Love Raid レビュー 224

TrustScore 5段階評価の2

2.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

n’achetez pas leurs bottes!! 70€ je les ai porté deux fois le cuir est déjà entrain de s’enlever le talons est de travers à force de marcher parterre. je les ai même pas porter bcp de fois très mauvai... もっと見る

5つ星のうち1の評価

My second bad review for this company. Absolute scammers- they won't refund a missing package and pass it off as being Hermes (courier) fault. Never have I come across this. Truly dreadful cus... もっと見る

企業が回答しました

5つ星のうち3の評価

The shoes are beautiful and seem to be of great quality. Upon wearing my boots to dinner, I came home to notice scuff marks. Considering I’ve worn them for maybe 5 hours max at this point, to which I... もっと見る

企業が回答しました

5つ星のうち1の評価

I was really looking forward to finally having shoes from Love Raid because they were just so beautiful but I couldn't afford them before, and when finally got them the quality turned out terrible...... もっと見る

企業情報

  1. 靴屋

さまざまな外部ソースから提供された情報

Worldwide shipping of the latest fashion in womens footwear, taking inspiration from catwalk, bloggers and celebrity style - delivered direct to your door.


連絡先

2.1

期待以下

TrustScore 5段階評価の2

224件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Timely delivery

Great service, timely delivery.

2020年9月8日
自発的なレビュー
Love Raid ロゴ

Love Raid からの回答

Hi Irene,

We're glad to see you were impressed with the service you received from us here at LoveRaid. We hope you love your shoes and have a lovely day!

Much love xo

5つ星のうち5の評価

Brilliant shoes definitely recommend

2020年9月8日
自発的なレビュー
Love Raid ロゴ

Love Raid からの回答

Hi Linda,

We're so happy to hear you love your shoes so much! Your kind words mean the world to us! Don't forget to sign up for our newsletter over on our website, that way you can get exclusive discount to buy more shoes to love even more!

Big loves xo

5つ星のうち1の評価

There's not a position for NO STARS

There's not a position for NO STARS. I ordered a pair of shoes over 2 months ago and I keep getting emails to say they're on their way .... WHERE IS MY SHOES. I've had enough waiting

2020年9月4日
自発的なレビュー
Love Raid ロゴ

Love Raid からの回答

Hi Yvette,

We're really sad to see a one-star review for us here due to an issue with the courier.

Nevertheless, I chased this up for you after your last email earlier today and Hermes were able to confirm the package as lost in transit to us, so we have refunded your order for you. Apologies for the delay in this, but we do need confirmation from the courier before we're able to issue any refunds and we don't, sadly, have control over when they provide these updates to us.

I have confirmed the details for this via email to you already, and apologies for the delay in this having been sorted for you, Yvette.

5つ星のうち5の評価

Quick response to a complaint

I received a pair of boots from here for Christmas. Only wore them a hand full of times and they began to fall apart so I messaged them on Instagram and got a quick response asking me to email the customer service, I did this and had a really quick reply and a replacement pair is on the way.. all with in 24 hours! Probably one of the best customer services I’ve ever received!

2020年9月2日
自発的なレビュー
Love Raid ロゴ

Love Raid からの回答

We're over the moon to hear you're so impressed by our customer service, and hope you love the new boots even more!

Don't forget to register to our newsletter (who doesn't love special discounts, am I right?!) - stay safe and stay golden! x

5つ星のうち1の評価

You sent me the wrong colour shoes

You sent me the wrong colour shoes and I emailed yourselves with the pic and I’ve had no reply this was weeks ago now

2020年9月1日
自発的なレビュー
Love Raid ロゴ

Love Raid からの回答

Hi Katie,

We're sad to see a bad review despite having tried to assist you, but sorry to hear you've had an issue with your order.

I can see from your initial email you seemed to have received the wrong colour shoes, so we replied on the 21/08 asking for some photos to try find out which part of your order was wrong, but we've not received anything back from you yet. :(

Our returns process is available on our website, so please follow the link below if you'd like a refund on any part of your order and we'll do what we can to get this sorted:
https://loveraid.com/pages/returns/

Again, we're really sorry to hear you had an issue with your order, but I hope this helps!

5つ星のうち5の評価

I love my new LoveRaid boots

I bought my new boots from LoveRaid & I absolutely love them!! I also got a very nice comment from a strange lady saying she also loved my boots,this made me smile & gave me a little bit more confidence. II would recommend them all day long!! Keep up the good work LoveRaid & I am now a very loyal customer.

2020年8月16日
自発的なレビュー
Love Raid ロゴ

Love Raid からの回答

Hi Yolanta, it's to hear you love your purchase and that you feel awesome in them!

Keep smiling and look after yourself. Make sure you signup to our newsletter from our website, that way, you get to receive special discounts and early access to promotions!

much love x

5つ星のうち5の評価

Good customer service

Good customer service. Items delivered on time. Nice shoes, love love, love them...xx

2020年8月11日
自発的なレビュー
Love Raid ロゴ

Love Raid からの回答

Hi Antoinette, it's awesome to hear that you are happy with both your item and the customer service you have received.

It's hard to please everyone, and sometimes the issues are beyond our control (i.e. shipping and deliveries).

Make sure you register for our newsletter, that way you can receive some cute discount codes ;)

5つ星のうち5の評価

Excellent customer service

Excellent customer service, dispatch was super quick and the shoes are absolutely fab! Couldn’t recommend enough!

2020年7月31日
自発的なレビュー
Love Raid ロゴ

Love Raid からの回答

Hi Alex, it's great to hear that you are happy with both your item and the service you have received.
We try our best to provide excellent, personalised customer service to everyone.

Make sure you register for our newsletter, that way you can receive some cute discount codes ;)

5つ星のうち1の評価

account set up very difficult

account set up very difficult, glitches.

2020年7月27日
自発的なレビュー
Love Raid ロゴ

Love Raid からの回答

Hi Ant, our customer service team can be contacted via our website if you have issues creating accounts or using our website. It's sad to see a bad review when you have not reached out to our team.

Please follow the customer service links on our website, they are there to help you.

5つ星のうち1の評価

I'm having trouble creating an account…

I'm having trouble creating an account please help???? 🙄

2020年7月18日
自発的なレビュー
Love Raid ロゴ

Love Raid からの回答

Hi Laweeza786, we're sorry to see you have left a bad review regarding your issue, we have a customer service team available for issues like this via our website, unfortunately, as we are unable to match your details to any account as you have not made any purchase, there is little we can do via Trust Pilot.

Please follow the customer service links on our website, they are there to help you.

5つ星のうち5の評価

I just received my order and I totally…

I just received my order and I totally love the shoes. so beautiful, surely I will be ordering more. 5 stars

2020年7月17日
自発的なレビュー
Love Raid ロゴ

Love Raid からの回答

Hi Alisa, we are so so glad you love your purchase, tell your friends, tell everyone! ;)

Come back and visit us again real soon. Tip.... sign up for our newsletter and get exclusive discounts ;)

5つ星のうち5の評価

very pleased

2020年7月13日
自発的なレビュー
Love Raid ロゴ

Love Raid からの回答

Hey, those little few words mean the world to us - thats awesome!

5つ星のうち5の評価

Got my order in 3 working days

Got my order in 3 working days! Absolutely delighted with my shoes and quality.

2020年7月11日
自発的なレビュー
Love Raid ロゴ

Love Raid からの回答

Hey Biba, great to hear your delivery arrived quickly for you, we, as have many online retailers, have experienced a few delays from carriers, mainly due to the huge uplift in terms of deliveries during COVID. Our carriers are working hard, and yes they sometimes mess up or let is down, but things are starting to return to normal. So happy to hear you love your purchase, make sure you signup for our newsletter to receive discount codes direct to you inbox!

Have an awesome day. x

5つ星のうち5の評価

Fab great service and love the shoes!

2020年7月11日
自発的なレビュー
Love Raid ロゴ

Love Raid からの回答

Hey Rachel, the team here are so happy that you love your shoes and have received great customer service. We take so much pride in what we do and how we do it, and it's nice to hear back when customers are happy!

Much love x

5つ星のうち5の評価

Great value for money

2020年7月6日
自発的なレビュー
Love Raid ロゴ

Love Raid からの回答

Hey Diana, its great to hear that you love your purchase and it's great price. Make sure you sign up to our newsletter as we send out other discount codes during the month that will save you a little more making us always good value!

5つ星のうち1の評価

Ordered two pairs of mules in a size 6…

Ordered two pairs of mules in a size 6 but one pair were a size 4 when I try to go to returns, the page is error. Where do I return goods too??

2020年7月5日
自発的なレビュー
Love Raid ロゴ

Love Raid からの回答

Hi Christina, sorry to hear that you have received the wrong item in your order, when we mess up your full order is refunded, so you don't have to pay any of the return shipping charges. You can find out how to create a returns label on our website, just visit https://loveraid.com/pages/returns/ and we will get things sorted for you.

Again, we're sorry that you had a problem, but things will be sorted for you.

5つ星のうち5の評価

Absolutely amazing boots

Absolutely amazing boots. They feel like leather even though pu. Made so well. Customer service were great in helping me track my parcel. I will definitely be buying again. Gorgeous. Thank you so much love raid.

2020年6月18日
自発的なレビュー
Love Raid ロゴ

Love Raid からの回答

Hi Bernie, thanks for the kind words! The RAID team are always excited to receive nice feedback, especially when they work so hard to keep customers happy and informed, as sometime things do go wrong. We are so glad you love your purchase and that you will be back again shopping with us soon. x

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