Loveoutlet レビュー 

Loveoutlet からの回答

2020年12月22日

Dear Deborah, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.

Loveoutlet からの回答

2020年12月15日 に更新

Dear Gemma, we emailed you on December 9th and have not heard back from you. Your parcel was returned to us as the address was either incomplete or incorrect and Royal Mail was unable to deliver your parcel. I have emailed you again, please respond so we can re-dispatch your order to the correct address.

Loveoutlet からの回答

2020年12月3日

Dear Iain,

I believe there is a typo in your review and you meant to write "Your pictures dont ring true to the actual size". I'm sorry to hear about your experience, I see you placed an order with 2 of our best seller products and you are the very first to make a complaint about either of these after we have sold hundreds this year alone. I'm afraid not all pictures of all our products on our website contain visual size comparison clues or scales, however every single product description on our website contains detailed and precise measurements, including total length, insertable length, diameter & circumference in order to provide an as accurate as possible description of the product to our customers. All orders and customers on our website are eligible for a return & refund should they simply be disappointed with a product they purchased. I notice you have not chosen to make use of this service and therefore imagine you are satisfied with the products you have purchased. I have emailed you personally in order to find out more and look forward to hearing from you.

Kind regards,
Loveoutlet

Loveoutlet からの回答

2020年12月3日

Dear David Ogden, we have looked into the comments in your review with detailed attention and I'm afraid the facts you bring forward are simply not true. We have received no communications from you whatsoever. You have placed 2 orders with us, a first order on November 3 with one item, which was delivered and signed for on delivery by Royal Mail and a second one on 27 November with one item, which was again delivered and signed for on delivery by Royal Mail with the same name and signature. We seriously question the motivations behind this review.

Loveoutlet からの回答

2020年12月3日

Dear Howard, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.

Loveoutlet からの回答

2020年12月2日

Dear Stu, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.

Loveoutlet からの回答

2020年11月12日

Dear Pauline, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.

Loveoutlet からの回答

2020年11月9日

Hi Tina, it's reviews like yours that put a smile on our faces, make us love what we do and come back to work every morning :-) Thank you very much for sharing this with us and the community, we're glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.

Loveoutlet からの回答

2020年10月24日

Hi David, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.

Loveoutlet からの回答

2020年10月15日

Dear Ms Thomson, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.

Loveoutlet からの回答

2020年10月12日

Hi Gordon, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.

Loveoutlet からの回答

2020年10月10日

Hi Maureen, I'm terribly sorry to hear about your experience. We do offer a free return & exchange service for all products that are defective, I wish you had got in touch with us prior to writing this review. I have just sent you an email, please feel reply on there or contact us on hello@loveoutlet.co.uk

Loveoutlet からの回答

2020年10月7日

Hi Karen, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.

Loveoutlet からの回答

2020年9月20日

I'm terribly sorry about your experience. I have looked into this and I see you placed an order on our site on Saturday 12th September, your order was correctly dispatched on Monday 14th September (as you can see on Royal Mail tracking website's history) and you received a confirmation on the same day with a Royal Mail Tracked48 tracking number. I can only agree you should have received your order by now but I'm afraid we are not responsible for any delays with Royal Mail. I wish you had got in touch with us or with Royal Mail directly prior to writing this review. Please feel free to contact us on hello@loveoutlet.co.uk if you have any questions.

Loveoutlet からの回答

2020年9月11日

Hi Tommy, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.

Loveoutlet からの回答

2020年9月7日

Hi Bernadette, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.

Loveoutlet からの回答

2020年8月23日

Thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.

Loveoutlet からの回答

2020年8月2日

Hi Craig, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to delivering many more fun products to you as fast as possible :-)