Lucky247 Casino レビュー 216

TrustScore 5段階評価の3

2.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Very helpful and friendly staff so far. All staff I've encountered after my first day deserve 5 if not 6 stars. (both support team and game hosts) However, there are a lot of convoluted rules and reg... もっと見る

5つ星のうち1の評価

Casino is refusing to pay out my winnings despite assurances that my account is fully verified. When asked for further information they state my account is under an "account review". Of course they ca... もっと見る

企業が回答しました

5つ星のうち3の評価

Lucky247 has a great selection of slots and offers regular bonuses. The 50x wagering is fairly standard nowadays among online casinos. However they have still not added a button whereby players can... もっと見る

5つ星のうち2の評価

Lots of old games, not many new games to play and games that tease you into thinking they will drop the bonus feature but then don't (13times on one game) Assuming you want bonus funds when you depo... もっと見る

企業が回答しました

企業情報

  1. カジノ
  2. 賭け代行業
  3. ゲーミング サービス プロバイダー

Lucky 247 Casino

当該企業による記述

Lucky 247 online casino and mobile casino provides players with a fun, safe online casino experience with high quality graphics and over 300 casino games.
Our response to the current situation
At Lucky 247, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
Our approach to Safe Gaming
Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
Getting in touch
For any queries, please contact us at support@lucky247.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.

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2.8

まあまあ

TrustScore 5段階評価の3

216件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

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5つ星のうち5の評価

Great site

Great site. Very straight forward. Chat help line very quick to sort out any query I had and resolved it straight away, lots of good slots to play

2018年10月28日
自発的なレビュー
5つ星のうち1の評価

Been gambling for years and worst site…

Been gambling for years and worst site I have come across. Joined last night , spent total 300 , no decent wins. Tried to log in today but was blocked ,reset password etc no joy. Tried live help 4 times but they cut me off. Be warned not a great site! First review I have felt obliged to write also as not happy! How can they close your Account after taking your money,! Daylight robbery.

2018年10月27日
自発的なレビュー
Lucky247 Casino ロゴ

Lucky247 Casino からの回答

Hi Claire,

Thanks for taking the time to reach out to us. Our Customer Service Supervisor has contacted you privately through Trustpilot to look into this issue for you.


Kind regards,

Team L247

5つ星のうち4の評価

Good, could be great.

Very good customer service which is 24/7 -always useful for a night owl like myself- extremely good rewards and bonus system, perhaps the most rewarding casino I've experienced definitely among the smaller casinos, you get the impression they're trying to incur loyalty and thus growth. As that is where the five stars eludes them, their selection of games is limited at present and as a slot player mainly, some of my favourites are absent, left relying on too few options. However there are enough to keep my entertained in the short term, hopeful that this can change in the long term.

Just to add, seeing as everyone is name dropping Jamie, I'll give credit to Darren, very helpful.

2018年10月24日
自発的なレビュー
5つ星のうち1の評価

To respond to the response below

To respond to the response below. Just be aware they ignore emails and close accounts for periods of time without giving a reason. I wouldn’t waste my time writing this review if it wasn’t correct. Avoid at all costs. Oh and who is Lewis?

2018年10月11日
自発的なレビュー
Lucky247 Casino ロゴ

Lucky247 Casino からの回答

Hi David,

We value our player's privacy and while we will of course deal with as many general account questions as we can on here. However, Trust Pilot is an open forum and we will not reply publicly if a problem is specific to an individual players account.

We have not received any further communication from yourself via our support channels as we have requested in our previous response, we would ask you again to get back in touch with our support team if you still remain dissatisfied with the resolution offered.

Thank you


Team Lucky247

5つ星のうち1の評価

Tried to lift cash

Tried to lift cash, wasnt allowed. So lost it all, only site i know of that asks for a utility bill! Fact is my bank is paperless and my mrs name is on the bills. So i was snookered from the start. Also the deposit limits are different from any other site. They are higher than any other site and they only start from the day you apply it, unlike other sites who apply it from the start of that day/week/month. Games dont work and you speak to someone who says there are no issues, so you just lose the money you used on the game. Shambolic.

2018年10月2日
自発的なレビュー
Lucky247 Casino ロゴ

Lucky247 Casino からの回答

Hi Ryan,

Thanks for getting in touch with us. Our Customer Support Supervisor is in contact with you now, and will work with you to help you with this issue.

Kind regards,

Team L247

5つ星のうち5の評価

Worth a try

Plenty choice of games here and a straightforward bonus system which doesnt tangle you up! Easy withdrawls and quick to process. Used live chat today and spoke to a lovely man called james who was very quick in sorting out my query.

2018年9月15日
自発的なレビュー

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