Horrible, the absolute WORST sweepstakes casino by far. Which is saying something after playing on dozens already. This casino will not pay out. They will not let you redeem. Even if you do win big,... ãã£ãšèŠã
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That's my goodby (I'm from Maineð¢) Idk, whatsup with redeems, got mine faster then anywhere, same stuff with support - lightning fast. So feeleng bad for such a lit place goes restricted for me.
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Iâve been trying Lucky Bunny for about a month and there are definitely things I like - the bunny theme is fun and some of the newer slots are actually pretty good. But I keep wishing they had more... ãã£ãšèŠã
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ive been playing on lucky bunny for about three weeks now and honestly the design is clean and some of the newer slots actually feel fresh. what bugs me is there arent really any big progressive jackp... ãã£ãšèŠã
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Lucky Bunny - your first station for social gaming! Play and claim coins, and make the most out of the journey.
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YOU HAVE BEEN WARNED*** DO NOT DEPOSITâŠ
YOU HAVE BEEN WARNED*** DO NOT DEPOSIT HERE, THEY BANNED MY ACCOUNT STATING TERMS AND C WERE VIOLATED (LIES) AFTER WINNING AND CLOSED MY ACCOUNT. SCAM/FRAUD CASINO
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Horrible Casino, they do not let you redeem.
Horrible, the absolute WORST sweepstakes casino by far. Which is saying something after playing on dozens already. This casino will not pay out. They will not let you redeem. Even if you do win big, This casino doesn't even have enough money to pay out a 150$ winnings. Hilarious, that they avoid paying something so small. McLuck, Sweepsroyal, CrownCoins. I'm sure hundreds of other sweep based casinos at least could pay out such a little amount. Laughable.
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I go too far sometimes so
I go too far sometimes so - set loss limit. Helps me stay in control, great trust builder for me.
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Hi Olivia,
Really happy to hear the loss limit feels useful ð Setting boundaries is a smart way to keep things comfortable.
Thanks for trusting us ð
Lucky Bunny canceled my redemptions andâŠ
Lucky Bunny canceled my redemptions and closed my account without explanation and so far have kept my $$$. Stay away from this scam.
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Hello Travis,
We understand your concerns; however, this case was thoroughly reviewed by our internal Anti-Fraud team, as well as by the relevant game provider. At Lucky Bunny, we are committed to protecting our players and maintaining a fair, secure, and enjoyable experience for everyone.
The investigation confirmed prohibited and fraudulent gameplay activity in violation of our Terms and Rules. As a result, the account was closed and the related redemptions were canceled.
Based on the findings, we are unable to reopen the account.
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Sarah, thank you for being part of Lucky Bunny. We truly appreciate the time you spent with us and wish you lots of luck, joy, and only good vibes ahead âš
Best regards,
Lucky Bunny Team
That's my goodby (I'm from Maineð¢) Idk
That's my goodby (I'm from Maineð¢) Idk, whatsup with redeems, got mine faster then anywhere, same stuff with support - lightning fast. So feeleng bad for such a lit place goes restricted for me.
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Patricia, thank you so much for playing with Lucky Bunny ð We truly appreciate the time you spent with us. Wishing you lots of luck and only good vibes ahead âš
Best regards, Lucky Bunny Team
Lucky Bunny Casino ããã®åç
Hasibul, love to hear this! Thank you for taking a moment to share it with us. Weâre glad Lucky Bunny felt great for you, and weâll keep the good vibes going ð
Best regards, Lucky Bunny Team
Complete scam
I made a purchase won less then 30 dollars and they blocked my account for absolutely no reason, do not play here they will just rip u off
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Lucky Bunny Casino ããã®åç
Hi Elad,
Thank you for sharing your feedback.
After reviewing your account, we identified activity consistent with bonus abuse, which violates our Terms and Rules. For this reason, the redemption request could not be approved.
Please note that your eligible deposit were refunded, and the account was closed in accordance with our policies. These rules are in place to help maintain a fair and transparent experience for all players.
SCAMMERS
SCAMMERS! they will let you deposit and when you redeem they cancel redemption and close your account
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Lucky Bunny Casino ããã®åç
Hi Regina,
Weâre sorry to hear this ð This doesnât sound like how we operate, and weâd really like to check what happened. We requested more details through Trustpilot, but unfortunately didnât receive them, so we couldnât identify the case.
Our support team is still here and ready to help anytime.
UPDATE-I put in my first redemption requestâŠ
I put in my first redemption request today for $100 and have high hopes that it is a quick and easy redemption process. I will update with 5 stars if/when it is processed.
*****UPDATE***** 5 stars for LuckyBunny Casino. I received my redemption quickly and easily. I have found another great online casino. Thank you LuckyBunny!!
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Hey! Thank you for your review ð Weâre really happy to hear youâve submitted your first redemption request, and we completely understand wanting it to be quick and easy.
Our team is here to make sure everything goes as smoothly as possible, and we truly appreciate you giving us the chance to earn that 5-star update ð
Best regards, Lucky Bunny Team
Yuck.
6/23 UPDATE: This is an update to my previous review. So, at first everything was great. I believe I was able to cash out two or maybe three times. Well, on my last cash out, keep in mind I was verified, hence why I was able to cash out, they suddenly started rejecting my redemptions. First they needed a utility bill, okay cool. I uploaded it, it got accepted, tried to cash out and then they rejected it needing sourse of funds (my bank) okay, so I did that. Tried to cash out, declined again. They rejected my bank statement, so I uploaded that exact statement, again, and they accepted it but rejected my attempt to do another redemption, wanted more source of funds, (my W2 or tax statement). With ANY OTHER casino, verification wouldn't be so difficult, a bank statement, utility bill, and ID should be enough, but with lucky bunny it's not. Honestly the part that is very odd is they should have asked for that proof with the first redemption, not this far down the line, but it just goes to show the difference between established sweeps sites that are correctly ran and sketchy ones like this one. At this point, I just genuinely think they don't want to cash out, which is whatever, there are much better sites that do things correctly. I won't be returning to this website, and I'm glad I didn't spend any of my personal income on them.
6/15: It took a bit to get verified, BUT I did try to cash out over the weekend, so that totally understandable. I received my money under 24 hours when I did get verified which was very simple, so, so far so good. I really like the selections of games on this casino, and my experience with customer service was good, the rep I got was very kind. I like the daily bonuses, the wheel offers great rewards. Overall, I'm enjoying my experience with this casino, so I don't know why there are so many bad reviews. If anything changes, I'll update, but today the least, I like luckybunny.
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Hi! Thank you so much for the 5 stars and for sharing your honest experience ð Verification can sometimes feel like a bit of a wait, so we really appreciate your patience and understanding.
Weâre happy to hear your cashout was fast, support treated you kindly, and that youâre enjoying the games and bonuses. Weâll keep working hard to make sure your experience stays just as positive ð
It's so nothing but a scam they takeâŠSCAMMERS
It's so nothing but a scam they take the money off of your card don't credit your account repeatedly do not put your money in here
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Hi Regina,
Weâre sorry to hear that you feel this way. Lucky Bunny is built to provide players with a secure, fair, and enjoyable experience, and we take any claim regarding purchases or accounts very seriously.
However, we were unable to verify this case, as we did not receive any additional information from you after Trustpilot request. Because of this, we cannot confirm whether this review is connected to an actual player account or transaction on our platform. ð
Every case is reviewed based on its own facts, and we remain committed to delivering the best possible experience for our players. âš
THIEVES AND LIARS THEY STEAL YOUR MONEY AND CLOSE YOUR ACCOUNTâŠ
They are cheats and thieves don't waste your time or money they will ignore you then say you have multiple accounts and close your account so they don't have to pay you
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Hello Mangel. At Lucky Bunny, fairness comes first. We treat all players equally and work hard to keep the same conditions for everyone. After reviewing this case, our team found activity that was not in line with our Terms and appeared to be aimed at gaining an unfair financial advantage, so account measures were applied accordingly.
We understand this may be disappointing, but these steps help us protect a safe and fair experience for the whole Lucky Bunny community.
Best Regards, Lucky Bunny Team
Green color they chose works well andâŠ
Green color they chose works well and controls don't blend together. Game selection is extensive with several top studios. Help replies come fast and nice. Best one I've tried recently.
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Thank you for your review! Weâre glad you enjoy our games.
Thanks for staying with Lucky Bunny.
Scam website I made an account on juneâŠ
Scam website I made an account on june 10th and made by first purchase and redemption. I was than banned the next day. my redemption was cancelled so they basically scammed me of my money. I will file a complaint as well as contact my bank. STAY AWAY FROM THIS DOG WATER SCAM
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Lucky Bunny Casino ããã®åç
Hi HelloIssaMe,
Thank you for sharing your feedback. We understand that the situation described in your review sounds concerning, and we always want to make sure every case is reviewed fairly and carefully.
To look into this properly, we requested additional details from you through Trustpilot, including the information needed to identify your account. Unfortunately, we did not receive a response within the provided 3-day timeframe, so weâre unable to confirm your experience or verify the account connected to this review.
If you still need assistance, please contact our support team directly using the email linked to your LuckyBunny account. Weâll be happy to review the case once weâre able to confirm the necessary details ð
They are a terrible company I would notâŠ
They are a terrible company I would not waste my time or money on this casino I won 100$ and they lied and said I had an account before mind u this was my first time ever trying these guys I know for a fact because I write down every casino I ever played I won of the free money
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Lucky Bunny Casino ããã®åç
Thank you for sharing your feedback ð Weâre sorry to hear that your experience did not meet your expectations.
After a detailed review of the account activity related to this case, we found that the situation was connected to a breach of our Terms and Conditions regarding multiple account usage. These rules are in place to ensure fair play and equal conditions for all players. Moreover, attempts to use multiple accounts to obtain financial benefits are considered a serious violation.
However, our support team remains available to provide further clarification via email at support@luckybunny.fun
ive been playing on lucky bunny forâŠ
ive been playing on lucky bunny for about three weeks now and honestly the design is clean and some of the newer slots actually feel fresh. what bugs me is there arent really any big progressive jackpots or high payout games. most of them just feel flat even when you hit bonuses. i keep spinning hoping for something exciting but it stays kinda small. navigation is easy and i like the overall vibe so im still at 3 stars. would be cool if they added more games with real win potential soon.
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Hi Robert, thank you for your feedback. We are glad you like the design and some of the newer slots. Expanding game variety and win potential is an ongoing focus for us. We appreciate your input as we continue to improve the selection.
Best regards, Lucky Bunny Team
been on lucky bunny almost a month andâŠ
been on lucky bunny almost a month and the slots are cute. spins feel smooth at first. but i put in a cashout request 2 days ago and still nothing. no email no update nothing. everything else is fine so 3 stars. hope they fix redemptions soon.
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Lucky Bunny Casino ããã®åç
Thanks for your review. Weâre glad to hear you enjoy the games. Redemption requests are reviewed and processed by our team as quickly as possible. To help us look into your specific case, please contact the support team.
Iâve been trying Lucky Bunny for aboutâŠ
Iâve been trying Lucky Bunny for about a month and there are definitely things I like - the bunny theme is fun and some of the newer slots are actually pretty good.
But I keep wishing they had more table games or different providers because right now the selection feels a bit limited after a while.
I still play almost every day so Iâm not giving it less than 3 stars, but itâs holding me back from loving it completely.
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Hi Jordan, thank you for your review. We are pleased the bunny theme and some slots stand out positively for you. Feedback on game variety and providers helps guide our development priorities. We value you playing with us almost every day and appreciate your comments
Help chat popped up almost instantlyâŠ
Help chat popped up almost instantly when I reached out. The people there seem nice and quick to assist. Layout has a tidy feel with options that stand out. Enjoyed my time on it.
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Hi Ivan, thank you for your review. We are glad the help chat responded quickly and that the layout felt tidy. Feedback on support and navigation helps us maintain a smooth experience. We appreciate you playing with Lucky Bunny!
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