Send my order to completely the wrong address despite right address being provided. So far have no further contact, but notice amount has been refunded to bank, so does this mean my order has been ca... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Send my order to completely the wrong address despite right address being provided. So far have no further contact, but notice amount has been refunded to bank, so does this mean my order has been ca... もっと見る
企業が回答しました
Supported by our own personal representative Suli Rehman who kept us updated throughout. Vast array of products. Cheapest prices sourced. Our specific needs catered for at every turn. Everything we co... もっと見る
企業が回答しました
Suli Rehman has been extremely helpful throughout the whole process. Whenever we needed something, he was always quick to respond and went out of his way to find the right solution for us. He saved... もっと見る
企業が回答しました
I had a difficulty setting password on my new laptop from work and contacted the company. There was a quick response to resolve this and I could place my orders. This came swiftly to meet the needs I... もっと見る
企業が回答しました
With 60,000 products across 18 product categories, Lyreco offers a comprehensive range of products and services to enable you to get everything you need for your workplace, consolidate your suppliers, and reduce your costs. In addition, our Lyreco Goodness philosophy is the driving force behind initiatives that are helping us to reduce waste and carbon, increase recycling, work towards a circular economy as well as generate green energy. This includes providing our customers with alternatives to many products, signified by our Sustainable Selection by Lyreco product labels. Lyreco is your partner in helping you achieve your sustainability and CSR goals. UK: www.lyreco.co.uk/en IRE: www.lyreco.ie/en
当該企業による記述

Next business day delivery on orders before 5:30 PM
Deer Park Court, Donnington Wood, TF2 7NB, Telford, 英国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We have been using Lyreco for over 5 years now. The service from Sarah Coulson has been outstanding. We receive regular updates as to what is on offer and the new products that Lyreco have introduced. Any queries are resolved quickly - always receive a reply by email or a phone call. If Sarah is away Liam Allworth is also very happy to help us. Both provide excellent friendly customer service - would highly recommend

Lyreco UK & Ireland からの回答
I've had a great experience with this supplier. The products are consistently high quality, orders are processed quickly, and communication is always excellent.
A special mention goes to Josh Mambo, who has been fantastic to deal with. He's always professional, friendly, and keeps me informed about the latest products, promotions and offers, making sure I never miss out on a good deal. He's quick to answer any questions and always provides excellent customer service.
Overall, a reliable supplier with outstanding support. I'll definitely continue using them and would happily recommend them to others.

Lyreco UK & Ireland からの回答
We have used lyreco for the last 2 years for all our hygiene and cleaning supplies & all our printed catering supplies.Suli Rehman is our rep.he was recomended by another local business.
He has been great to work with and always trys to support us in every way.
Delivery's are normally next day and prices have been competitive. 10/10 for service.
Loyd Chaat & Chill

Lyreco UK & Ireland からの回答
Richard Lewis always helps the business where he can and goes above and beyond. Delivery is always fast and reliable too!

Lyreco UK & Ireland からの回答
Great experience and amazing service we have collaborated with Richard Lewis for many years and he has always delivered a fair easy and professional service

Lyreco UK & Ireland からの回答
Our rep Richard Lewis
Always very helpful and intuitive.
Grat rep

Lyreco UK & Ireland からの回答
Lyreco has been a supplier to Winners 2000 for several years now. Richard Lewis is always really quick to respond, willing and enthusiastic to find solutions to meet the needs of our business and offers useful advice to help things work smoothly. (He even replied to my query when he was on holiday!).

Lyreco UK & Ireland からの回答
I always have a great experience from start to finish. The sales representative, Richard Lewis is always friendly, knowledgeable, and never males me feel under any pressure. Richard takes the time to answer all of my questions, explains everything clearly, and makes the whole process straightforward and stress-free.
Richard's customer service is excellent, and I feel valued as a customer. It's refreshing to deal with a company that is both professional and genuinely helpful.
I would have no hesitation in recommending them to anyone looking for excellent service.
1

Lyreco UK & Ireland からの回答
We've been very happy with Lyreco's products, which are always of excellent quality and great value for our business.
Recently, we've experienced a few delivery issues due to a change of driver, including some delays and missing items. However, I would like to give special recognition to Jack Upton-Penketh for his outstanding customer service. He has always been incredibly helpful, professional, and approachable. He even took the time to visit us in person to make sure everything was being resolved, explain the situation, and ensure we were satisfied.
Although the recent delivery issues were frustrating, Jack's dedication and commitment to customer satisfaction have made a real difference. It's reassuring to know that someone genuinely cares and goes the extra mile to support their customers. Thank you, Jack, for your exceptional service, and thank you to Lyreco for continuing to provide high-quality products.

Lyreco UK & Ireland からの回答
Always a great service from our Account Manager Debbie Howe and she is always willing to look at product options for us.

Lyreco UK & Ireland からの回答
Lyreco is a valued partner for us. They are always reliable, quick and professional. We will continue working with them and with our account manager Amarveer Singh who is helpful and accommodating!

Lyreco UK & Ireland からの回答
Emma Crocker has been absolutely fantastic in helping us set up our new account with Lyreco. From the very beginning, she’s taken the time to understand our venue and make sure we’re getting the right products to suit our needs, rather than simply trying to sell us everything.
Her one-to-one support throughout the entire process has been outstanding. She’s always been available to answer questions, offer advice, and guide us through each step, making it straightforward and stress-free
We couldn’t have asked for better support and would highly recommend both Emma and Lyreco. Thank you for making the whole experience so positive!
Alice- GM

Lyreco UK & Ireland からの回答
helpful account manager aj mohammed
good prices
fast delivery

Lyreco UK & Ireland からの回答
I use this company for ordering all our stationery supplies at work and their prices are very competitive and orders are received very quickly.

Lyreco UK & Ireland からの回答
Unfortunately, our first order with your company has not met our expectations.
The delivery was not made within the agreed schedule and we are still waiting for it. This can caused disruption to our operations. As this was our first experience with their service, it has created a negative first impression and has affected our confidence in the reliability of your deliveries.
We value dependable service, particularly when delivery times are critical. We hope this issue can be investigated and that appropriate measures will be taken to ensure future orders are delivered on time.
We look forward to seeing an improvement in their service moving forward.

Lyreco UK & Ireland からの回答
Having dealt with Lyreco for some time now I cannot fault the experience. Easy navigated site to peruse your needs. Items are delivered next day, prices are very competitive. Any queries Natalie Watkins is always on hand to help with a wealth of experience. Would definitely recommend and would not consider shopping elsewhere.

Lyreco UK & Ireland からの回答
Marked improvement over previous ordering experience, and I appreciate the effort made in fixing the mistakes of the previous order i.e., exchanging products and delivering missing items.

Lyreco UK & Ireland からの回答
Been with Lyreco for 20 years, wouldn't go anywhere else. Website easy to navigate. Customer care team friendly and very helpful. Our account manager, Sarah Coulson, goes above and beyond and exceeds expectations. Excellent service all round.

Lyreco UK & Ireland からの回答
The company provides reliable services and is a trusted supplier for our business since 2021. The ordering process is smooth, deliveries are always on time, and the quality of service is excellent. Our account manager, Natalie, is professional, compassionate, and always happy to help. We truly value the excellent support and highly recommend this company.

Lyreco UK & Ireland からの回答
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