Produsul pe care l am cumparat este pentru exterior, are niste gemulete subtiri, si unul a venit putin ciobit, si nu stateau in spatiul lor, le am lipit cu pistol cu silicon, dar cel mai probabil nu v... ãã£ãšèŠã
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Am comandat o aplica de baie cu cristale, dar din pacate a trebuit sa o dau retur ca avea un element spart si am cerut inlocuirea aplicei, nu banii retur. Procesul de livrare a fost mai scurt decat e... ãã£ãšèŠã
Mi-au plÄcut corpurile de iluminat-lustrele, ce nu mi-a plÄcut este cÄ, globurile de iluminat sunt prea mici, iar becurile de tip E27 nu încap decât cele mici si a trebuit sÄ le returnez toate 11 buc.... ãã£ãšèŠã
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Lamps are of good quality, easy to mount, and they look just as advertised. Also the site shows a lot of various information about each product, which makes it a lot easier to make the right choice wh... ãã£ãšèŠã
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Lumories este aliatul tÄu digital pentru iluminat. Cu idei inspirate Èi soluÈii luminoase, transformÄm spaÈiile tale nu doar în locuri mai luminoase, ci Èi în unele mai plÄcute! Oferim o gamÄ variatÄ de peste 400 de mÄrci - lÄmpi Èi corpuri de iluminat pentru toate gusturile, nevoile Èi bugetele. CreÄm atmosfera perfectÄ de iluminat pentru orice ocazie, fÄcând din luminÄ o sursÄ de confort Èi bunÄstare. La Lumories, beneficiezi de sfaturi Èi îndrumÄri de la experÈi, impreuna cu liniÈtea unei experienÈe excelente de livrare.
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Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
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ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
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Produsul este de calitate
Produsul este de calitate, este ceea ce am comandat. A fost livrat repede Èi în condiÈii bune! MulÈumesc
2026幎3æ27æ¥
Smooth communication and delivery
The communication with the Lumories team was smooth and the delivery service was prompt. I am really pleased about how my order was handled, would definitely order again in the future.
2026幎3æ31æ¥
åçã« AI æ¯æŽãå©çšããå ŽåããããŸã詳现ã衚瀺
Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
Tiffany lamp.
I have bought a Tiffany lamp.
Strenghts: the on-line site was ok, I had no problem with the order, payment or delivery.
The 2 stars are for the product itself. Made in China, poor quality, bad smell, unstable, colours not at all as in the pictures, short chain to turn-on the light, etc
2026幎3æ27æ¥
Lumories ããã®åç
Dear Customer,
Thank you for your feedback. We are pleased to hear that the ordering and delivery process was efficient, but we sincerely apologize that the product did not meet your expectations.
Your comments regarding the finishes and quality are very important to us and have been shared with the responsible department for further review. Please contact our Customer Service team via email to info@lumories.ro so we can assist you with the free return and refund procedure.
Sincerely
The Lumories Team
Nu recomand
Nu recomand! Produse de slabÄ calitate! Am solicitat returul produsului, am primit mail ca i voi primii paÈii necesari pt efectuarea lui însÄ nu am mai primit nimic!
2026幎3æ27æ¥
Lumories ããã®åç
BunÄ ziua,
Va multumim pentru feedback si ne pare rÄu sÄ auzim despre experienÈa dumneavoastrÄ Èi vÄ cerem scuze pentru disconfortul creat.
Colegii noÈtri de la Serviciul ClienÈi au verificat situaÈia Èi v-au trimis un e-mail cu informaÈiile necesare. VÄ rugÄm sÄ verificaÈi Èi folderul Spam, în cazul în care mesajul nu apare în Inbox.
Va multumim.
Cu respect,
Echipa Lumories.
Produsul pe care l am cumparat esteâŠ
Produsul pe care l am cumparat este pentru exterior, are niste gemulete subtiri, si unul a venit putin ciobit, si nu stateau in spatiul lor, le am lipit cu pistol cu silicon, dar cel mai probabil nu vor rezista, fiind de exterior, vor fi expuse caldurii si frigului, probabil se vor sparge pana la urma gemuletele...
2026幎3æ20æ¥
Lumories ããã®åç
BunÄ ziua,
VÄ mulÈumim pentru feedback Èi ne pare rÄu pentru experienÈa cu produsul primit. Ãn astfel de situaÈii, nu este nevoie sÄ recurgeÈi la reparaÈii improvizate; vÄ reamintim cÄ puteÈi înregistra un retur gratuit în termen de 50 de zile direct prin portalul nostru de âRetururi Èi reclamaÈiiâ.
De asemenea, dorim sÄ menÈionÄm cÄ produsul ales are un grad de protecÈie IP44. Acesta este rezistent la stropire, însÄ pentru o duratÄ de viaÈÄ optimÄ, recomandÄm montarea lui în zone exterioare acoperite (sub o streaÈinÄ sau un acoperiÈ). DacÄ zona de montare este direct expusÄ intemperiilor severe, vÄ recomandÄm sÄ optaÈi pe viitor pentru produse cu un grad IP mai ridicat.
VÄ stÄm la dispoziÈie dacÄ doriÈi ajutor pentru a alege o alternativÄ mai robustÄ sau pentru procedura de retur.
Cu stimÄ,
Echipa Lumories
More then 10 days from order to receiveâŠ
More then 10 days from order to receive the goods.
No answer to my mail.
Lak of information at phone, then no answer at all!
2026幎3æ25æ¥
Lumories ããã®åç
Dear Customer,
Thank you for your feedback and we apologize for the delay. Our products are shipped from Germany with an estimated delivery of 4â7 working days. According to the tracking records, your order was delivered on 02.04.2026.
Regarding your messages, we haven't received an email from your address, please verify that you are sending to info@lumories.ro
We are also looking into your feedback regarding our phone support to ensure better communication.
If you have any further concerns, please reach out to us at the email above.
Best regards,
Your Lumories Team
Good things come to the one who waits
Delivery took longer than expected, but the product met all expectations and more.
2026幎3æ19æ¥
I received the order but 1 of lightâŠ
I received the order but 1 of light bulbs was smashed. The package was not labeled FRAGILE so the curier didn'tâ know what was transporting.
2026幎3æ23æ¥
Lumories ããã®åç
Dear Customer,
Thank you for your feedback. We sincerely apologize for the damaged light bulb received.
To resolve this situation, please register a free return via our online portal or contact our customer service team with a photo of the damaged item. We will ensure a replacement or a refund is processed for you as quickly as possible.
Best regards,
Your Lumories Team
Produsul corespunde asteptarilor
2026幎3æ18æ¥
Recomand
Au reacÈionat foarte rapid Èi au înlocuit un dispozitiv de iluminat care a sosit cu abajurul spart. Am comandat deja de 2 ori Èi totul a fost în regulÄ.
2026幎3æ23æ¥
Communication after the order was veryâŠ
Communication after the order was very bad. My order was cancelled only after sending one email. After first order, my money were returned without any notice, my order having remained active, then, my order was cancelled. Overall, one of the worst experiences with online orders.
2026幎3æ18æ¥
Lumories ããã®åç
Dear Customer,
Thank you for the feedback and we sincerely apologize for the frustration. Please note that our system sent two payment reminders on March 3rd and 7th before the order was automatically cancelled by our warehouse in Germany due to non-payment.
The refund was issued immediately upon cancellation as part of this automated process. We are sorry if these notifications were missed and will use your feedback to improve our communication.
Best regards,
Your Lumories Team
I did not receive the product I orderedâŠ
I did not receive the product I ordered even though I noticed the inconvenience.
2026幎3æ19æ¥
Lumories ããã®åç
Dear Customer,
Thank you for your feedback. We sincerely apologize for this situation, as this is not the experience we want for our clients.
Please contact us at info@lumories.ro with your order number so we can investigate the matter and provide a proper solution.
Best regards,
Your Lumories Team
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