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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Buying off Instagram is always risky business, buying from luxo fashion you feel more safe than you would at selfridges, Matt has gone above and beyond for me. Bought a gucci polo and it was too b... もっず芋る

5぀星のうち1の評䟡

Gutted really, bought a palm angel t shirt and a off white one as well and the off white t shirts had streaks through it which looked like dirt that I can’t get out and the palm angels teddy is Peelin... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Fast service. Best selection of high end designer wear. Purchased my Stone-Island trousers and new beanie from them and they are perfect. Super-Fast delivery aswell so really have no reason not to giv... もっず芋る

䌁業情報

  1. 玳士衣料店

圓該䌁業による蚘述

Luxo was formed following the culmination of many years passionately following the trends and brands associated with the high-end market. Having such a personal interest and understanding of the brands, we were convinced our knowledge and passion would ensure our customers benefit from being able to buy the style and brands they need without tirelessly filtering through hundreds of different pages.


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3.1

たあたあ

TrustScore 5段階評䟡の3

250件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

I never received my order from Luxeo


This is the wrong company. Luxo has know association with Luxeo Fashion

2025幎12月26日
自発的なレビュヌ
Luxo Fashion ロゎ

Luxo Fashion からの回答

Hi

You have the wrong company, we are Luxo Fashion (UK). Luxeo Fashion has no affiliation with us - please remove the review.

Please note we take defamation very seriously - if the review is not removed, we will be forwarding this to our legal team for action.

Kind Regards
Luxo

5぀星のうち1の評䟡

Nothing like picture

Nothing like the picture and took 4 weeks to deliver to London!

2025幎12月19日
自発的なレビュヌ
Luxo Fashion ロゎ

Luxo Fashion からの回答

Hi, please note you have left a review for the wrong company.

We take defamation cases extremely seriously as it can have significantly negative impacts on our business.

If the review is not removed within 24 hours, we will forward this to our legal team for formal proceedings.

Regards,
Luxo Fashion ltd

5぀星のうち1の評䟡

No information about my order


No information about my order delivery.. it’s very bad

2023幎12月24日
Luxo Fashion ロゎ

Luxo Fashion からの回答

Hi Frank Joseph

Please note you ordered at 3:24pm on Christmas Eve. It was highlighted on our website that there were no deliveries from 24th - 27th December due to non-working days and bank holidays.

Despite this, we dispatched your order one day late due to the discontinued code you used for our site (explained on email) but ensured next day delivery was guaranteed.

We can see you placed a second order on 3rd January so we assume you were happy with the service and the issue was resolved and rectified.

We appreciate any updated reviews for recent orders.

Thanks again for your custom.

Best Regards
Luxo

5぀星のうち1の評䟡

I’m not recived my order

You told me in the email that the driver arrives between 4:22 and 5:22 and not at 8:00. I have a lot of work to do in my life. I don't have time to waste waiting fu
. driver.

2023幎6月19日
Luxo Fashion ロゎ

Luxo Fashion からの回答



UPDATED REPLY;

We do not process the emails; it's handled by DPD (third party company we use for shipping). Most couriers won't even send you a one hour time slot; DPD do for convenience. They email time slots to customers & sometimes in the rare occasion, issues can happen i.e car crashes, traffic congestion etc. There is nothing they can do about that; there were two delivery attempts faster than your paid shipping service, both of which were unsuccessful.

Dear Jean Finiels

We're quite confused by this 1 star review as it does not reflect our true service or your experience with us?

You placed an order 13th June 2023 at 4:32pm and less than 24 hours later, your order was dispatched (earliest possible time). DPD attempted delivery 15th June 11:52 however no one answered the door. DPD then made a second attempt 16th June 8:39pm but again, no one answered the door. You have been given tracking numbers and full updates via email.

There is nothing we or DPD can do if you are not in to receive the delivery; they have sent email notifications so you know exactly when the parcels are due for delivery.

We have also received no contact from you via email otherwise we could have handled this appropriately.

It's likely the parcel will now get delivered back to our warehouse so if you'd like to contact us via sales@luxofashion.co.uk, we will confirm the next steps. We would appreciate if you could remove the review based on the information you've provides as it can unnecessarily effect our small business.

Best Regards
Luxo

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