Lux Central レビュー 

168
•
TrustScore 5段階評価の5

4.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

5 Star service throughout the entire process. Absolutely outstanding service! They quoted me within an hour, sent me a shipping label and I was paid the next day! Highly recommend, will definitely be... もっと見る

5つ星のうち5の評価

Bought several nice bags from Lux Central, all great quality and condition. Great prices and prompt delivery. Would definitely recommend and use again. Keep up the brilliant work guys.

5つ星のうち5の評価

An absolutely fantastic seller! I’ve bought several lovely designer items in their auctions, and everything has been 100% perfect. Their EBay Live auctions are fast, fun and have lots of customer eng... もっと見る

5つ星のうち5の評価

I bought yesterday 17th September my very first louis vuitton alma pm bag and it was packed and dispatched straight away I had all up dates from lux central and royal mail. And it arrived today 18th... もっと見る

企業情報

  1. 衣料品店
  2. ・
  3. オンライン市場
  4. セカンドハンド ショップ
  5. 紳士衣料店
  6. 婦人服店

当該企業による記述

Lux Central Buy and Sell Designer Trainers for Women & Men.


連絡先

4.8

優良

TrustScore 5段階評価の5

168件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューの 100%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(168)

過去12か月のレビュー数: 95件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

They scam me of 28$

2026年1月12日
自発的なレビュー
Lux Central ロゴ

Lux Central からの回答

Hi Sean,

We don’t hold any of your details or any order confirmations. Upon further discussion, this experience wasn’t with our store, it would be appreciated if you could remove it.

Thank you,
The Lux Central Team

5つ星のうち5の評価

Received my Bag as described

Received my Bag as described! item was described in detail as im very thorough and i do not buy unless i am 100% confident! delivery was fast. Very happy with my purchase! Great presenters, patient and helpful… thank you!

2026年1月4日
自発的なレビュー
5つ星のうち5の評価

Great experience from start to finish

My LV Pochette Accessories arrived so quickly! I bought it on News Years Eve and as promised it was posted out on 2nd Jan and arrived the next day and was perfectly wrapped.. the bag itself was a real bargain and exactly as promised. Even better than I thought it would be… I will be buying more from Lux Central for sure. Great staff too. Thanks again

2026年1月3日
自発的なレビュー
5つ星のうち5の評価

Purchased two bags from here as im…

Purchased two bags from here as im after some vintage LV and Gucci bags. The stock they have is lovely ive purchased twice and the bags are beautiful. Exactly as described and packaged well. Ordered the second time round as I was so happy the first time. Thank you so much! I look forward to purchasing more x

2025年12月13日
5つ星のうち5の評価

Never let me down, Amazing as always

I’ve lost count the amount of times I’ve purchased from lux Central, everything I’ve bought has been in a better condition than advertised, posted out with Royal Mail (signed for) which gives me the option to have it delivered to my local post office to collect it as I’m at work most of the day. ⭐️⭐️⭐️⭐️⭐️

2025年12月15日
5つ星のうち5の評価

Amazing

Amazing .
Fast service bag was sent off , inspected and payment was made within a couple of days also I was notified via email with updates, I thought with being over the Christmas period this would take much longer how ever i was very surprised. Will deffo be using them again to buy and sell.👍🏻

2025年12月22日
自発的なレビュー
5つ星のうち1の評価

Poor customer service

Poor customer service, lied about condition. Real shame as product to look at was lovely

2025年12月2日
Lux Central ロゴ

Lux Central からの回答

We’re sorry to hear you feel this way. All of our items are sold exactly as seen and described, and as they are pre-owned, we can only grade their condition at the time of sale—not how they may wear over time.

You’ve mentioned that the product looked great, which aligns with the condition shown in our photos and live presentation. The video you provided of the “flaw” shows the heels being firmly pressed inwards. With any pre-owned trainers, this area will naturally compress when pressure is applied, and once worn, it would be pushed back out by the foot and cause no issues with fit or wear.

The item was sold with a £70 discount, and as explained, once the return tag is removed the item is no longer eligible for return and you’re accepting the item - to come back at a later date with a change of mind is unfortunate but not in line with our return policy. At that point, customers are welcome to enjoy the item at a significantly reduced pre-loved bargain price or resell it for a similar amount.

We always aim to be transparent and fair, and we’re sorry you were disappointed with your experience.

5つ星のうち1の評価

Rude presenter…

A presenter in the live was unprofessional and rude. When I mentioned that the inside of a £2k Chanel bag was dirty she told me to “chill” and “it isn’t that deep”. I would expect a £2k bag to be clean but her flippant and rude comments made me decide not to buy it if this was their attitude. The company needs to give their blonde presenter a course in professionalism and presenting their items and being nice to customers!

2025年12月15日
自発的なレビュー
Lux Central ロゴ

Lux Central からの回答

Hey Lulu,

Thank you for taking the time to share your feedback. We’re genuinely sorry that your experience during the live left you feeling disappointed.

For context, during the live a request was made to see a specific Chanel bag that was not currently listed for sale. We explained at the time that the bag had only just been sold to us, had not yet been opened, and was still awaiting its standard cleaning, inspection, and preparation process before being photographed and listed. Our team made an effort to locate it among incoming parcels and show it purely as a preview, with full transparency that it was not yet in sale-ready condition and would be professionally cleaned before any listing.

That said, we do appreciate that tone and wording matter greatly. Live selling can be a fast-paced, high-pressure environment, but that is never an excuse for a customer to feel dismissed or uncomfortable. We always aim to communicate clearly, respectfully, and professionally, and we’re sorry if our response came across otherwise.

Kind regards,
Lux Central

5つ星のうち4の評価

well ive got my shoes in Ukraine only…

well ive got my shoes in Ukraine only after I paid the customs tax in the amount of 153$

they were counted while they were at the customs control just about 2 weeks they were ! but its not the question to Your command, Lux Central.

the balenciaga Speed socks are exactly my size but During use, they apparently were tored at the toe, which disrupts the design idea of construction. This moment is not so critical in amount to be said with pretension.

2025年12月10日
自発的なレビュー
5つ星のうち5の評価

The best service

The best service! I purchased an LV passport holder, it arrived securely packaged and as described, the gift envelope wishing a merry Christmas was a nice touch- I also recieved a copy of authenticity which I wasn't expecting. Overall a very happy customer - speedy secure delivery which given the time of year, is great!

2025年12月7日
自発的なレビュー
5つ星のうち5の評価

They are a great and fully trustworthy

They are a great fully trustworthy company. I sold two Louis Vuitton items to them after filling out their form. They were usually fairly quick to reply, and checked the items over very quickly upon receiving before instantly paying me out. Great service and would highly recommend whether buying or selling!

2025年12月4日
自発的なレビュー

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