発的なレビュー
Love For Sleep からの回答
Dear TR,
Thank you so much for your kind words!
We're truly happy to hear that you’re pleased with our service and that you’d recommend us. Taking good care of our customers is always our top priority.
Warm regards,
Team LFS
Kind and Quick
My friend passed a beautiful Love for Sleep cot to my family for my first baby. We were just missing some parts and after contacting via email, Love for Sleep was super responsive and kind in sending us the missing parts. Thank you!
Stella
2025年11月14日
自発的なレビュー
Love For Sleep からの回答
Dear Stella,
Thank you so much for sharing your kind words!
We’re truly happy to hear that the cot could continue its journey with your family and that our team was able to help you quickly with the missing parts. Wishing you and your little one lots of comfort, sweet dreams and joyful moments ahead!
Warm regards,
Love For Sleep Team
Fantastic service supplying assembly…
Fantastic service supplying assembly parts which we had lost !
2025年11月6日
自発的なレビュー
Love For Sleep からの回答
Dear Richard,
Thank you so much for your kind feedback!
We’re really glad we could help you with the replacement parts and that you’re happy with our service!
Warm regards,
Team LFS
I was gifted a cot but unfortunately…
I was gifted a cot but unfortunately there was no part F. This wonderful company has supplied this free of charge. Excellent customer service.
2025年11月5日
自発的なレビュー
Love For Sleep からの回答
Hi Lynne,
Thank you so much for your kind words!
We’re really glad we could help and that you now have everything you need for your cot. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
Warm regards,
Team LFS
Love For Sleep からの回答
Dear Shamas,
Thank you so much for your kind feedback!
We’re delighted to hear that you’re happy with both the product and our service. Your satisfaction means a lot to us!
Warm regards,
Team Love For Sleep
Excellence!
The support of this retailer is above and beyond. Their products very money efficient but worth every penny! I have had a cot from them for 5 years now which my daughter used and now my son is using. The durability is incredible. Also, they were able to assist me 5years later at no charge, next day delivery, with some new parts I was looking for due to accidental damage of the cot. The customer service was so supportive, prompt, helpful and kind. Would definitely recommend!
2025年10月20日
自発的なレビュー
Love For Sleep からの回答
Hi,
Thank you so much for your wonderful feedback!
We’re truly delighted to hear that your cot has served your family so well over the years and that both your daughter and son have enjoyed using it. Our goal is to provide long-lasting, high-quality products and caring customer service, so it means a lot to know we met your expectations even after several years.
We really appreciate your recommendation and continued trust in Love For Sleep!
Best regards,
Team LFS
Excellent customer service
I lost the screws for my cot and when I contacted Love for sleep, I received excellent and prompt customer service! They offered to send me a new set of screws free of charge which was really nice of them! Would definitely recommend
2025年10月22日
自発的なレビュー
Love For Sleep からの回答
Dear Insiya,
Thank you so much for your kind words!
We’re so glad we could help and get your cot back to use quickly. Our team always strives to offer prompt and caring support, so it’s lovely to hear your positive experience. We truly appreciate your recommendation and trust in Love For Sleep!
Warm regards,
Team LFS
Amazing product
Amazing product, very well made
Fantastic after sale care and customer support.
2025年10月21日
自発的なレビュー
Love For Sleep からの回答
Dear Federica,
Thank you so much for your kind words!
We’re thrilled to hear you’re happy with both the product and our customer service. Your satisfaction means a lot to us — thank you for choosing Love For Sleep!
Best regards,
TEam LFS
I lost a full set of screws
I lost a full set of screws, I emailed love for sleep and they were very prompt in responding to me and have sent me a full set out free of charge! The cot is beautiful and I highly recommend!
2025年10月20日
自発的なレビュー
Love For Sleep からの回答
Dear G,
Thank you so much for your kind words!
We’re so glad to hear that our team was able to help you quickly and that you’re happy with your cot. Your recommendation means a lot to us!
Warm regards,
Team LFS
Very happy with my purchase
Very happy with my purchase, the cot bed arrived quickly and was easy to put together.
2025年10月9日
Love For Sleep からの回答
Dear Charlotte,
Thank you so much for your kind feedback! 💛
We’re delighted to hear that your cot bed arrived quickly and was easy to assemble. Wishing you and your little one many peaceful nights ahead!
Kind regards,
The Love For Sleep Team
Bought a cot and it had a fault in the…
Bought a cot and it had a fault in the timber. Customer services were straight on it and a new one was shipped the next day.
Would pur have from them again
2025年10月8日
自発的なレビュー
Love For Sleep からの回答
Dear Mark,
Thank you for your kind words! We’re glad we could resolve the issue quickly and that you’re happy with the replacement. We truly appreciate your trust and look forward to serving you again! 💛
Best regards,
Team LFS
Absolutley outstanding customer…
Absolutley outstanding customer service, they really went above and beyond to help me with my problem and solve it quickly. Can't thank them enough for their help.
Would definitley recommend this company and will be using again.
Also, purchased the mint Jacob cot bed which is absolutley gorgeous, simple to put together and follow the instructions too.
2025年9月22日
自発的なレビュー
Love For Sleep からの回答
Dear Trish,
Thank you so much for your wonderful feedback! We’re delighted you’re happy with our service and love your Jacob cot bed. Your recommendation truly means a lot to us! 💚
Warm regards,
Team LFS
I absolutely love the bed and the…
I absolutely love the bed and the mattress. Its worth the money.
2025年8月14日
Love For Sleep からの回答
Dear Henry,
Thank you so much for your lovely feedback!
We’re delighted to hear that you love both the bed and the mattress and that you’re happy with your purchase.
Warm regards,
Team LFS
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