LUXlife Magazine レビュー 11

LUXlife Magazine からの回答

2026年5月27日

Hi there,

We’re sorry to hear about your experience. We take communication preferences seriously and contact organisations we believe may be relevant to our publications and awards programmes under legitimate interest. We would never intentionally continue contacting individuals or businesses who no longer wish to hear from us.

If you could please contact us directly at customer-services@aiglobalmedialtd.com with the email address receiving these communications, we will ensure this is reviewed and addressed as quickly as possible. Alternatively, all of our communications include an opt-out link which will remove you from future emails.

Kind regards,
LUXlife

LUXlife Magazine からの回答

2026年5月1日

Hi Gwendoline,

Thank you for your kind words, we’re delighted to hear you had such a positive experience with our team.

It’s great to know that everything was handled professionally and that your win was successfully showcased. Congratulations again on your well-deserved recognition.

Kind regards,
LUXlife

LUXlife Magazine からの回答

2026年4月7日

Hi Columbia Beach Resort,

Thank you for your review, we’re truly delighted to hear about your experience working with LUXlife.

It’s great to hear that the collaboration felt both professional and rewarding, and we greatly appreciate your kind words about our team.

Congratulations once again, a very well-deserved achievement.

Kind regards,
LUXlife

LUXlife Magazine からの回答

2026年3月31日

Hi Wayne,

Thank you so much for your kind words, we’re delighted to hear you had such a positive experience with our team!

It’s great to hear that our personal approach stood out to you. We pride ourselves on delivering a genuine, people focused experience, so your feedback really means a lot.

Kind regards,
LUXlife

LUXlife Magazine からの回答

2026年1月22日

Hi Michael,

Thank you for your review, we understand your hesitation though I wanted to highlight we are not a scam and have many clients who have worked and continue to work with us.

LUXlife is a bi-monthly digital publication, we publish relevant news stories and articles alongside on our website and offer advertising opportunities in our magazine, as well as host a variety of different award programs. Our award programs gather nominations through our online web forms, as well as our internal research team who put forward individuals, businesses, or groups we feel deserve recognition for their dedication and hard work. We ask individuals to accept their nomination to progress to the next stage to confirm they would like to progress, though we are always happy to answer any questions as well as highlight to the recipient why they have been nominated.

You have mentioned that we scam individuals out of money, though all our awards are free to enter and win which is highlighted typically within our communications. While it is true we offer winners optional paid opportunities to advertise with us, these are completely optional and have no impact on an individual’s chance to win and are only offered after winning. To support all our winners, we also offer a completely free package alongside our paid options, this includes access to the press release for you to utilise, as well as an SEO optimised winners listing you are able to customise to support promoting your win.

As mentioned we have a number of positive experiences with our clients and we have a number of reviews available on our website you can find : https://lux-life.digital/ (the testimonial section is just below the latest article section.)

If you would like to discuss anything further, please feel free to contact us on: customer-services@aiglobalmedialtd.com

Kind regards,
LUXlife

LUXlife Magazine からの回答

2026年1月21日

Hi Sarah,

We have recently claimed this Trustpilot page and have become aware of the below review and wanted to respond. We understand you may feel the award is insignificant to your organisation though we look to highlight all organisations in our awards no matter what the size and believe even the smallest of businesses deserve recognition. You are always welcome to ask us at the time why you were nominated and our team would be able to provide you with an explanation. If you would like to opt out of any further communications from us, we include an opt out link in all our emails you are able to use.

If you would like to discuss anything further, please contact us on: customer-services@aiglobalmedialtd.com

Kind regards,
LUXlife

LUXlife Magazine からの回答

2026年1月21日

Hi Dirk,

We have recently claimed this Trustpilot page and have become aware of the below review and wanted to respond. Thank you for your kind words, it was a pleasure to work with you also!

Kind regards,
LUXlife

LUXlife Magazine からの回答

2026年1月21日

Hi Mrs Wakeman,

We have recently claimed this Trustpilot page and have become aware of the below review and wanted to respond. We are sorry you have had such a negative experience with one of our awardees. We have an internal research team who consider a variety of different public sources evaluating the prior 12 months to award an individual. While we understand a business can have mixed reviews hence utilising multiple sources I have raised this awardee internally for review. I also wanted to highlight that there is no payment to be nominated in any of our awards, all our awards are free to enter and win, we do offer paid marketing packages to support awardees though these are only available after winning and no payment or interest is required prior. If you would like to discuss anything further, please contact us on: customer-services@aiglobalmedialtd.com

Kind regards,
LUXlife

LUXlife Magazine からの回答

2026年2月5日

Thank you for your review.

Kind regards,
LUXlife

LUXlife Magazine からの回答

2026年2月5日

Hi Teodor,

Hope you are well, we have recently claimed this Trustpilot page hence our delayed response to your review.

I can see that we were in contact with you in October 2021 as you were nominated in the Global Excellence Awards. Though as per our process we require confirmation of how you would like to proceed after being notified, with no further communication from yourself this didn’t proceed, though we did attempt to reach out multiple times.

As you mentioned we do offer additional paid marketing materials such as trophies, though these are optional and in no way impact your chances of winning. To support all our winners, we also offer all our winners a free complimentary package which includes an online winner listing and access to the press release.

We would be more than happy to include you within the winners list which is already available on our website if could email us on, customer-services@aiglobalmedialtd.com to confirm this.

Kind regards,
LUXlife