Loyalpetsvip レビュー 

Imani a résolu ma situation, excellente réactivité et aide à porter.
Pour le service, Imani vaut 5 étoiles mais je laisse 3 étoiles pour mon expérience avec loayalpetsvip.

I am waiting for a refund as I never agreed to become a member... it was advertised as a €2 payment and nearly €50 was deducted by the above.
I was asked to review to get my refund.

Dear Paula,

I hope this message finds you well. My name is Emerald, Escalation Team Manager for loyalpetsvip.com. I have reviewed your recent case with our Customer Service and sincerely apologize for any inconvenience you experienced.

To make things right, I am making an exception to our standard policy of not offering refunds and will immediately refund all your membership fees. I will also ensure your account is cancelled with immediate effect to ensure you do not receive any more membership charge.

To allow me to proceed with the refund, I would greatly appreciate it if you could take a few minutes to leave a positive review on Trustpilot evaluating my services. Please send a screenshot or your review link when you successfully submit. Your feedback helps me continue providing excellent service.

**Important: Do not mention the word "refund" or "cancellation". A review with a 1,2 or 3 stars does not guarantee a refund.

Here is how to leave your review:

1. Click on this link:
2. Rate your experience (5 stars is appreciated).
3. Share your thoughts, highlighting any of the following options (‘Problem solved by Emerald, ‘Thank you Emerald, ‘Thanks for the help Emerald’).
4. Submit your review by clicking on ‘Continue to Google’ or ‘Continue to email’.

Once completed, please confirm with "YES" and I will go ahead and finalize the process of your request. Kindly note that as soon as I proceed with the refund, you should receive the money within 5 to 7 business days. If you don’t see the funds within 10 days, please reach out to me directly, and I’ll resolve any issues.

I appreciate your time and feedback. Kindly reach out to me if you have more concerns or need assistance.

Warm regards,
Emerald
Escalation Team
Swift and thorough - [Support #17]

Total fraude!!!! They charge your credit card without your consent.

Now they ask for more personal information to be able to reflect. But it happened to my girlfriend's creditcard. They still did not pay back everything. No way that they will receive more personal info. Scum they are!

They are advertising Lancome Advent Calendars on Facebook. I am a fond Lancome user. It seems to be a scam as it redirects you to another payment platform to complete your payment details again. Not sure if this is legit and if it's just another scam going around.

The company is very good even though I didn't experienced much but will like to redo my membership in the future again

Excelente atención, y seguimiento a dar respuesta a las dudas

Je n'ai jamais demandé d'adhérer à votre site. En effet j'ai fait un paiement sur Facebook pour un jeu et c'est vous qui m'avez prélevée. Vous m'aviez dit que vous aviez déjà procédé à mon remboursement et maintenant vous me dîtes dans votre dernier mail que je dois répondre à une enquête de satisfaction pour le remboursement soit fait. Je vais porter plainte pour fraude si vous ne me remboursez pas sous 5 jours.

Thanks to manager Paula, good and prompt work. I received answers to all questions

The company agreed to refund my money and helped me with that Declan

Es ist eine gute & seriöse Seite.
Danke an Paula die sich sehr um ihre Kunden bemüht
Kann ich empfehlen

Buongiorno volevo ringraziare Diamond per la sua disponibilità.

Gracias por la ayuda

I have a great experience with Mason, he help me a lot and he had answer all my question. Thank you for all!

Muy buena atención al cliente por parte de Paula

Buon servizio da karl