I was very skeptical about the split end trimmer as i was scared about it cutting l too much off/ making my hair shorter or uneven since my hair is very thin and damaged, however it worked really well... もっと見る
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レビュアーのコメントを見てみましょう
Im not sure what people love about this trimmer, but it cuts everything not just split ends, it doesnt detect nothing, it took off a lot of my length way more than expected. Theres no trial, because y... もっと見る
企業が回答しました
I was apprehensive about it but did lots of research, but was still apprehensive. Thought let's do it. I was really pleased with the results absolutely looked amazing and I had a wedding to go to, an... もっと見る
I love this product. I've used it a couple of times now. Yes it does leave some flyaway hairs, but the overall condition of my hair IS a lot smoother and the look of my hair is a lot better.... もっと見る
企業情報
当該企業による記述
Luxmend's Split Ends Trimmer gently removes split ends while preserving your hair’s length. Designed for all hair types, it helps reduce breakage, tame frizz, and leave your hair looking smooth, healthy and salon fresh all from home. 💗
連絡先
4.2
ほぼ満足
457件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 92％に回答しています
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Quick delivery
2026年4月9日
自発的なレビュー
Luxmend からの回答
Hi Ashley, Thank you so much! 💛
We’re glad to hear your order arrived quickly. We appreciate your support! 🙌
Luxmend results were A+
My hair had tons of split ends and when I used Luxmend I couldn't believe the results ! My hair had no split ends , my hair was soft and silky. Couldn't believe the difference !! So glad I bought it 🥰
2026年4月8日
自発的なレビュー
Luxmend からの回答
Hi Mary, This is amazing to hear! 💛✨
We’re so happy you saw such a big difference — soft, silky hair with those split ends gone is the best feeling!
Thank you so much for sharing your experience, and we’re so glad you love it 🥰 🙌
Fast delivery
Fast delivery. The product kinda work... it doesn't take all the split ends, but most of them... all tho it do jank some strands off of my hair.
2026年4月7日
自発的なレビュー
Luxmend からの回答
Hi Therese, Thank you for your honest feedback, we really appreciate it 💛
We’re glad to hear the delivery was quick and that it’s helping with most of the split ends. The device is designed to trim the ends that extend beyond the guide, which can sometimes require a couple of passes for certain strands.
If you experienced any pulling, it’s usually related to section size or tension. Using smaller sections and ensuring the hair is fully detangled can help create a smoother experience.
We truly appreciate you sharing your experience, as it helps others and allows us to continue improving 🙏
I love it
I love it! I have curly hair and it made my hair feel so soft and removed my split ends immediately!
2026年4月9日
自発的なレビュー
Luxmend からの回答
Hi Paloma, We love hearing this! 💛✨
Curly hair deserves that softness and care, so we’re so happy it left your hair feeling smooth and took care of those split ends right away!
Thank you so much for sharing your experience 🙌
I absolutely love it
I absolutely love it. It took care of what I needed to be taken care of.
2026年4月9日
自発的なレビュー
Luxmend からの回答
Hi Parris, We absolutely love hearing this! 💛✨
So glad it took care of exactly what you needed, that’s the goal!
Thank you so much for your support 🙌
Love being able to get rid of my split…
Love being able to get rid of my split ends in just a few minutes at the convenience of my own..
2026年4月9日
自発的なレビュー
Luxmend からの回答
Hi Jenny, We love hearing this! 💛✨
Being able to take care of split ends in just minutes from the comfort of home is such a game-changer!
So glad you’re enjoying the convenience and result, thank you for your support 🙌
Love this trimmer
Love this trimmer. Makes my hair smooth and just trims off the very end of your hair. The only problem I would say about it is some of the hair cut off falls in the floor instead of staying in the compartment that catches the hair. Otherwise it’s a great product. I would recommend buying it.
2026年3月30日
自発的なレビュー
Luxmend からの回答
Hi Linda, Thank you so much for your thoughtful feedback! 💛✨
We’re so happy to hear you’re loving the results and that it’s leaving your hair smooth while maintaining your length — that’s exactly what it’s designed to do!
We also appreciate you mentioning the hair collection — a little bit of loose hair can sometimes happen depending on angle and positioning, but your feedback is very helpful as we continue to improve.
Thanks again for your support and recommendation — it truly means a lot! 🙌
After my first use I noticed how soft…
After my first use I noticed how soft my hair was
2026年4月1日
自発的なレビュー
Luxmend からの回答
Hi Tesla, We love hearing this! 💛✨
That soft, smooth feeling after the first use is the best, such a satisfying difference!
So glad you’re already seeing great results. Thanks so much for sharing 🙌
You won’t be disappointed
Of course i was hesitant about ordering something i seen on Facebook. I read the comments to make sure it was legit. It’s coming from China so it takes a bit, but worth it IS IT!!! This thing is amazing, it does exactly what it says it does! Yes I’m impressed!
2026年3月17日
自発的なレビュー
Luxmend からの回答
Hi Chrissy, Thank you so much for your trust and for sharing your experience! 💛✨
We totally understand the hesitation at first, so it means a lot that you gave it a chance — and even more that it lived up to your expectations!
We’re so happy you’re impressed and loving the results 🙌
Product worked well on my thick hair
Product worked well on my thick hair. Did not seem to cause damage or cut too much.
2026年3月2日
自発的なレビュー
Luxmend からの回答
Hi Jenna, We love hearing this! 💛✨
So glad it worked well on your thick hair and gave you great results without causing damage or taking off too much. That’s exactly what we aim for!
Thank you so much for sharing your experience 🙌
Luxmend からの回答
Hi Freja, so happy to hear that! 💛😊
Thank you so much for your support, we’re glad you’re enjoying it! ✨
Didn't come with instructions but…
Didn't come with instructions but otherwise it's ok.
2026年3月26日
自発的なレビュー
Luxmend からの回答
Hi Amelia, We appreciate your feedback! 💛 Instructions are provided via email as well, but we’d be happy to resend them or guide you step-by-step if needed.
Could you please email us at support@luxmend.com.
I Wish Mine Still Worked
My husband ordered the device for me in late November 2025. Got it 3rd week almost 4th week of December and decided to give it to me as a Christmas gift in stead of giving it to me early.
It made my hair soft, I could finally brush through it without being snagged by the brush.
Until it died and its been dead since. One use and no longer chargeable. It will not charge, even bought a lower voltage charger for the split end trimmer and nothing.
Finally getting a response for a customer service email, I was told to do a video to see if it was user error. User error to charge it? Its a type C charger port, my phone has that port, that's not user error.
By the time someone responded to me, its over 30 days which they say 30 day money back guarantee, so at this point, them knowing the device won't charge, they will not take it back and exchange it for a working, chargeable one.
2025年12月25日
自発的なレビュー
Luxmend からの回答
Hi, We’re really sorry to hear about your experience and understand how frustrating that must be 💛
However, we’d like to clarify that if we had received a response to our previous email, a resolution would have been provided to you much sooner. We do our best to assist within the support process, including troubleshooting and offering appropriate solutions once we receive the required information.
Our request for a short video is part of that process to properly assess the issue and avoid unnecessary delays — it’s not to place blame, but to help us resolve things as quickly and accurately as possible.
We’d still be more than happy to assist you. If you can reply to our email with the requested details, we’ll gladly continue working toward a resolution for you.
Thank you for your understanding 🙏
I like the idea but it does cut off too much
I like the idea and the product but it does seem to take more of the hair than I want. I tested several individual strands and it was cutting between a 1/4 inch to a full inch. Then on other strands it wasn't even cutting the split and off and took three or four passes to get it to cut it off. It seemed very inconsistent. It is also fairly loud and there isn't a separate button to turn it on, it is just on when you unlock it from the closed position. It does work but I don't believe that it is only taking the split ends off as when I tested ones that didn't have split ends, it still cut quite a bit off them.
2026年3月24日
自発的なレビュー
Luxmend からの回答
Hi Jennifer, Thank you so much for your detailed feedback — we truly appreciate you taking the time to share your experience 💛
The device is designed to trim the ends that extend beyond the guide, which can sometimes feel like it’s taking more off, especially depending on how the hair is sectioned, tension, and the angle used. This can also explain why some strands may need a few passes while others are trimmed more quickly.
I got this for me and now it won't…
I got this for me and now it won't work! I saw the ads on social media and I was so excited to get it. I ordered with her permission of course. I couldn't wait to get it. I got it yesterday in the mail which was a surprise. I opened it up, charged it and I started to use it on my daughter. Got almost half way through her hair and quit working on me! I thought maybe the battery got hot so I turned it off let it rest some and tried it again. But nothing! I put it back on the charger and took it off and now it won't work at all! I never got a chance to use it for myself as that was the original plan to begin with. But I wanted to learn how to use it first. So, I started off with my daughter. Now, I can't use for myself at all! I tried contacting through email and even on social media and no response. Now, I'm checking to see what others have said about this product to see if they've had the same issues. And it seems like many others have had the same problem. I also didn't get a instructions booklet with this either. I also have issues with customer service not responding. I waited 3 weeks for thing to come in and paid $49 for it, only for it work once and stop working. Now, I'm stuck with something that'll never get to use. And as far as the return goes..well I'm not paying for this thing to be shipped back to China! $49 is a complete waste of money for a worthless piece of crap that won't even work! I'm not happy at all!
2026年3月25日
自発的なレビュー
Luxmend からの回答
Hi Caitlyn, I have tried checking, however we cannot find an order under your name.
We’re really sorry to hear about your experience — we completely understand how frustrating that must have been, especially after waiting for your order and being excited to use it 💛
We definitely want to help resolve this for you. Just to confirm, have you already contacted us via email? If so, could you please check your spam/junk folder as sometimes replies can land there.
If you haven’t received a response yet, please send us an email at support@luxmend.com
with your order details so we can look into this right away and provide the best solution for you.
We’re here to help and will make sure this gets sorted for you 🙏
Thank you I just love the experience…
Thank you I just love the experience very easy to use and great result thank you
2026年3月25日
自発的なレビュー
Luxmend からの回答
Hi Chantal, Thank you so much for your kind words! 💛✨
We’re so happy you’re loving the experience and finding it easy to use — that’s exactly what we aim for!
Enjoy your great results, and thank you again for your support 🙌
Luxmend replaced my original order I did not receive
Thank goodness I purchased the delivery insurance since the delivery company did not delivery my first order. However, Luxmend did replace the order without question and I did get my purchased item the second time around! Thank you very much.
2026年3月6日
自発的なレビュー
Luxmend からの回答
Hi Gina, We’re really sorry to hear about your experience and the delay with your delivery 💛
Unfortunately, once a package is handed over to the courier, we rely on their delivery process, and issues like missed deliveries can occasionally happen despite tracking updates. We completely understand how frustrating that must have been, especially having to follow up multiple times.
That said, we’re glad we were able to arrange a successful redelivery for you in the end. Your patience truly means a lot, and we appreciate you sticking with us through the process 🙏
Thank you for your understanding and for sharing your feedback — it helps us continue improving our service.
Love it!!!!!
The Luxmend was super easy to use. I like that it is cordless and comes already charged. I couldn’t believe how bad my ends were!! My hair was so much softer after I finished and my curls had more life and bounce!!!
2026年3月18日
自発的なレビュー
Luxmend からの回答
Hi Robyn, We LOVE hearing this!! 💛✨
So glad you found it easy to use — and yes, that first look at the ends can be shocking! 😅 We’re so happy it left your hair feeling softer with more life and bounce in your curls.
Thank you so much for your support and for sharing your experience! 🙌
My hair was bouncy after using the…
My hair was bouncy after using the split end trimmer.
2026年3月20日
自発的なレビュー
Luxmend からの回答
Hi Heather, We love hearing that! 💛✨
Bouncy, refreshed hair is always a win — so glad you’re seeing great results!
Thank you so much for sharing your experience 🙌
Fue excelente cumple con todo lo…
Fue excelente cumple con todo lo necesario, al inicio me dió miedo pero realmente corta dónde debe cortar.
2026年3月23日
自発的なレビュー
Luxmend からの回答
Hi Wanda, Thank you so much for sharing your experience! 💛
We completely understand that initial hesitation — it’s a new kind of tool for a lot of people. We’re so glad it gave you that confidence and worked exactly as expected.
It’s great to hear it’s meeting your expectations and doing exactly what it’s meant to do ✨
Thank you again for your support!
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