Lucen Software レビュー 

Lucen Software からの回答

2024年6月10日

Thank you for your 5-star review of the Office Timeline add-in, Mehar! I hope you enjoy using our product and that it brings value to you.

Best wishes,
Sebastian Stingu - Head of Marketing

Lucen Software からの回答

2024年6月5日

Thank you for your purchase and 5-star review of the Office Timeline add-in, Paul! We are delighted that you find the tool to be useful for creating and presenting macro-schedules for your clients and top management, and that you are pleased with its critical path functionality.

Best wishes,
Sebastian Stingu – Head of Marketing

Lucen Software からの回答

2024年5月29日

Hi, Antonio! Thank you for purchasing an Office Timeline license and for reviewing our add-in. We are thrilled to know that the tool brings value to your work as a product/project manager and that you are pleased with its interface and usability which allow you to easily create and update your PowerPoint roadmap slides.

With regards to the missing aspects that you have pointed out:

• The ability to move multiple items simultaneously in Timeline View – it is true indeed that this is not possible in Timeline View. However, you can perform this action directly on your slide. Simply press CTRL and select all the item-associated shapes you want to move and then drag and drop them into the new position. After you do this, don’t forget to click “Accept changes” on the Office Timeline ribbon, so that the changes are saved and the timeline is adjusted accordingly (i.e., the milestone/task titles are moved along with their corresponding shapes).

• Maintaining multiple slides with different views but sharing the same data in the background – this is also possible by duplicating the initial slide (which should offer the most comprehensive view of your data) as many times as necessary (depending on the number of perspectives you want to provide to your audience), and then by using the add-in’s Hide functionality. This feature will allow you to filter your information and leave only the details you want to be displayed, without deleting them. Please refer to the support articles below to find out more about how this works:

https://support.officetimeline.com/hc/en-us/articles/205152047-Hide-milestones-and-tasks-without-deleting-them

https://support.officetimeline.com/hc/en-us/articles/7493336712855-How-to-hide-and-unhide-Swimlanes-or-Sub-swimlanes

I hope these will prove useful to you. For further assistance with any of our product’s features, don’t hesitate to reach out to support[at]officetimeline.com. One of our representatives will gladly be of service.

Best wishes,
Sebastian Stingu – Head of Marketing

Lucen Software からの回答

2024年5月8日

Hello Gregoire! Thanks so much for your amazing review of the Office Timeline add-in! We are very glad that you find the tool to be a quality product and that it has brought value to your work, helping you present complex plans in a high-level summary view.

Best wishes,
Sebastian Stingu – Head of Marketing

Lucen Software からの回答

2024年5月8日

Hi James! Thank you for having chosen Office Timeline and for taking the time to provide this candid review of our product. It’s great that the add-in has helped you create high-level visuals for stakeholder presentations and summary documents.

In terms of the tool's price, we strive to ensure value for money and provide the best experience possible by constantly improving it. We release new functionalities on a regular basis, and your subscription entitles you to free updates and access to upcoming features, so that you always get the best of Office Timeline. You can access a full list of the updates that have been released by accessing the link below:
https://www.officetimeline.com/office-timeline/updates

We are sorry to learn that the tool no longer brings you value for money. If you don’t want to renew your subscription with us, make sure that you turn the auto-renewal setting off by following the steps in the article below:

https://support.officetimeline.com/hc/en-us/articles/115004573428-How-to-cancel-auto-renewal-for-my-subscription

Meanwhile, you are welcome to use the free version of the add-in. Thank you again for being an Office Timeline customer.

Best wishes,
Sebastian Stingu – Head of Marketing

Lucen Software からの回答

2024年4月30日

Thank you, Bill, for taking the time to review the Office Timeline add-in. I am happy to hear that you enjoy using the tool.

With regards to your resulting visuals not being easy to format, I need to remind you that the product is intended to help with the creation of high-level summary plans rather than that of complex ones. However, there are a few recommendations that you can implement in order to maximize the layout of richer sets of data:
• Grouping tasks on the same row:
https://support.officetimeline.com/hc/en-us/articles/360000299847-How-to-show-multiple-tasks-on-one-row

• Splitting your data across several slides when you import it from:
o Excel: https://support.officetimeline.com/hc/en-us/articles/360050348633-Split-your-Excel-data-across-multiple-timeline-slides
o MS Project: https://support.officetimeline.com/hc/en-us/articles/360049562194-Split-your-MS-Project-data-across-multiple-timeline-slides

• Customize multiple elements simultaneously: https://support.officetimeline.com/hc/en-us/articles/4414156984599-Customize-multiple-timeline-elements-simultaneously

I hope these will prove useful to you. Depending on the outcome that you have in mind, other such tips could be applied to enable you to improve the resulting graphics. This is why I warmly recommend that you book a free one-on-one training session with one of our Timeline Experts so that you can provide more details about the desired output and receive assistance tailored to your exact needs.

To schedule a training session, please use the link below:
https://calendly.com/otlt/office-timeline-customer-success

Best wishes,
Sebastian Stingu – Head of Marketing

Lucen Software からの回答

2024年4月25日

Thank you for being an Office Timeline customer and for your 5-star review, Jim! We are absolutely stoked to learn that you find our product to be a quality tool and that you are pleased with its productivity.

Best wishes,
Sebastian Stingu – Head of Marketing

Lucen Software からの回答

2024年4月19日 に更新

Hello Pim! Thank you for purchasing an Office Timeline license. We are sorry to hear that you have encountered an issue with the activation process, having to enter your license key whenever you start PowerPoint. This is not normal behavior and is usually related to two possible root causes:

1) A corrupt license file;
2) Security restrictions placed on the user’s account where the user’s registry key has its read/write privileges turned off. This prevents PowerPoint from using Office Timeline properly.

To remedy this problem, please refer to the step-by-step support article below:

https://support.officetimeline.com/hc/en-us/articles/204337208-Office-Timeline-keeps-changing-to-Free-Edition

We hope this will prove useful to you. If the issue still persists, please don’t hesitate to reach out to us at support[at]officetimeline.com – one of our representatives will gladly help you.

Best wishes,
Sebastian Stingu – Head of Marketing

Lucen Software からの回答

2024年4月19日

Hi Basit! Thank you for using the Office Timeline add-in and for this awesome review of its functionalities and value as a project plan visualization tool. We’re delighted to hear that our product provides a quality solution to your project planning needs and brings benefits in terms of productivity across your organization.

Best wishes,
Sebastian Stingu – Head of Marketing

Lucen Software からの回答

2024年4月19日

Thank you, Roger, for choosing Office Timeline and for rating the add-in with 5 stars. We are thrilled to know that our product is making your life easier.

With regards to the tool’s price, we strive to ensure value for money and provide the best experience possible by constantly improving it. We release new functionalities on a regular basis, and your subscription entitles you to free updates and access to upcoming features, so that you always get the best of Office Timeline.
Please make sure to update the app whenever notified so that you don't miss out on its latest improvements.

In terms of renewing your subscription with us, I want to let you know that the default setting is for the license to auto-renew. Follow the simple steps in the article below to turn this off:

https://support.officetimeline.com/hc/en-us/articles/115004573428-How-to-cancel-auto-renewal-for-my-subscription

Best wishes,
Sebastian Stingu – Head of Marketing

Lucen Software からの回答

2024年4月17日

Hello Eslam! Thank you for taking the time to provide your feedback on the Office Timeline add-in. We are happy to hear that the tool helps you enhance your presentations.

With regards to the functionalities offered by your subscription, we are sorry to learn about your disappointment. As part of our efforts to be transparent about what each of the add-in’s versions includes, we give users access to a comprehensive feature comparison table at the bottom of our product pages:
https://www.officetimeline.com/office-timeline/pro
https://www.officetimeline.com/office-timeline/pro-plus

In terms of our pricing system, we do strive to ensure value for money and provide the best experience possible by constantly improving the tool. We release new functionalities on a regular basis, and your subscription entitles you to free updates and access to upcoming features, so that you always get the best of Office Timeline.

Please make sure to update the app whenever notified so that you don't miss out on its latest improvements.

If you feel that the application does not fulfill the purpose you had in mind for it, you can take advantage of our 30-day money-back guarantee by requesting a refund using the link below:
https://support.officetimeline.com/hc/en-us/requests/new

Best wishes,
Sebastian Stingu – Head of Marketing

Lucen Software からの回答

2024年4月11日

Thank you for taking the time to review the Office Timeline add-in, Steve! We are glad that you find the tool to be a reliable project planner.

In terms of the tool's price, we do strive to ensure value for money and provide the best experience possible by constantly improving it. We release new functionalities on a regular basis, and your subscription entitles you to free updates and access to upcoming features, so that you always get the best of Office Timeline.

Please make sure to update the app whenever notified so that you don't miss out on its latest improvements.

If you feel that the application does not fulfill the purpose you had in mind for it, you can take advantage of our 30-day money-back guarantee by requesting a refund using the link below:
https://support.officetimeline.com/hc/en-us/requests/new

Best wishes,
Sebastian Stingu – Head of Marketing

Lucen Software からの回答

2024年4月10日

Hi David!

Thank you for being an Office Timeline customer and for your 5-star rating. We are so happy to know that you find value in using the add-in, and that you are pleased with the tool’s productivity and the level of technical support service received.
In terms of pricing, we do strive to ensure value for money and provide the best experience possible by constantly improving our product. We release new functionalities on a regular basis, and your subscription entitles you to free updates and access to upcoming features, so that you always get the best of Office Timeline.

Please make sure to update the app whenever notified so that you don't miss out on its latest improvements.

Best wishes,
Sebastian Stingu – Head of Marketing

Lucen Software からの回答

2024年4月9日

Thank you, Gajendra, for your purchase and 5-star review of the Office Timeline add-in! It’s great to hear that you are pleased with the tool’s usability, level of development, and its range of templates.

Best wishes,
Sebastian Stingu – Head of Marketing

Lucen Software からの回答

2024年3月21日

Thank you for the feedback provided on the Office Timeline Online’s productivity, Vilasini!

As part of our efforts to continuously improve the web-based tool so that value for money and feature parity with the desktop add-in be ensured, we regularly release new functionalities and enhancements. One of the top priorities on our product development roadmap is to offer our users the ability to add and track dependencies, as well as to highlight the critical path of a project. Your subscription entitles you to free updates and access to upcoming features, so that you always get the best of the Office Timeline products. These being said, please keep an eye on the in-app notifications that we send whenever a new feature becomes available.

You can also view the full updates and release history for Office Timeline Online by accessing the link below:
https://www.officetimeline.com/online/updates

Best wishes,
Sebastian Stingu – Head of Marketing

Lucen Software からの回答

2024年3月21日 に更新

Hi there! Thank you for using the Office Timeline add-in and for reviewing it so kindly. We are absolutely stoked to learn that the tool brings value to you, helping you create quality timelines in an easy and time-efficient manner.

Best wishes,
Sebastian Stingu – Head of Marketing

Lucen Software からの回答

2024年3月21日 に更新

Hello James! Thank you for purchasing the Office Timeline add-in and for rating our product with 5 stars. I am delighted to know that the tool is helping improve communication and alignment within your company and departments.

Best wishes,
Sebastian Stingu – Head of Marketing

Lucen Software からの回答

2024年3月19日

Hello Christian! Thank you for choosing Office Timeline and for your review. I am glad to know that you're enjoying using the app!

Best wishes,
Sebastian Stingu – Head of Marketing

Lucen Software からの回答

2024年3月21日 に更新

Hello Damien! Thank you for being an Office Timeline customer and for your awesome 5-star review. I am thrilled to know that you find the app easy to use and that it frees up time for you to do other things.

Best wishes,
Sebastian Stingu – Head of Marketing

Lucen Software からの回答

2024年3月21日 に更新

Hello Gabor! Thank you for taking the time to review the Office Timeline add-in and for your candid feedback, it does help us when thinking about pricing and packaging.

Best wishes,
Sebastian Stingu – Head of Marketing